John Hillhouse
Brampton, ON L*V 3R3
PROFILE
An experienced Operations Manager with a proven history of improving processes, quality and profitability
within a variety of industries.
EDUCATION
Management Studies Diploma - Sheridan College April 1994
Business Management Studies Certificate - Sheridan College April 1994
Supervisory Studies Certificate - Sheridan College September 1993
High School Diploma - J.A. Turner 1984
Accident investigation training 1993
WORKPLACE HEALTH & SAFETY CERTIFIED - CATEGORY 3
Annual WHMIS Training 1988 – 2014 - ISO 9000 Training 1996
Transportation of Dangerous Goods Training 1994
First Aid Training (St. Johns Ambulance)
Quality Management Training (Crosby)
Will to Win (Solutions Plus)
Computer Training - Excel, Word, Power Point, Notes.
CAREER HISTORY
Auto Truck Group Feb 2012- Dec 2014
Operations Manager
• Forecasted and budgeting for the Canadian entity of Auto Truck Group
• Scheduling and maintaining of production for Installers on truck up fitting
• Managed two reporting supervisors’ .Installers, Engineering, QC Department and Materials Unit giving
daily / weekly feedback.
• Gave weekly communication meetings to all warehouse staff including separate production meetings
• Directed the purchasing department to meet production requirements. As well as securing best pricing
• Organized the work team to perform more safely, productively and efficiently
• Certified Health & Safety Representative. Initiated and chaired committee
• Overseen all aspects of a warehouse environment (shipping, receiving, inventory control)
• Researched and secured a new location, designed the new layout and organized the transition to a larger
facility. From a 6000 sq/ft unit to a 30000 sq/ft building
• Establish daily, weekly and monthly quotas for all production cell units through job observations and
corrective improvements.
• Hiring, reviews, promotion and dismissal of all employees.
• Developed job descriptions for all personnel that also included criteria for future hiring’s.
• Set monthly and yearly budgets to maintain profitability
Spectrum Manufacturing Aug 2005 – Feb 2012
Plant Manager
• Increased overall plant productivity from 48 % to 93% or higher on a monthly financial analysis.
• Established and documented hiring checklists for plant personnel, which led to a more successful hiring
of personnel. This led to a more stable workforce.
• Directed two reporting supervisors “Assembly and Shipping/receiving” gave daily /weekly feedback.
• Managed a staff of thirty five employees in assembly, shipping, receiving and purchasing.
• Conducted all performance reviews for supervisors and hourly staff
• Responsible for all hiring and disciplines of warehouse staff
• Controlled the preventive maintenance of all equipment and negotiated external contracts
• Supervised the purchasing department as well as helped in securing best pricing.
• Revised the layout of the plant to establish a more productive workplace.
• Chaired the Health and Safety Committee as well as training for staff on effective safety inspections
• Scheduled production for electronic assembly and cable production departments
• Initiated training and documented best practices for production, shipping and receiving departments
• Initiated purchasing procedures that procured goods and services in a just in time manner that allowed
production schedules to be met as well as reducing inventory.
• Performed daily Toolbox meetings and weekly communication meetings with staff
MIFAB Manufacturing May 2001-Aug 2005
Plant Manager
• Scheduling and maintaining of production for order pickers and sub assemblies
• Managed three reporting supervisors “Order picking, Assembly / maintenance and Shipping/receiving”
giving daily and weekly feedback.
• Gave weekly communication meetings to all warehouse staff
• Supervised the purchasing department to meet shipping requirements. As well as securing best pricing
• Directed the customer service group “four employees “insuring orders were entered correctly and
complaints were dealt with immediately.
• Organized the work team to perform more safely, productively and efficiently
• Certified Health & Safety Representative. Started and chaired committee
• Overseen all aspects of a warehouse environment (Shipping, Receiving, Inventory Control)
• Engineered a new layout of warehouse which eliminated bottlenecks for the order pickers.
• Designed an inventory mapping and control program.
• Established daily, weekly and monthly quotas for all personnel through job observations and
improvements.
• Responsible for the hiring, promotion and dismissal of all employees.
• Developed job descriptions for all personnel that also included criteria for future hiring’s.
P.P.I. Modular Structures July 2000 – Feb 2001
Plant Manager
• Directed four reporting supervisors “Welding, Assembly, off site installation and Shipping/receiving”
giving daily and weekly feedback.
• Managed forty hourly tradesmen and laborers
• Scheduling of work for seven sub-trade crews
• Quality Control of buildings' being built. Reading blueprints to make sure buildings meet customers
requirements
• Reorganized the plant and 10 acre yard to maximize building space for projects and inventory control.
• Job costing and contract negotiation with sub – trades
• Production improvements and workflow analyze.
• Introduced and maintained, job motivation techniques. Employee of the month, safety awards etc.
MANAC Trailer March 1998 – June 2000
Department Manager
• Supervised forty unionized CAW employees (welders, assemblers and painters)
• Reorganized and improved procedures thereby increasing production
• Introducing SOP to run more efficiently
• Leading Quality Improvement Teams
• Helping to establish new management practices for fellow department leaders
• Developed Inventory Control and tracking systems
LePage (Division of Henkel) Sept 1987 - Jan 1998
Business Unit Manager/ Flammable Manufacturing
• Scheduling and maintaining of production
• Organized the work team to perform more productively and efficiently
• Certified Health & Safety Representative
• Continued Improvement and education where ever possible