Customer Service Management

James Thompkins

**** ** *** ******, ***. #*, Fort Lauderdale, FL. 33312 / (C) 561-***-**** / *************@*****.***

Professional Summary

A dedicated and innovative accounting professional offering a strong educational foundation in accounting and payroll processing,

seeking a position as an Accounting Specialist II. Solid interpersonal skills with the ability to contribute as a team player and interface

with professionals on all levels. Responds to operational and financial challenges with confidence, determination and focus.

Certification

Taxation Certification Dec 2014

H & R Block Income Tax Course Wilton Manor, FL

CPA candidate (Florida). Have met 150-hour requirement, and will sit for exam in: May 2015

Education

Bachelor of Art: Accounting May 2013

Northwood University West Palm Beach, FL

Bachelor of Art: Business Management May 2013

Northwood University West Palm Beach, FL

Skills

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Accounts Payable and receivable Leadership and Project Management Skills

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Account reconciliation Microsoft Word, Excel, PowerPoint

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Experienced in tracking time and mileage QuickBooks, Blockworks Tax Software

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Invoice coding familiarity PeopleSoft and Terms

• Knowledgeable in invoice and payment transactions

Work Experience

Tax Specialist

H & R Block Dec 2014 – Current

• Preparing daily company accounts and reports

• Responsible for preparing complete, accurate tax returns and Amended returns while delivering outstanding customer service

• Conduct daily reconciliation and prepare daily cash balance reports

• Process Accounts receivable-deposits, applying receipts

Teacher Aug 2014 - Current

G-Star School of the Arts West Palm Beach, FL

• Provides and promotes student learning in Critical Thinking

• Supervise and manage an effective classroom environment for students to learn

• Teaching the process of actively and skillfully conceptualizing, applying, analyzing, and evaluating information to reach an

answer or conclusion

Administrative Assistant May2012 – Aug 2014

G-Star School of the Arts West Palm Beach, FL

• Reconciled vendors statement and handled payment complaints or discrepancies with school accountant

• Supervised invoice processing, purchase orders of school books and supplies

• Prepare and modify documents including correspondence, reports, drafts, memos and emails

• Coordinate and maintain records for staff and students

Vice –President Jan 2002 - Dec 2009

Siblingz Cleaning Concepts, Inc. West Palm Beach, FL. and Winder, GA

• Supervised daily operations for commercial cleaning business, providing management that resulted in an increase in company

sales by 50%

• Posted receipts to appropriate general ledger accounts

• Researched and resolved accounts payable discrepancies

• Coded and entered invoices each day into the in house accounting software

Correction Deputy Oct 1996 – May 2007

Broward Sheriff’s Office Ft. Lauderdale, FL

• Filed and addressed employee complaints in accordance with company polices and state regulations

• Supervision of county, state and federal inmates

• Care, custody and control of inmates

Professional Memberships

• Florida Institute of Certified Public Accountants - FICPA

• Institute of Management Accountants - IMA

• American Institute of Certified Public Accountants - AICPA

Contact this candidate