Core Competencies
Instructional Design Instructor Led Training e-
Learning
Course Development ADDIE/ISD Methodologies Needs
Analysis Assessments Quick Reference/Job Aids
Project Management
Blended Learning
Professional Profile
o 9 years of Instructional Design (ID) experience.
o Utilized ADDIE methodologies to create training, e-learning,
instructor/participant guides and job aids.
o Used DocuTools, MS Word templates, and information mapping techniques to
develop ILTs.
o Rapidly gained knowledge about complex applications and products in a
user-focused style.
o Learned new tools and applications to deliver training materials as per
the customer's requirement.
o Worked with SMEs and project stake holders to deliver training solutions
on time and within budget.
o Excellent communication and interpersonal skills, ability to adapt in a
team or work as an individual contributor.
TECHNICAL SKILLS
o DocuTool
o Information Mapping
o SnagIt
o Articulate - Storyline
o Articulate - Engage
o Captivate
o Desk Away
o Dropbox
o IBM Authoring Tool: Content Producer 3.0
o IBM Simulation Capturing Tool: Simulation Producer
o InfoPak IBM
o Microsoft Office
o Second Life (Simulated Environment)
o Visio
PROFESSIONAL EXPERIENCE
Contracted through Randstad Sourceright for Bright Effects Learning
Solutions, Atlanta GA
Position: Instructional Designer
Duration: February 2015 - Present
o Designed and developed eLearning training material for the client.
Environment: MS Office Suite, Storyline
Contracted through Experis for UPS, Atlanta GA
Position: Instructional Designer
Duration: July 2014 - November 2014
o Worked on maintenance projects to update process related content.
o Utilized MS Office Suite and Captivate.
Contracted through Epitec for AT&T, Atlanta GA
Position: Instructional Designer
Duration: May 2013 - June 2014
o Designed and developed Instructor Lead Training (ILT) material for the
Business Integrated Solutions and Care (BISC) group in AT&T.
o Worked with the Performance Support and Enhancement team to leverage
their existing Leadership training material for their multiple clients.
o Worked closely with SMEs for needs analysis, gathering content, and
content sign-off and reviews, ensuring a successful end product.
Environment: MS Office Suite, DocuTools, SnagIt, SharePoint, InDesign
(working knowledge)
Contracted through NIIT Technologies for Pearson and ITT Technical
Institute
Position: Instructional Designer
Duration: March 2012 - April 2013
o Performed Instructional Design for ITT Online Learning and Pearson
Publishers.
o Created self-paced online lessons, for a blended learning environment. My
responsibilities included creating curriculum development tables, detail
design documents, and instructionally effective video storyboards with
rich visualizations.
o Developed participant guides and job aids for ILTs. Proofread and edited
various training materials to ensure content quality.
o Worked closely with SMEs for needs analysis, content gathering, and
reviews.
Environment: MS Office Suite, SnagIt, Dropbox, FTP servers, DeskAway, Video
Storyboards
Contracted through PurpleFrame Technologies to work for JDA Software and
Convergys
Position: Instructional Designer
Duration: May 2011 - December 2011
o Developed high quality training material in the form of e-learning
courses and ILTs for JDA associates to help them take their domain
expertise to a higher level.
o Reviewed and edited existing documents for writing standards and quality.
o Created assessments, interactivities, and job aids utilizing MS Word and
PowerPoint.
Environment: MS Office Suite, Articulate-Engage, SnagIt
Took a break for 2 years for Personal Reasons
August 2009 - May 2011
IBM
Position: Learning Associate
Duration: May 2006 - August 2009
o Developed a series of Web Based Training (WBT) programs for multiple
clients; one such client was Newell Rubbermaid. We had to create training
programs to help them transition from their old ERP system to the new SAP-
based ERP system.
o Developed soft skill training modules in the form of Mailcasts (short
flash based training content in mails) for the IBM HR team. Created
assessments, interactivities scripted voice-overs for Podcasts and
Quickviews (Summary). Created and maintained style guides for
standardization.
Environment: MS Office Suite, MS PowerPoint, IBM Authoring Tools, Podcasts,
SnagIt.
Brainvisa
Position: Associate Writer
Duration: October 2003 - April 2006
o Created e-learning courses for clients such as Dendrite International and
CompassLearning. One of them was a simulation based course for a client
application. I gained complete functional clarity on the application and
acted as the SME for the entire application know-how.
o Designed a training program for an online algebra course, for students of
grades four to eight. Designed the course structure and conceptualized
storyboards and interactivities. Conducted ID reviews and facilitated or
assisted SME reviews.
Environment: MS Office Suite, Captivate
EDUCATION
o Master of Computer Management, Indsearch College, Pune, India.
o Bachelor of Arts, English Literature, Indraprastha College for Women,
Delhi, India.
References
Available on request.