Customer Service Sales

Kristine Kovach

**** * ******* ***. ************, IN 46240.

Phone: 219-***-**** Email: ********@*****.***

Education

Indiana State University, Terre Haute, Indiana

Major: Communication, Concentration in Public Relations

Employment History

Dyson, Chicago, IL

Sales and Specification Associate August 2014 – November 2014

• Placed 150 daily cold calls and emails to my east coast territory to introduce Airblade

products to potential influencers, architects and distributors.

• Arranged up to 95 meetings a month for my east coast team with potential businesses,

architects, and distributors to extend Dyson’s sales reach.

• Responded to any inquiries about product such as, but not limited to, quotes,

technical specs, sales, distribution, and trade shows.

JobSpring Partners, Chicago, IL

Technical Recruiter February 2014-June 2014

• Placed Front End, Ruby/Rails, and Python

Engineers/Developers/Architects/Managers in the Greater Chicago area.

• Helped companies locate talented IT professionals they need to move their businesses

forward.

• Used a positive team-based model that is unique in recruiting and placing candidates.

• Focused on setting the standard for client satisfaction in the industry by creating

strong work relationships between companies and candidates.

Amicus Insurance Services, LLC, Highland, IN

Assistant to Account Executive November 2011- January 2014

• Assembled insurance proposals for substantial clients of the Agency

• Created Excel spreadsheets with client information for use in insurance renewals and

proposals

• Prepared and distributed certificates of insurance for clients, when proof of insurance

were requested from entities that did business with our clients.

Vanis Salon and Day Spa, Schererville, IN

Salon Coordinator June 2002-December 2011

• Scheduled at least 50 client appointments on a daily basis.

• Assisted in exceptional customer service by making every client comfortable and

satisfied.

• Promoted and sold at least $250 an onwards worth of Aveda products within the salon

and day spa on a weekly basis.

Skills

Excellent communication skills

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Professional and personable

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Team player

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Determined and passionate worker

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Dedicated to customer service

•

Leadership

• Sigma Kappa- Greek sorority organization member

• Social Chair- Coordinated sorority and fraternity functions while responsible for

raising and maintain the budget.

• Rho Chi- Elected Rho Chi representative to supervise and coordinate formal sorority

recruitment.

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