Customer Service Sales

GIRLIE SHEEHAN

Practice Manager

**** *********** ****, **, **** Park, NY 11374 Phone: 516-***-****

E-mail: ******@*****.***

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PRACTICE MANAGEMENT

Reliable and resourceful with almost 14 years of experience managing a

Dermatology office with patients of diverse backgrounds and providing

business, management and administrative support to the Physician/ Owner

with a high degree of efficiency; Serves as point person for employees,

patients, and vendors to ensure proper lines of communication; Excellent

communication skills, problem-solving abilities, and a high-level of

confidentiality. Equally effective at providing sales management and

advanced technical support.

1 PROFESSIONAL PROFILE

ELENA R. BERKOWITZ, MD, Great Neck, NY

October 2001 - Present

1 Practice Manager

Business Experience:

Manage staff

Provide efficient & timely business, management and administrative support

to a high end and busy

Dermatology practice

Inventory and Purchase of Medical and Office Supplies

Accounts Receivables and Accounts Payables

Medical Billing and Patient Insurance Reimbursements

Performed marketing strategies such as creating brochures, letters,

newspaper ads to increase revenue and build brand

Fixed minor computer, printer and internet problems

. Coordinate projects and events with the ability to improve

procedures, and meet demanding deadlines

. Plan and coordinate luncheons, and develop presentations for

related on-site and off-site meetings

. Organize the details of special events, travel arrangements,

agendas and itineraries

. Direct business relations and distribution of company literature to

stimulate client interest and sales leads

. Responsible for Medical Supply Purchase and other vendor relations

. Process monthly expense reports through QuickBooks.

Medical Experience:

Performed Intense Pulse Light Treatments for Phototherapy, Skin

Rejuvenation and Hair Removal

Assisted in Minor Surgeries, Biopsies, Sclerotherapy, Botox and Filler

Injection, Skin Cancer Screenings

Prepared Patient Charts; Prepared and labeled specimen samples for

Dematopathological Analysis

Real Estate Experience (JDD Properties, Inc. owned by Elena R. Berkowitz,

MD):

Prepared lease contracts for new and existing tenants

Coordinated with Real Estate Agents regarding advertisements for Apartment

Rental

Organized business and tenant files through Rent Right; Responsible for

Accounts Receivables

Worked with Contractors and Vendors regarding maintenance and renovations

Assisted tenants with questions, complaints, repairs, etc. and worked with

them to resolve outstanding issues

TAHAS TECHNOLOGIES, New York, NY

May 2001- September 11, 2001

Sales Assistant - Microsoft Certified Solutions Provider

Assisted in Sales Generation to increase clientele and expand territory

from Downtown Manhattan to Tri-State through "Cold Calling", Telemarketing,

Post Sales Follow-ups, and Product Updates to new & existing clients.

EDUCATION

Bachelor of Science in Biology Major in Human Biology, De La Salle

University, Dasmarinas, Philippines International Business Law, New York

University Continuing Professional Studies

Computer Skills

Microsoft Office (Word, Excel, PowerPoint), Outlook, RentRight, QuickBooks

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