Supply Chain Management

NAVEEN PILLI

Mobile: +91-897**-***** Email: ************@*****.***

Supply Chain SME . Consulting . Analytics . Business Process Re-engineering

. Project Management

Supply Chain Leader with over 15 years experience in Thought Leadership &

Business Process Management for global organizations across diverse

industries with an objective of improving operational efficiency and

lowering costs by delivering optimal business solutions and leveraging

technology.

Career Synopsis

. Developed a web-based end-end Supply Chain process for the world's

largest software company for their new product release through Enterprise

distribution channels in US, EMEA & APAC regions.

. Supply Chain Planning & Strategy for the 2nd largest Home Building

products manufacturer in US and achieved annual cost savings of $ 2 MM.

Introduced & Managed new B2C Sales & Distribution channels like

HomeDepot.com, Sears.com & Amazon.com resulting in additional Sales

revenue of $ 2 MM.

. Management of Procure-to-Pay process for the largest US Automobile

manufacturer through Freight Bill Audit vendor transition and i2 TMS/SAP

integration.

. Supply Chain decision support, planning and performance management of

Sourcing, Manufacturing and Logistics functions for a $ 900 MM Supply

Chain for a Global QSR (Quick Service Restaurant) leader that resulted in

an annual cost savings of ~$50 MM.

. Global Logistics Network Optimization of a product technology leader

resulting in improved delivery times and a 10% decrease in transportation

spend.

. Implementation of custom-built ERP packages across multi-divisions

(Manufacturing & Logistics Services) in a large industrial conglomerate.

Core competencies include but not limited to

Supply Chain Network Supplier Performance Analytical Modeling

Design/ Cost Optimization Management Strategy Consulting &

Demand Forecasting & Multi-Project Business Analytics

Supply Chain Planning Management & Budgeting ERP & Web-Based Software

Capacity & Inventory Issue & Risk Management implementations

Planning SDLC, PLM, Agile, PMBOK

Sourcing & Procurement Process & People SCOR, MPS, MRP-II, Lean

Strategy Management Manufacturing

Sales, Inventory & Sr.Management

Operations Planning Presentations & CSAT

Forward & Reverse

Logistics

Business Domain & Industry Exposure

. IT Products & Services

. Food Products/ CPG

. Automotive Manufacturing

. Industrial & Process Manufacturing

. Logistics & Transportation

Career Summary

SQA Concepts Inc (IT Solutions & Services Provider), US

(since Jun, 2013)

Supply Chain Solutions Manager- Enterprise Channel Expansion for Microsoft

(Redmond, US)

Lead the development of web-based end-end Supply Chain process for their

new product release through Enterprise distribution channels in US, EMEA &

APAC regions.

Responsible for developing product plans and solution strategy for geo-

distributed multi-channel Enterprise Partners, building extensible platform

components and business critical services built on Windows Azure platform

and creating seamless customer experience with Online/Channel Partners

including Reverse Logistics (Returns Management), Repair & Refurbishment &

Customer Service Operations platform implementations.

Major KPAs

. Deliver a process plan by identifying requirements, preparing project

plans, proactively managing project risks and issues, managing end user

expectations and ensuring that project scope is contained and delivered

as agreed.

. Drive quality improvements based on customer feedback and core service

performance measurements.

. Manage supply chain transformation and drive consistency in customer

experience across digital supply chain.

Focal Point Products (2nd Largest Home Building Products Manufacturer in US-

Pittsburgh, PA)

Supply Chain & Analytics Manager

(May, 2010-May, 2013)

Strategic and Operations leader for the Supply Chain network spread across

North America & APAC regions.

Major KPAs include Sourcing & Order Fulfillment Strategy (Make vs Buy);

Production Planning & Scheduling; Inventory Optimization; improving

Inventory turns, fill rates and customer service levels; Supply Chain

Planning, Demand Forecasting & Constrained Forecasts creation; Led Sales &

Operations Planning (S & OP) initiative to optimally balance supply and

demand and integrate with Financial Planning; ERP/MRP Management.

. Business Process Re-engineering from Sourcing to Distribution and re-

alignment of Organization Structure.

. Inventory Spend reduced by $ 2.5 MM and reduced back orders by 75% over 2

years by developing statistical (time-series) forecasting models

accounting for trend and seasonality and Inventory segmentation

strategies.

. Service level improvement from 68% to 93% through implementing near

optimal Order Fulfillment strategies & Supplier Performance Scorecards.

. New Sales revenue generation of $ 2 MM through introduction & managing e-

commerce Sales channels like HomeDepot.com, Sears.com & Amazon.com in the

first year. E-commerce Sales channels complemented the existing Sales

channels of Retail & Builder/Distributors.

. SKU Consolidation of 30,000 SKUs, post acquisition of two competitors and

developed New Pricing for 2011 Catalog based on Activity Based Costing

methodology.

. Process improvements by managing ERP/MRP system efficiently and

conducting fit gap analysis of current vs desired state.

Smartswitch LLC (IT Services Provider)

Solutions Consultant

(Feb, 2009-May, 2010)

. Development of Kettle ETL tool and managed the integration with a web-

based supply chain software application that reduced the data upload and

validation time by 30%. Built test cases & use cases to validate

successful integration.

. Supply Chain Analysis & Strategy implementation for 2nd Largest Home

Building Products Supplier in US that resulted in a full time offer from

the client.

Wipro Technologies, Detroit, MI (Global IT Solutions & Services Provider)

Solutions Architect

(Jan, 2008- Jan, 2009)

Freight Bill Audit Vendor Transition & i2 TMS integration, General Motors,

NA

Solution Design & implementation of Procure-to-Pay process for the largest

US Automobile manufacturer through Freight Bill Audit vendor transition and

integration of i2 TMS application and SAP.

Project Management services through Plan-Define-Design-Build-Test-Deploy-Go

Live phases.

. Execution of full SDLC of a $ 10+ MM project for GMNA Supply Chain with a

CSAT rating of 7/7.

. Cost saving realization of 12% through process improvements by automating

and decommissioning the system interfaces based on the desired process

flow.

. Management of project objectives, team, scope, timeline and budget to

formulate and implement the Freight Bill Audit vendor transition and i2

TMS/SAP integration. SME role for i2 TMS integration.

. Primary Client champion role to establish and nurture relationship with

Senior Management of the clients.

. Design and implementation of QA process and development of Application

Disaster Recovery Plan (ADRP), Test Plan Review, Test Cases (Unit Test

cases, System Integration Test cases) and successfully carried out User

Acceptance Test (UAT).

. Successfully reviewed the project with IT Security team for data security

& SOX compliance.

SCA Technologies LLC, Gurgaon, India (Strategic Supply Chain Solutions

Provider)

Head- Implementation (Consulting Services) (Jul, 2005- May, 2007)

Development & implementation of complex web-based software solutions for

Supply Chain decision support, planning and performance management of

sourcing, manufacturing and logistics functions for global organizations.

Transformed shared service centre (IDC- India Development center) into a

profit centre. Headcount of IDC increased from 20 to 60 in 2 years.

i) Supply Chain Optimization, McDonald's Corporation, APMEA (Asia

Pacific, Middle East & Africa) Cost Optimization of Supply chain network

(Suppliers to DCs) for least cost, quality and assured supply involving

25 Protein suppliers (Beef, Chicken, Fish and Pork) and 52 Distribution

centers spanning 33 countries in the APMEA region

. Development of SCAplanner (Network Modeling tool) for optimization of $

900 MM supply chain network from conception to completion.

. Presentation of implementable strategic solutions with savings potential

in the range of $ 30MM to $ 50MM per year.

. Management of client relationship as the single point of contact from SCA

with clients in multiple countries.

. Management of the project, requirements and release methodology

definition, solution delivery on time and within budget, and hiring/org

development and mentoring cross-functional teams.

. Identified key cost drivers in the supply chain and developed analytical

model based on Activity Based Costing methodology.

. Define business process and specifications for the model, validate

templates and support data collection; collaborate with technical team to

oversee development of the Model to required specifications.

. Design and create Management and Operations reports to analyze and

predict cost to serve for various product categories and customer

segments (DCs).

ii) Procurement & Distribution strategy, McDonald's Corporation, US (Dairy,

Cheese, Beef and Bakery suppliers separately)

. Simulation and Optimization scenario runs to fulfill clients supply chain

network accounting for real-world constraints like cost, time and

contingencies whilst reducing costs.

. Reduced distribution costs and simultaneously distributed volume amongst

key suppliers according to contracts.

. Designed the logistics network for the Hub-DC-Restaurant system using

Manugistics 'TR' (Transportation Routing).

. Developed optimal routes and lanes to minimize transportation cost in the

supply chain.

. Analyzed 'total cost of ownership' of products at facilities and

reassigned product lines accordingly to maximize supply chain efficiency

and reduce costs.

iii) Global Supply Chain Optimization, National Cash Register (NCR), US

. Analyzed the value chain of the client and identified inefficiencies and

cost savings opportunities.

. Conceptualized the logical design and led the development of a Logistics

Network Module to analyze and recommend new logistics and distribution

options to reduce costs and improve delivery times.

. Identified Global Distribution Centers based on new distribution routes.

Transportation spend was expected to decrease by 10% and increase in

market share by 7-8% as a result of these reduced delivery times.

. Realized cost savings of over 30% by reducing implementation time by 50%

using agile methodologies (SCRUM and XP) and RUP where applicable.

Balmer Lawrie & Co. Ltd., India (Multi-product and Services Conglomerate)

i) Enterprise Performance & Implementation, Corporate Planning and Projects

(Aug, 1999-Jul, 2005)

. Managed the implementation of the custom-built ERPs: IPIOS- Industrial

Packaging Integrated Operations software across 4 geographically spread

locations for SBU-Industrial Packaging and BLLMS- Balmer Lawrie Logistics

Management Systems for SBU-Logistics Services across 3 regions.

. Led the Reporting Analysis and Development team to identify, recommend

and develop key reports and metrics to measure business performance and

operational efficiency of the different SBUs (Strategic Business Units).

ii) Business Development & Production Management, SBU-Industrial Packaging

(Jun, 1994-Apr, 1997)

. Led the Regional Sales & Marketing team of the SBU-IP with a total sales

credit of USD 25 MM.

. Handled large scale production team of 100+ people and ISO-9000

implementation.

. Achieved Process improvements through introducing MPS, MRP-II & Lean

Manufacturing techniques.

Skills

o Supply Chain tools: SCAplanner (Predictive Cost Modeling tool- similar

to i2 SUPPLY CHAIN STRATEGIST, IBM ILOG LOGIC NET PLUS, LOGILITY

VOYAGER), SCAnalyzer (BI Analytical tool), i2 TMS certified

o Project Management : PMBOK- Scope Management, SDP, SDLC, Scheduling,

Resource Allocation, Requirements Gathering, Change Management, Issue &

Risk Management, Budgeting, WBS, JIRA, @TASK, CPM, PERT techniques,

Agile (SCRUM), SPARKS (Business Process Modeling tool)

o Advanced skills in MS Office applications- Project, Excel, Word, Power

Point, Visio, Studio, Access.

o MS SQL & RDBMS knowledge, hands on experience on ERP/MRP systems, SAP-

MM, SAP-SD & SAP-APO trained. Currently getting trained in SAP- SRM.

o Soft skills: Very strong in Communication, Leadership, Analytical,

Trouble shooting skills; Hiring, Mentoring and People Management

Education

MBA, Supply Chain and Operations, Indian Institute of Management (IIM),

Kolkata, India, 1999

B. Tech, Mechanical Engineering, Indian Institute of Technology (IIT),

Chennai, 1994

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