Manager Management

David E. Valdez Phone: 971-***-****

Email: *****.******@*****.***

Qualifications

Extensive product management experience across Ethernet, FW and software/SDK

portfolios

Extensive requirements gathering experience, simple requests to complete

requirements documentation

Experience as a leader, manager, mentor at the team and product level across

web-based technologies

Over 20 years of customer-facing technical B2B experience in Ethernet, firmware, and

software/SDK

Extensive information security domain experience in networking and firmware; ISV

enablement as well

EXPERIENCE

Intel Corporation 2013 - 2014

Sr. Application Engineer/Lab Manager

I managed multiple first-line OEMs in the US and APAC. Additionally, I managed the

lab, including contractor interface as well as high-volume inventory systems.

Finally, I was responsible for internal training on server manageability firmware.

Created high-value lab environment from a disastrous condition created when prior

lab staff left

Delivered high-quality training to over 100 Intel employees, from content creation

to content delivery

Created OEM-specific technical documentation, highlighting customer-driven feature

improvements

Facilitated first-line OEM investigation and eventual adoption of key server

management firmware

Intel Corporation 2010 - 2013

Workstation Lead/Technologist

I led an enablement team of account and debug engineers responsible for helping

customers bring vPro workstation designs to market. In this role, I developed

methods and metrics, mentored engineers in both situational and career activities,

and created the bridge between two Intel groups (PCCG and DCSG).

Lead team of five people in four geographies (US, Israel, Taiwan, Poland)

Launched first vPro workstation designs in Q2'2011 with four TTM OEMs

Reviewed, edited, and championed over sixty design changes, including graceful

shutdown in AMT

Presented papers at International Intel events on vPro FW and workstation activities

Kuni Automotive 2007 - 2009

Director of IT

I created the IT department for a billion dollar luxury and lifestyle automotive

group, establishing policies, procedures, service level agreements and technology

roadmaps as well as modernizing network and server infrastructure to current state

of the art while reducing IT operations costs and significantly improving services

Eliminated unscheduled downtime, saving in excess of $6,000,000 in annual revenue

loss

Migrated WAN from 128K links to a wired/wireless fault-tolerant WAN, saving the

company over $200,000 in annual WAN costs while increasing performance over 10x

Created and managed program to update from Microsoft 2003 AD to 2008R2 AD, in the

process straightening out mis-deployed elements (no Sites, every domain controller

was a global catalog server, etc.), creating standard groups and policies, and

concentrating server roles using Hyper-V and Core installs for efficiency and

fault-tolerance

Created a new ground-up dealership technology infrastructure that allowed for quick

deployment, reduced cost, deterministic spending, and effective ownership transfer

Intel Corporation 1996 - 2007

Technology Strategist for Network Security and Manageability - Corporate Technology

Group

I represented networking research scientists to internal and external customers. In

this role, responsible for marketing plans and coordination, collaborative work

engagements, and public disclosures of new technologies. Primarily responsible for

Cisco security collaboration and engagements.

Managed marketing programs to drive new technologies into Intel products, focusing

on network security and manageability as well as interacting with third parties for

collaboration and technology transfers

Established five new technologies on Intel processor and networking roadmaps,

including the creation of a method of monitoring virtual machine hypervisors for

root kit exploits

Collaborated with Cisco on public disclosures of new standards and

manageability/security technologies

Developed and delivered technical presentations at international conferences such as

Intel Developer Forum (US, Moscow, and Israel) and European RSA conferences

Published collaborative whitepapers on network security and manageability with Cisco

Senior Technical Marketing Engineer - LAN Access Division

First TME for Intel Active Management Technology ecosystem enablement, supporting

all software vendors during the disclosure and design-win phases of product launch.

Also responsible for program managing and editing the first Software Developer's Kit

for Intel AMT. Trained and mentored new team members, both TMEs and Solutions Group

Application Engineers in technology and customer engagement. Technical liaison to

CA, Symantec, BigFix, and Cisco.

Created and managed software vendor engagement plan, including technical disclosure,

software developer's kit and associated pre-release hardware, securing eight

design-wins

Delivered version 1.0 of the Intel Active Management Technology SDK, managing

resources (development, test, marketing, support) across three countries and five

groups, delivering the product on-time and under-budget. The first product delivery

was so smooth that Computer Associates gave us two days off out of three budgeted

for initial launch

Authored the second generation ISV Product Requirements Document, managing

requirements gathering across four countries (US, Israel, Taiwan, India) and five

teams

Trained and mentored new team members as the project ramped, including local and

International staff in the US, Taiwan, and Israel

Software Engineering Manager - LAN Access Division

Temporary transfer to the Software Engineering group to manage the final development

and ownership transfer of an Intel configuration and management tool. This six-month

rotation ended up being a permanent transfer as the product remained core for longer

than originally planned. Managed a team of eight software engineers and hired and

trained the Indian maintenance team.

Managed eight software developers across four major and several custom releases in a

year

Led developers across three countries (US, India, Israel), working with five

development teams

Successfully performance managed four employees to promotions in less than a year

Hired four Indian employees to assume on-going maintenance

Managed wireless development effort, outside the planned technology transfer

Technical Marketing Manager - LAN Access Division

Managed the software technical marketing team for Intel's Ethernet products, in both

standard and custom products. Managed a performance lab and was the primary customer

liaison to the software product development teams and the Linux community. Managed

the technical relationship with Dell, Lenovo, and HP for custom software

development.

Negotiated a three-way agreement with Dell, Intel, and the Linux Community which

allowed Intel to become the first Dell supplier to meet Dell's enhanced Linux

collaboration mandate

Primary customer liaison to all Software Product Development Teams in LAN Access

Division

Managed both direct reports and matrixed employees across marketing, engineering,

and validation

Taught coursework to technical and non-technical audiences at public and private

conferences

OEM Issue Manager - LAN Access Division

Managed the OEM issue and performance lab for Intel's Ethernet division, overseeing

a budget of $500,000 and managing five contractors as they worked with customers to

resolve issues and benchmark network performance.

Reduced lab response times by over 50%, greatly improving OEM relationships.

Created benchmarking protocols, leading to published benchmark results (ZD Labs)

Regularly deployed 300+ client environments in Windows 2000, Novell Netware, Linux

(LDAP et al), and UNIX (HP-UX and Solaris) for testing and benchmarking purposes.

Presented technical Ethernet courses internally throughout Intel.

Technical Training Manager - Enterprise Server Group

Created, edited, trained, and managed the development of the Intel Client/Server

certification program, from presentations and course materials to test item creation

and train-the-trainer activities.

Created all server-focused content for certification, including identifying

appropriate topics.

Wrote 75% of the final certification test items as well as training others for item

creation.

Trained over 100 trainers on client/server content in the US, Germany, Holland and

the UK.

Technical Marketing Engineer - Enterprise Server Group

Technical account manager for several domestic computer manufacturers as well as

having responsibility for managing all Asia-Pacific server engagements.

Proselytized Pentium Pro architecture in Asia (India, PRC, Korea) at processor

launch.

Managed technical issue resolution for major computer OEMs (Samsung, DG, ZDS, Acer,

Micron).

Created technology demonstrations highlighting advanced server technologies for

major trade gatherings like Comdex and Intel channel roadshows, garnering

recognition awards.

Provided Comdex show-floor technical support to channel and OEM customers at Comdex.

EDUCATION

Whitman College, Walla Walla, WA

Major: General Studies

Willamette University, Salem, OR

Major: Philosophy

Intel University

Topics: SCSI, Program Management, Marketing, People Management, Patent Law,

Business Ethics

Critical Skills

Technical

Ethernet (Protocol, Standards, HW/SW)

TCP/IP (Protocol-level experience, DNS, DHCP, VLANs, security)

Cisco (Switching, Routing, Trunking, VPN)

Windows Server (NT-2008R2, MCSE in 3.51)

Microsoft Exchange (2000-2008)

Microsoft Activesync

Linux (compiling, configuration, drivers; versions 1.x-2.6)

Software Development (PLC, SDLC, C/C++)

VoIP Deployment (multi-site, Avaya, Mitel, Inter-Tel)

Blackberry Enterprise Server (4.x-5.x)

Enterprise Firewall (Websense, Untangle)

Telephony (Definity, IP400/500, Mitel 3000)

Internet (HTML, XLM, AJAX)

Non-Technical

People Management (SW development, technical support, marketing, IT -

10 people)

Customer Management (technical support, pre-sales, post-sales, APAC)

Presentation (content development, delivery, domestic, international,

technical, non-technical)

Project Management (cross-functional, CCPM, SW development, IT)

Product Management (requirements, development, engagement)

ACTIVITIES & AWARDS

Awards:

2012 - Intel Division Recognition Award, schedule pull-in and customer

management

2012 - Intel Spontaneous Recognition Award (4 times, including field

recognition)

2011 - Intel Spontaneous Recognition Award (5 times, including field

recognition)

2010 - Intel Spontaneous Recognition Award (4 times, including

presentations)

2006 - Intel Division Recognition Award, Cisco Collaboration

2005 - Intel Division Recognition Award, Intel Active Management

Technology usage models

2005 - Intel Division Recognition Award, Software Development Kit

2004 - Intel Division Recognition Award, Software Vendor Engagement

Plan

2003 - Intel Recognition Award, Employee Development

1999 - Intel Division Recognition Award, Intel Certification launch

1998 - Intel Quarterly Marketing Award, Comdex Demo support

Papers:

Valdez, D., et al (September 2005) Intel and Cisco Collaborate to

Improve Enterprise Security.

Valdez, D., et al (January 2005) Intel Addressing Enterprise Security

Challenges.

Courses:

Valdez, D. & Grewal, K. (September 2006) Securing the Enterprise

Network with Linksec

Valdez, D. (April 2005) Intel Active Management Technology Software

Valdez, D. (April 2004) Advanced Ethernet Essentials

Valdez, D. (September 2003) Ethernet Essentials

Valdez, D. (September 2001) Networking Basics

Valdez, D. et al (July 1998) Intel Desktop-Server Certification

Courses

Intel University et al, Structured Problem Solving

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