Front Desk Manager

Joshua T. Kempf

***-** ******* **

Winnipeg, MB R3L 0A5

Tel: 204-***-****

Email: *******@*****.***

Work Experience

**** - ******* *********** ****** ***

Winnipeg, MB Canada

Assistant General Manager

. Managed all departments including Restaurant, Bar, Kitchen and Beer

Vendor

. Worked each department including food prep, cooking, and serving

customers

. Responsible for all guest related issues and daily operations

2013 - 2014 Slave Lake Inn Slave Lake, AB

Canada

Front Desk Supervisor

. Created new rate plans during restructure of the hotel

. Communicated with businesses in the area to bring in revenue

. Ordered and restocked all front desk supplies

2012 - 2013 Sawridge Inn and Conference Centre Slave

Lake, AB Canada

Front Desk Agent/Night Audit

. Responsible for checking in guests and resolving guest issues

. Responsible for selling Off Sales to customers

. Balanced the front desk cash outs as well as other hotel outlets

2009 - 2012 Residence Inn by Marriott BPR LLC Greensboro, NC

USA

Front Desk Manager

. Oversaw front desk staff and created schedules

. Resolved guest issues when necessary

. Reorder and restock all front desk materials

2008 - 2009 Residence Inn by Marriott BPR LLC Greensboro, NC

USA

Front Desk Agent

. Interacted with all guests and assisted with check in/out procedures

. Was responsible for in house pantry store

. Answered a switchboard to create reservations with the property

.

Education and Related Job Training

Completed High School (Northwest Guilford High School)

Completed several online courses for Marriott

Proficient in Microsoft Office

Citizen of the United States

Current Permanent Resident of Canada

References

Available upon request

Contact this candidate