Customer Service Care
Resume:
Khalid Person
***** ***** **, ******** ** *****
Cell: 623 - 262 -0341 - *****.********@*****.***
Sales and Retention for Khalid Person
Summary
I have been in the US ARMY for the past four years. I recently within the last month and a half got out due to a war related
injury. I am no longer capable of performing combat duties. During my time in the service, I was a logistics specialist.
What does that entail? Well, a logistics specialist is a person who works in a warehouse shipping and receiving military
parts, weapons, etc. Every three months, our unit, would rotate to different sections of the warehouse so that each soldier
knew the warehouse entirely. I specialized in customer care and satisfaction. Besides my actual job description, I was a
paratrooper, soldier, and team member.
Highlights
Superior communication skills Austin Logistics call center systems
Cheerful and energetic Dependable and reliable
MS Office proficient Resolution-oriented
Flexible scheduling Savvy negotiator
Effective team player
Superior organization skills
Accomplishments
In my time in the Army, I received the highest Physical Training score in my entire unit.
I received a combat action badge for successfully fending off the enemy in Afghanistan.
I was recognized as a good battle buddy for helping out many soldiers in my unit when they needed places to stay or help
at home.
I was trained as a combat lifesaver.
I was one of two people in a 200 man unit that was trained to operate a 6k to 10k forklift.
Experience
Logistics Specialist
April 2011 to January 2015
US ARMY - Fort Bragg, north carolina
Recommended and helped customers select merchandise based on their needs.
Exchanged returned merchandise for customers quickly and efficiently.
Served as liaison between customers, store personnel and various store departments.
Confirmed that appropriate changes were made to resolve customers' problems.
Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of
customer satisfaction.
Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.
Processed up to [number] customer orders per day.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Trained new employees on company customer service policies and service level standards.
E ducation
Select One : logistics, 2011
US Army - Fort Lee, virginia, united states
logistic certification
References
Derrick Pottorff
Cox Communications Supervisor
14109 W Banff Ln Surprise, Az 85379
Contact this candidate