Sales Customer Service

Camino Los Jazminez #*** 787-***-****

Sabanera del Rio

Gurabo PR 00778

Antonio H Delgado

Experience 2012– 2015 Total Petroleum Puerto Rico Corp. Guaynabo, PR

Key Account Manager

Developed and grew the Industrial Lubricant business for Total

Petroleum in Puerto Rico with a portfolio of 132 new customers, of

which more than 60 were active customers purchasing 7,000 gallons

per month average.

Impact of new client sales of over $1 MM per year.

Liaison between customers and company department’s such as

Customer Service, Logistics, Operations, Health and Safety and

others.

Facilitated completion of logistics documentation and ensured

timely delivery of orders for clients.

Accountable for maintaining the past due invoices at minimal levels.

Implemented the Industrial Lubricants Division used oil analysis

program (Total ANAC) and provided technical support to clients.

2003–2012 Champion Petroleum, Inc. Carolina, PR

Sales Manager

Supervised 5 sales representatives covering Puerto Rico.

Increased sales from $3 million to $12 million in three years.

Led implementation of business strategies that increased Sales

Volume from 12,000 barrels to 30,000 barrels by adding new brands,

opening new channels in the market, and establishing new key

customers with contracts.

Executed a complete sales force re-structuring with new territories and

implementation of volume and profits objectives.

Implemented Corporate Policies and Guidelines obtaining 100%

compliance in two audits certified by ExxonMobil.

Performed financial analysis on lubricant’s supply contract

agreements for new Key Customers, based on volumes per month

and per year.

Developed yearly Marketing Plan including marketing objectives and

specific price margin strategies by Line of Business in every sales

channel. Also define new business opportunities, promotions financial

resources plans and others.

Developed sales metrics, including sales volume, sales revenues and

credit aging in order to keep tracking sales representatives’

performance.

Implemented sales reports and indicators evaluating net income by

product brand, type of market and sales channels.

Evaluated year-end sales results in order to indicate market

tendencies for upcoming years that were used to generate sales

forecasts.

1997–2003 Champion Petroleum, Inc. Carolina, PR

Sales and Technical Service Engineer

Provided Key Customer’s technical and sales support. Industrial,

Automotive and Marine segments.

Gained new customers for an additional total sales volume of more

than 3,000 barrels per year and support sales on established

customers for 4,000 barrels.

Provided technical training for customer employee’s in the areas of

maintenance, lubricants specifications, and used oil analysis results

guided to reduce maintenance equipment cost and others.

Evaluated and interpreted used oil analysis results on preventive

maintenance programs for customers.

Sales Representative technical and sales support, including sales

proposals.

1994–1997 Mobil Oil Central America, Inc. Bogota

Distributor Business Manager

Developed and established new distributors on Dominican Republic,

Haiti and Trinidad Tobago.

As part of a team effort, increased new distributor’s sales volume as

follows: Dominican Republic from 1,000 barrels to 10,000 in one year,

Haiti from 600 to 4,000 barrels; and Trinidad & Tobago from 0 to 2,000

barrels.

Trained the sales force of each distributor and provided technical

advice directly to distributor’s new customers.

Led new plant lubrication studies, sales strategies, inventory

recommendations, and market research by sectors.

1991–1994 David Andujar, Inc. Puerto Nuevo, PR

Project Engineer

Managed a $2 MM special raw water pipeline project that was

completed without delays and $350,000.00 under budget.

Coordinated air transportation for material and equipment on site; daily

payroll, purchasing, equipment rental and progress reports for the

Federal Government administration.

Designed and oversaw installation of a water pipe system for housing

projects as well as water supply and sprinkler systems for other

industrial and commercial projects.

Accountable for project completion time, budget estimates, cost

analysis to completion, and production demand for personnel and

materials.

Education 1991 University of Puerto Rico Mayagüez, PR

B.S., Mechanical Engineer.

.

Training Ship Calls on Marine Services, Mobil Oil Co, Panama City.

Preventive Maintenance for Industrial, Automotive and Marine equipment

/ Lube Marketing / Used Oil Results Interpretation Course / Time for Sales

Management / Introduction of Lubricants Basics; Mobil de Colombia S.A.

Bogota

Certifications Certified Engineer in Training, Examining Board, Puerto Rico College

of Engineers and Surveyors.

Software SAP, Excel, Word, Power Point, and others.

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