Warren Percy Bedser

* ***** ******, ********, *******, South Africa

+27-82-876****

aco26m@r.postjobfree.com

https://www.linkedin.com/pub/warren-bedser/21/25a/63

Microsoft Certified Professional ID#: 1110304

Profile

Solutions-orientated IT Manager with more than 15 years of experience developing and implementing complex

infrastructures and technical solutions for industry leaders. High expertise in the design, installation and configuration

of network systems to drive company growth and technical innovation. Strong project management skills, with proven

ability to direct large-scale development and installation projects. Proficient in determining system requirements and

resolving technical issues quickly. Skilled in providing effective leadership in fast-paced, deadline driven environments.

Promoted to positions of increasing authority because of project management and leadership skills. Able to lead and

motivate teams. Outstanding presentation and communication skills, and able to understand business requirements to

cross-collaborate and increase profits.

Core Competencies

Network Design Network Administration Team Management

Project Manager Supervisor LAN/WAN

System Maintenance Network Enhancement Troubleshooting

System Improvements Server Administration Deployment

Selected Highlights

Director/Manager who can drive and manage a large or small team of skilled IT professionals

Delivers leading edge technologies to drive revenue and growth

Strategizes roadmaps for technology deployments and content for digital presence (Web/Mobile)

Strong track record in implementing processes for efficient and faster delivery

Embraces change and motivates team to move toward latest and greatest technologies

Able to work with cross functional teams and lead them to a common goal, maximizing efficiency

Excellent in planning, resource allocation and tracking delivery progress

Exceptional interpersonal skills and works well with top management, cross functional teams, business team and

reporting team

Technical Skills

Systems Architecture, Administration, and Operations

Project time, quality, human resource, communications and risk management

Strategic planning for technical infrastructure

Disaster recovery planning and testing, high-availability clusters and disaster-tolerant SAN storage architectures

Definition and implementation of corporate security policy for IT

Microsoft Windows 2000/2003/7/2008, Active Directory, VBScript, Microsoft SQL Server 2000/2008, Oracle

7/10g, Microsoft Exchange 5/2003/2007/2010, MS Terminal Services, Citrix (all versions), IIS, Active Directory, Cisco

IOS, Checkpoint.

Microsoft Office SharePoint Portal Server (MOSS 2003/2007/2010), Microsoft SharePoint Services

24x7 operations and monitoring: HP Open view Operations, BMC Control-O, Open Source apps

Symantec Backup Exec (SAN edition with tape library), Veeam,

Applications

All Microsoft Office products: Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Project, Microsoft

Access, Microsoft InfoPath, Microsoft Publisher, Microsoft SharePoint Designer, Microsoft Visio

Microsoft Dynamics NAV (formerly Navision)

Microsoft CRM

AutoDesk

SalesForce

InfoSlips

Virtualization

VMWare ESX Server 2.x/3.x/4.x, ESXi 3.x, 4.x, VirtualCenter 2.x, VMWare vSphere, vCenter, VMWare HA, DRS,

vMotion, VMWare Consolidated Backup, VMware Data Recovery, VMware Capacity Planner, VMware ACE, VMware

Workstation, VMware vCenter Site Recovery Manager, VMware vCenter Converter

Security

Microsoft Security Baseline Analyzer, Nessus, Snort network intrusion detection and prevention system, GFI

LANguard Network Security Scanner

Fortinet Fortigate Firewalls

Monitoring

Cacti, ntop, OpenNMS, Nagios, GFI Network Server Monitor, Spiceworks Network Monitor

Network Design

Integration of distributed networks (VPN bridges, VPN gateways, MPLS)

IP WAN addressing and route plans and implementation

Internet connections: Firewalls, Proxies, Virtual Private Networ ks (VPN), Intrusion Detection, traffic filtering

Current Courses

MCSA: Windows 8.1 (Self Study)

MCSA: Server 2012 (Self Study)

Career Summary

i-Team Johannesburg, South Africa 2003 – Present

Technical Manager: 2012 - Present

Promoted to positions of increasing authority because of project management and leadership skills

Provide exceptional customer service while leading the efforts to define, analyze and implement technical and

functional improvements for each client

Manage the process of establishing the scope of project, business and technology analysis, development and

testing requirements throughout the system development lifecycle

Produce business-focused architecture and solution design with technologies including virtualization/cloud

computing, web servers, web infrastructure and applications, storage, content management, networking and

security

Monitor and drive accountability for all IT projects and services including delivery, performance and functionality

Develop technical solutions by assembling staff, vendor and service resources to evaluate, design, test, install and

maintain hardware, applications and software

Lead the design and implementation of business applications such as ERP, CRM, PM, including project

management and team leadership

Manage the requirements gathering processes to support the development of new and enhanced features and

functions

Serve as a liaison between business management, IT teams, consulting and development teams

Manage server and application-related Helpdesk support and training to internal and external clients

Work directly with clients and users on tough technical problems demonstrating service scalability, applications

enhanced performance, 24x7 availability and exceptional support

Implement, maintain and oversee all aspects of the information technology systems and solutions for each client

Provide high level recommendations on upcoming technology needs and priorities

Maintain accurate and timely data on current and past technology operations

Facilitate technological purchases while sust aining annual IT budget

Field Engineer: 2003 – 2012

Successfully implemented new business functionality and handled the migration and sunset legacy of previous

platforms for various clients

Involved in strategizing the platform roadmap, budgeting, resource planning, onboarding, program planning and

extensive engagement of cross functional teams

Implemented policy and procedures to adhere to International standards and company standards

Collaborated with security teams to pass appropriate security tests for application certification

Worked with business teams to understand and translate business requirements to functional requirements

Closely tracked program issues for documentation and presentation of regular program status to project

stakeholders and IT team

CRL Computers Johannesburg, South Africa 2001 – 2003

I.M.S. Johannesburg, South Africa 2001

Field Engineer

Provided exceptional customer service while ensuring quick and successful problem resolution by phone and

email for all users

Increased overall productivity by managing, administering and troubleshooting a company’s data and voice

networks, Windows servers and peripherals, desktops, laptops, displays, printers, multi-function devices, smart

phones, network and VoIP phone equipment

Analyzed technical needs and installed, configured, monitored and maintained end-user workstations, PC

hardware, software, and network devices such as network printers(HP, Kyocera, Sharp), Cisco routers, Cisco

switches, wireless access points

Managed numerous operational activities including logistics, and purchasing and monitoring service contracts

ensuring each was current

Proactively mitigated security threats by deploying antivirus solutions across the network s

Ensured top productivity at all times – responsible for providing overnight and weekend support as necessary

Reduced operational costs by more than 20% by maintaining an accurate inventory of all IT hardware and

software and researching new IT purchases

_

Education

Certifications

MCSE

1998 : The Zone – A+, MCSE, MCP +

MCP + Internet

Internet

A+

1996-1997 : St Benedict’s – High School /

ITIL

Senior Certificate

http://www.stbenedicts.co.za/

Personal Skills

Communication – Constructive and honest communication with clients is very essential as it keeps the client

informed and enforces trust with client

Management – I believe that being organized and punctual is important

Creative Thinking

Determination, Enthusiasm and dynamic

Good sense of humour

Commitment

Volunteer

Interests

Husky Rescue – Have 2 rescue Huskies. Take

Baseball

Sheltered Huskies on walks and grooming.

Softball

Help with fund raising and events.

Golf

SPCA – Donate food and clothes. Wash all the

Archery

dogs every 3 months.

Mountain Biking

Soup Kitchen – Every 2nd Friday we make

D.I.Y

Soup to feed the less fortunate.

Woodworking

References

Available Upon Request

Contact this candidate