Customer Service Technician
Resume:
Jason M. Kirk
Pleasant Hill, MO 64080
Phone: 573-***-****
Email: aco2p3@r.postjobfree.com
WORK EXPERIENCE
Over 5 years experience employed with a printing operation generating $72
million in annual revenue for the parent company, Schreiber Foods, a $5 billion
company. Schreiber operates more than 30 manufacturing/distribution facilities
of U.S. dairy products. Capri Packaging was their only printing operation. Capri
Packaging was purchased by an international corporation this past year.
Ink Technician
Capri Packaging, division of Schreiber Foods
912 Nusbaum Place
Clinton, Mo 64735
Supervisor, Adam Arnett - 660-***-**** 660-***-****
January 2009 to May 2014
I independently, performed the duties as Ink Technician required for operation of
a ten color flexographic printing press. Effectively maintained inks for press
operation, managed the mixing of inks and color adjustment. Utilized X-Rite
software to generate ink formulas and approved them in accordance to customer
requirements and departmental procedures. Managed inventory required and in
relation to production schedule. Performed drawdowns, weighed batches, tested
viscosity and thickness to troubleshoot ink issues. Processed work orders and
inventory control thru computer-based system. Actively participated in cost
savings by processing used ink into workoff. Operated and provided effective
press assistance for varied print runs.
Use of equipment and experience in:
Flexographic press; ink operation to produce flexible packaging
Forklift; for moving rolls of film and inventory on pallets. Shelving and loading trucks.
Overhead hydraulic manipulator; place heavy rolls onto pallets
Lantech plastic wrapping machine; palletize rolls for shipment
Core cutter; cut cardboard long tubes to specific lengths Laminator;
for film/packaging production
Computer; various software programs including X-Rite
Other skills and abilities:
Ability to perform job duties in accordance with Quality Control and Safety Standards.
Ability to prioritize and handle multiple tasks.
Knowledge of Barcode printing and verification
Jason M. Kirk
WORK EXPERIENCE continued
Adecco, Inc. - 2009
3202 W 16th St, Sedalia MO 65301 (660}827-6060
Slitting Department/Floater - Employed with Capri Packaging thru employment agency,
Adecco, Inc and directly hired as permanent employee of Capri Pkg. after one year and promoted
to Ink Technician. I efficiently palletized slit-down rolls of finished printed film for shipment to
distribution plants. Operated overhead hydraulic manipulators to pick up and place heavy rolls
onto pallets. Utilized a core cutter to cut long cardboard tubes into specific lengths for use on film
rolls, Lantech plastic stretch wrapping machine to palletize rolls for shipment and hand-operated
pallet jacks.
IMKO Enterprises Inc - October 2008 - 2009
1400 S Limit, Sedalia MO 65301 660-***-****
Assembler/Packaging/Shipping - Employed with Regal Beloit, a manufacturing company of
electric motors thru IMKO Inc., employment agency. Assembled parts to manufacture electric
motors following standard operating procedures and in accordance with required safety and
quality standards. Packaged finished products and prepared for shipment. Use of power
tools/equipment.
Floater/Slitting Department - Employed with Capri Packaging, initially thru IMKO Inc, and
secondly with Adecco Inc when Capri Pkg. changed employment services. After one year was
hired by Capri Packaging as a permanent employee. See Adecco details above.
OTHER RELEVANT WORK EXPERIENCE - further details available upon request:
Installer, Achieve Heating and Cooling
Assisted installation and repair of residential heating and cooling systems.
Accounts Representative, Pinnacle Telemarketing
Assisted credit card customers to resolve statements. Made adjustments to customer accounts.
Analyzed and computed billing errors. Managed customer accounts database for service and
maintenance needs. Duties included use of computer and related software. Provided extensive
customer service.
EDUCATION
College - General Studies - No degree
State Fair Community College, Sedalia, Mo
Longview Community College, Lee’s Summit, Mo
High School Diploma, 1997
Raymore Peculiar High, Peculiar, MO
CURRENT ACTIVITY/ACCOMPLISHMENT:
CDL, Commercial Drivers License; obtained Class A permit with airbrakes, scheduled for
final exam June 2015.
REFERENCES
Roger Johnson (Co-worker at Capri Pkg.)
300 A East Elm Street
Clinton, MO 64735 Phone 660-***-****
Mark Bahner (Professional acquaintance)
INX International Ink Company
Phone 660-***-****
Sean Palmer (Co-worker at Capri Pkg.)
912 Nusbaum Place
Clinton, MO 64735 Phone 660-***-****
Contact this candidate