Receptionist, Skin & wellness consultant (Sales)
Resume:
Sheryl Jane R. Enriquez
#**** ****** **. ************,
QUEZON CITY
**********.********@*****.***
OBJECTIVES
I will collect the information and focus on the structure of my work. Also, I will do my best to
learn the system of the job which help me for making my work more effective.
CAREER PROFILE
Great communication skills with an excellent work ethic
Basic Computer and Microsoft word, Excel Office literate
Outstanding ability to observe, identify problem and take safety measures to take care of
clients
Willing to learn and can easily understand instructions
Willing to work on shifting schedule
Flexible and service oriented
Can work minimum supervision
Proficient and fluent in English communication skill
Can organize files properly
WORK EXPERIENCE
Employer : GRANDMEGA SUPERMART
Location : Yubenco Star mall, MCLL Highway Putik Zamboanga City
Position : Office Clerk (Wholesale Department)
Period : November 2007 to June 2009
Duties and Responsibilities:
Communicate with customers, employees, and other individuals to answer
questions, disseminate or explain information, answer telephones, take orders and
address.
Compile copy and file records of office activities, business transactions, and other
activities.
Inventory and order materials and supplies.
Count, weigh, measure, and/or organize stocks or supplies
Handling customer complaints and providing resolutions
Employer : BIOCARE SKIN SLIMMING SPA CENTER
Location : GF Platinum 1000, #16 Annapolis st. Greenhills San Juan City
Position : Skin/Slimming Head Therapist
Period : November 2009 to December 2011
Duties and Responsibilities:
Examine client’s skin, using magnifying lamps to evaluate skin condition and appearance.
Treat the facial skin to maintain and improve its appearance, using specialized techniques
and apply cosmetic products such as creams,serums,tonics, peels and face masks
depending on skin types.
Demonstrate how to clean and care for skin properly and recommend skin care regimens.
Sell clinic retail products to clients.
Advising clients on slimming treatments and diet; Perform also slimming treatment such
as electro-therapy/Radio frequency (RF) to improve body tone and shape.
Assuring the highest standard of customer care and services at all time.
Position : Skin & Wellness Consultant/Front Desk Officer (Receptionist)
Period : January 2012 – Present
Duties and Responsibilities:
Welcomes and greets all clients and visitors, in person or over the phones
Handles customer transactions such as; Answers telephone inquiries while maintaining a
polite, consistent phone manner using proper telephone etiquette
Confirms client’s booking of treatment schedule during the first hour of operations.
Prepares the charts of client booked for the day, Prepares the analysis form &
appointment or engagement card for prospect enrollees.
Decking of consultants & Therapist based on operations flow chart.
Assist clients in filling – out analysis form
Giving sales presentation to potential clients, explaining the benefits of our services.
Designs treatment programs, discuss pricing, discounts promos with clients and
inquiries and closes the sales.
Responsible in meeting sales quota handles consultations and monitors client’s well-
being; also encourage clients for repackage & for referral.
Responsible for client’s compliance with the mode of payment agreed upon,
collection of payment due.
Orient client on importance of medicine on treatments, gives after care & nutritional
counseling
Refer clients to medical personnel for treatment of serious skin problems.
Comply with marketing strategies being implemented by management (ads, promo,
price discounts).
Administrative task such as: accomplishing slips, charts and appointment card and
ensure the signature of the client.
-Making necessary reports regarding client’s feedback, suggestions and complaints.
Marketing task such as: participate in the external marketing activities and conduct
telemarketing.
EDUCATIONAL BACKGROUND:
TERTIARY
Brent Hospital and Colleges Incorporated (2005-2007)
(Rt.lim Boulevard, Zamboanga City)
College level- Midwifery Course
SECONDARY
Zamboanga National High School West (2001-2005)
(Rt.lim Boulevard, Zamboanga City)
ELEMENTARY
Baliwasan Central School (1995-2001)
(Baliwasan, Zamboanga City)
PERSONAL PROFILE
Nickname : Jane
Birth Date : October 26, 1988
Age : 26 years old
Birth Place : Zamboanga City
Citizenship : Filipino
Status : Single
Religion : Roman Catholic
Height : 5’2”
Weight : 112lbs
Skills : Customer Service, Sales & Marketing, Computer literate.
REFERENCES
Dra. Portia Ortiz
Skin Clinique
(Clinic Dermathologist)
Ms. April Rose Arreza
Biocare Skin Slimming Spa Center
(Skin & Wellness Consultant)
0926- 7815319
-Additional Reference available upon request-
I hereby certify that the above information is all true according to my knowledge and belief
Sheryl Jane R. Enriquez
(Applicant)
Contact this candidate