Customer Service Training
Resume:
JAY FRANCISCO PUNZALAN
Lot *, Block *, Prater Village, Ampid, San Mateo, Rizal, Philippines
Ph: +63 2 941-66-92
Mob: +63-939-*******
Email: *********@*****.***/************@*****.***
Objective
Seeking a Hairstylist/Hairdresser role that will utilize my expertise in
hair cutting, hair styling and hair care. Possessed good qualities such as
being a quick learner, able to work under pressure, self motivated, good
hand and eye coordination, outstanding customer service, good communication
skills and an excellent team player.
Skills and Experience
o Professional Hairdresser, Barber and Hair Stylist for Men and Women
o Waiter
o Health Care Worker and First Aider
o Computer Literate
Employment History
Job Title Senior Hairstylist / Hairdresser/ Barber
Company Ingrid Salon, Concepcion Marikina, Phils.
Period August 2014 up to present
Job Title Senior Hairstylist / Barber
Company Legend Salon, San Mateo Rizal, Phils.
Period 09/2012 - 04/2014
Job Title Senior Hairstylist / Hairdresser
Company F Salon and Body Spa, Concepcion Branch,
Marikina, Phils.
Period 04/2007 - 07/2010
Job Title Barber
Company Hairzone Barber Shop, Gen. luna st. Ampid San
Mateo Rizal
Period 1995 - 1999
Responsibilities
Talk to clients about their requirements.
Cut hair using clippers, scissors and blade.
Cut, style, colour, straighten and permanently wave hair with
chemical solutions, and provide clients with hair and scalp
treatments.
Hair rebonding and colouring.
Dry and style hair using brushes, combs, straightening irons and
other equipments.
Shave and trim beards and moustaches.
Explain and advise clients on hair treatment care.
Shampoo, condition and rinse hair.
Sell retail products.
Clean the salon, work areas and equipments.
Job Title Waiter
Company CROISIMER-BELLE-DE-L'ADRIATIQUE,Seville Spain
Period 09/2010 - 02/2011 / 09/2011 - 01/2012 /
02/2012 - 07/2012
Responsibilities
Welcome the guest or client.
Entertain the client and give comfortable place.
Ask drink and food the client they like to order.
Very good service to the clients.
Prepare decoration buffet meal set up for breakfast, table for lunch
and dinner.
Bass out the plates, glasses and cutleries after use of the clients.
Remove dirty table cloths and after replace clean new table cloths.
Once a week duty in kitchen and housekeeping.
Clean the restaurant areas and equipment.
Job Title Project Clerk
Company Philippine Long Distance and Telephone Company
Period 09/2000 - 2001
Responsibilities
Worked as computer operator and company messenger.
Prepared and processed paper works.
Performed ad hoc clerical duties.
Qualifications
Completed Institution Degree / Qualification
2002 Central Colleges of the Bachelor of Science in Computer
Phils. Science
Trainings & Certifications
Completed Institution Training / Certification
2012 Croisimer Waiter
2010 Philippine Nautical Taining Basic Safety Training
Institute
2010 Seatech Maritime Training Crowd and Crisis Management
Center
2009 Global Career Access Training Child Care
Institute
2009 Philippine National Red Cross First Aid Training & Basic
Life Support
2007 F Salon and Body Spa Hair Rebonding and Colouring
2006 Ricky Reyes and Learning Basic Ladies Haircutting
Institute
2000 Philippine Long Distance Quality Management System
Telephone Co.
Personal Details
Date of Birth : August 29, 1976
Citizenship : Filipino
Gender : Male
Marital Status : Single
Religion : Catholic
Spoken : English and Tagalog
Language
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