Customer Service Representative
Resume:
MA. VERONICA JOSEPHINE H. MAYOR
B* ET Homes * Naga Road 3 Pulang Lupa 2 Las Pinas City
********@*****.***
CAREER OBJECTIVES
To pursue a rewarding career in an organization where I will give my loyalty,
commitment and work with diligence and enthusiasm.
SUMMARY OF QUALIFICATIONS
Three years experience in back office data processing (medical
insurance).
Seven years experience in data encoding.
Handled inbound calls for hotel reservations.
Customer service oriented.
Effective working individually and as part of a team.
Motivated and enthusiastic; proven ability to develop excellent
client relationships.
Professional appearance, presentation and demeanor.
RELEVANT SKILLS
Fast learner and willing to be taught.
Capable of working fast and efficient under minimum supervision.
EMPLOYMENT HISTORY
February 6, 2012 – Present
Demographic Entry Data Processor
Origin Healthcare Solutions
MicroSourcing Philippines Inc.
February 13, 2010 – 2012
Customer Service Representative
Hilton Reservations and Customer Care
Aegis Services Philippines Inc.
December 9, 2002 – 2010
Data Encoder
Cathedral of Praise Inc.
EDUCATION
2003 – 2005
Associate in Hotel and Restaurant Management
Pamantasan ng Lungsod ng Pasay
Pasadena St. Pasay City
1998 – 2002
Araullo High School
UN Ave. Manila
CHARACTER REFERENCE
Verl Sobremonte
Team Lead, Operations – Travel and Hospitality
Aegis Service Philippines Inc.
+639**-******* / +639**-*******
Marilen Asparo Del Rosario
Team Lead, Operations – Travel and Hospitality
Aegis Service Philippines Inc.
+639**-*******/ +639**-*******
Ezabelita Carls
Human Resource Dept Head
Cathedral of Praise Inc.
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