Customer Service Representative

OBJECTIVE:

College graduate with professional experience seeking a position that will

enable me to showcase my customer service skills.

ADMINISTRATIVE SKILLS:

. Professional Phone Etiquette

. Appointment Scheduling

. Proficient in Microsoft Office: Word, Xcel

. Familiar With Some Medical Terminology

. Efficient typing ability

. HIPAA & OSHA Trained

. CPR & First-Aid Certified

. Licensed Massage Therapist, MAT #12743

EDUCATION:

Remington College- Honolulu, HI

September 2011

Massage Therapy Diploma

PROFESSIONAL HISTORY:

Altres Staffing, Inc.-Honolulu, HI

September 2014-Present

Donation Customer Service Representative

. Receive donations with the aloha attitude

. Inventory and organize donations received

. Open and close donation center

Barefoot Massage-Honolulu, HI

September 2013-Present

Massage Therapist

. Perform housekeeping duties; laundry, restocking, and organizing

massage rooms.

. Provide therapeutic full body massages to clients.

. Discuss with clients regarding their medical histories and problems

Star of Honolulu- Honolulu, HI

November 2010-October 2013

Server

. Provide exceptional customer service to all guests

. Answer guest questions/concerns about food, beverages, and Star of

Honolulu facilities accurately

. Serve food and alcoholic beverages promptly and in compliance with

company standards

. Ensure overall cleanliness of guest dining area

. Exude the "Aloha Spirit" and create a memorable experience for guests

Remington College Student Massage Clinic- Honolulu, HI

July-September 2011

Student Massage Therapist

. Provided relaxing and therapeutic massage to clients using various

(often Swedish and Chair) massage modalities

. Answered client phone calls in a professional and timely manner

. Scheduled client appointments ensuring appropriate time between

sessions

. Maintained clientele files and notes

. Ensured the overall cleanliness of the front desk area and individual

massage rooms: stocking supplies, washing linens, and wiping down

equipment

Seattle's Best Coffee- Honolulu, HI

January -November 2010

Baker

. Responsible for baking and preparing goods for use of sales

. Ensured safe storage of the products and the ingredients

. Maintained stock of ingredients required for preparing bakery products

. Ensured the bakery products served to the customers were fresh and

stored under hygienic conditions

. Arranged products on the shelves and in the window display of the

bakery in attractive manner

Contact this candidate