Tax Professional and Office Administrative

Elizabeth M. Floyd

**** ******** **. ? Valley, AL 36854

Phone: (334)333- 6166 ? **********@*****.***

CAREER GOAL

To obtain an Administrative position in a Business environment that will

utilize my administrative and technical skills.

PROFESSIONAL SKILLS

ADMINISTRATIVE SKILLS

. Estimate and calculate individuals' taxes and electronically filed

taxes.

. Reviews financial records, such as prior tax return forms, income

statements, and documentation of expenditures to determine forms

needed to prepare return.

. Interviews client to obtain additional information on taxable income

and deductible expenses and allowances.

. Maintain detailed tax records for each client.

. Accounting Principles

. Scheduled Appointments.

. Managed Reports on insurance clients to keep track of paid premiums

and important matters pertaining to client's insurance policy.

. Monitored inventory on merchandise, coordinating and handling any

adjustments and/or corrections.

TECHNICAL SKILLS

. Proficient Typist at 40 wpm

. Excellent Computer and data entry skills

. Internet Research

. Proficient with Microsoft Office Suite including Word, Outlook, Excel,

Access and PowerPoint

. Downloads a variety of software including anti-virus programs.

. Performs minor trouble shooting issues.

COMMUNICATIONS SKILLS

. Marketed insurance products and selling insurance using PowerPoint

presentations.

. Handled Insurance contracts by providing them to clients and

explaining details of coverage.

. Assisted customers and provide items when need to increase customer

satisfaction and return business.

EDUCATION

Bachelor of Business Administration - Healthcare Management 2011

American InterContinental University Hoffman

Estates, IL

. GPA 3.73

Associate of Arts Business Administration 2009

American InterContinental University Hoffman

Estates, IL

CERTIFICATE

Registered Tax Return Preparer 2013

National Directory of Tax Professionals PTIN

IRS Tax Education 2012

Golden State Tax Institute Prospect Heights,

IL

EMPLOYMENT HISTORY

Machine Setter Gambro Renal Products - Opelika, AL 2010 -

Present

Income Tax Preparer Self-Employed - Valley, AL 1994 -

Present

Daycare Provider Small Wonder Learning Center - Valley, AL 2010

Insurance Agent Liberty National Life Insurance - Opelika, AL 2008 -

2009

CSR TJ Maxx - Opelika, AL 2007 - 2008

Production Worker WestPoint Stevens - Valley, AL 1976 -

2005

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