Customer Service Manager
Resume:
Andrew Ashley
East Chicago IN *6312
**********@***.***
Employment:
Advance Auto Parts (Assistant Manager 11/05-7/08)
Open and close the store, cycle counts, train new employees,
bank drops. Vehicle test, check engine light, charging system test as well
as keeping shrinkage to a minimum. Providing the highest level of customer
service as possible, in a positive, friendly work place. Assist the store
manager in any and all situations matters.
Signode Midwest Steel (Strapping Technician 12/03-9-05)
To make take-offs at the rewinder, weigh the skids after they
have stacked twelve high bands them up and send them to the scale to be
weighed. Let them band up into quads. Take the forklift truck and stack
them as high as four high. I would also be responsible for welding the
straps together as the lining was running. I would slit the steel into
different size widths, as well as maintaining a safe environment for myself
and other employees as well.
Major Motor/Parts Plus (Assistant Manager/Parts Specialist 10-01-
10/02)
To help customers locate automotive parts and to decide on the
right parts for that particular vehicle. Inventory and stocking
merchandise while providing the highest level of customer service.
Checkers Auto Parts (Assistant Manager 10/99-10/00)
Supervise 2-4 employees. To help customers find automotive
parts for their vehicle and giving professional opinion on the best parts
to purchase. Receiving shipments, working cash register, opening and
closing store, training and hiring new employees. Proving store audits and
assisting other store when short staffed. Providing the highest level of
customer services.
Jiffy Lube (Assistant Manager 9/98-9/99)
Supervise 2-4 employees. Changing oil filter and automotive
parts. Advise customer of the recommended service intervals. Cashier,
inventory, open and close, nightly bank drops, while providing the highest
level of customer service.
Education:
Edward Tilden Technical (General Studies 9/90-6/95)
Lincoln Technical Institute (Automotive 8/95-1/96)
References:
Upon Request
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