Technical Support Computer

Alfredo C. Cahapay Jr.

Blk * Lot * Greensquare Villas Mambog I Bacoor Cavite

Mobile No.: +639********* - +639*********

POSITION

*IT Technical Support *

EXPECTED SALARY

**,*** / ***** (negotiable)

AVAILABILITY FOR INTERVIEW

Any time this week up to next week

NOTICE PERIOD WITH EMPLOYER

15 to 30 days

YEARS OF EXPERIENCE

15 yrs

PERSONAL

Date of Birth : January 1, 1978

Place of Birth : Metro Manila

Age : 37 yrs. old

Sex : Male

Civil Status : Single

Height : 5’4”

Weight : 50 kilos.

SSS No. : 33-4091715-1

TIN No. : 193-646-068

INTEREST & TECHNICAL SKILLS

Hardware Cisco Router, Switches Configuration, Computer Troubleshooting, Server

Configuration and Maintenance, CCTV Installation and Configuration, Security Door,

and PABX Telephone Configuration and Installation, Structured Cabling.

Software MS Word, Windows OS, Windows 2003 Server, Active Directory, Group Policy, DNS

Configuration, DHCP Configuration, File Server Configuration, Email Exchange Server

Configuration and Adobe Photoshop, Network Monitoring,

EDUCATION

DATAMEX INSTITUTE OF COMPUTER TECHNOLOGY

COLLEGE

COMPUTER TECHNICIAN

Year Graduated: 1999

SOUTHEASTERN COLLEGE

HIGH SCHOOL

Pasay City

Year Graduated: 1995

BANGKAL ELEMENTERY I

ELEMENTARY

Bangkal Makati City

Year Graduated: 1990

WORK EXPERIENCE

OPERATION MANAGER J & C0. MARINE SAFETY SUPPLIES AND EQUIPMENT INC.

2144 unit 2A Leveriza cor Villaruel St., Pasay City

April 2014 up to present

Job Description

Coordination and Supervision – Coordinate, manage and

monitor the workings of various departments in the

organization

Review financial statements and data. Utilize financial data to

improve profitability. Prepare and control operational

budgets. Control inventory. Plan effective strategies for the

financial well being of the company

Improve processes and policies in support of organizational

goals. Formulate and implement departmental and

organizational policies and procedures to maximize output.

Coordinate and monitor the work of various departments

involved in production, warehousing, pricing and distribution

of goods. Ensure quality of products. Manage quality and

quantity of employee productivity.

Monitor, mange and improve the efficiency of support service

such as IT, HR, Accounts and Finance.

Manage customer support. Plan and support sales and

marketing activities

Establish and implement purchasing policies, procedures and

best practices

Identify and source new suppliers and vendors

Manage vendor and supplier selection process based on price,

quality, support, capacity and reliability

IT HEAD PHILIPPINES LIFE-SAVING EQUIPMENT INC.

Formerly VIKING LIFE-SAVING EQUIPMENT PHILIPPINES

148 Yakal St., San Antonio Village Makati City

Sept. 2013 to Feb. 2014

Job Description

Provide leadership, vision, and management to the IT

department and to the Marketing Department

Hold departmental meetings to review strategic goals and

initiatives, promote team building and work to provide growth

paths for staff

Maintain the integrity and continual operation of the IT

network including the wireless networks

Ensure the continual functioning of mission critical operations

Assisting the installation and commissioning of all Transas

Simulator Product

Installing and configuring computer hardware operating

systems and applications;

Monitoring and maintaining computer systems and networks;

Talking staff/clients through a series of actions, either face to

face or over the telephone to help set up systems or resolve

issues;

Troubleshooting system and network problems and diagnosing

and solving hardware/software faults;

Replacing parts as required;

Providing support, including procedural documentation and

relevant reports;

Following diagrams and written instructions to repair a fault

or set up a system; supporting the roll-out of new

applications;

Setting up new users' accounts and profiles and dealing with

password issues;

Responding within agreed time limits to call-outs;

Rapidly establishing a good working relationship with

customers and other professionals, e.g., software developers;

Testing and evaluating new technology;

IT TECHNICAL SUPPORT NEW SIMULATOR CENTER OF THE PHILIPPINES

5/F 2053 Building, Edison St., Brgy. San Isidro, 1234, Makati City

March 15 to July 31 2013

Job Description

Inter-Relations:

o CEO – Center’s Administration

o TRNG – Training Procedures and Standards

o QMR – Quality Standards System

o Reports to – Research and Development Manager

Supports in the Development of electronic systems

Provides technical support on all electronic equipments being

used by the organization.

Monitors and maintains electronic systems for possible errors,

improvements, integrations to other systems and security.

Reports to the RDO concerning IT related updates, requests,

and approval of developments or changes needed within the

organization.

Performs other lawful functions as may be directed by the

management.

IT ENGINEER SAFETY UTILITIES FOR MARITIME AND COMPUTER SYSTEM

Unit 507 5th flr. Victoria Bldg., U.N. Ave. Mabini Manila

July 2008 up to Nov. 2012

Job Description

Specialized all TRANSAS Product and trained in Singapore for

Installation and Operation of all Transas Simulator

Installing Transas NTPRO4000/5000 Ship Simulator for SSBT

Marine Deck training

Installing Transas ERS4000 Simulator for Engine crew Training

Installing LCHS4000 Simulator for training of Liquid Cargo

Handling

Installing GMDSS Simulator

IT TECHNICAL STAFF INFINITE SYSTEM TECHNOLOGY CORP.

Unit 706 Cityland 10 Tower II Dela Costa St., Makati City

May 2007 to Nov. 2007

Job Description

Installing and Programming of PABX Telephone System

Installing CCTV, Video Camera System

Network Cabling and PABX and CCTV Cabling

Driver of 4 Wheel and Motorcycle

COMPUTER / ELECTRONIC WELGRO PHILIPPINES INC.

TECHNICIAN Main Office: 403 Erlag Building, 102 Esteban St., Legaspi Village

Makati City

Bantangas Office: Brgy., San Roque Sto Tomas Batangas

April. 2004 to May 2006

Job Description

Installing and configuring computer hardware operating systems

and applications

Monitoring and maintaining computer systems and networks

Operating System Set-up, Installation and Troubleshooting

Providing support, including procedural documentation and

relevant reports

Maintain the integrity and continual operation of the IT network

including the wireless networks

IT/ACADEMIC COORDINATOR FIRST INTERNATIONAL TRAINING AND DEVELOPMENT CENTER, INC.

Unit 402 Campos Rueda Bldg., Urban Ave. Makati City

Aug. 2002 up to Oct. 2003

Job Description

Assists the President on the following logistical requirements of

trainors/ trainees.

Assists the VP-Admin & Accounting: Facilities layout,

improvement & maintenance, emergency accounting

transactions.

Assists the VP-Academic & Operations: Purchase order

preparation, monitoring & Maintenance of inventory of capex/

purchase, emergency purchase transactions, etc.

Provide leadership, vision, and management to the IT

department

Work with the Judges, Clerks Office, and staff to assess and

respond to IT needs

Assist in recruiting, hiring, and providing appropriate training

for IT support staff

COMPUTER TECHNICIAN GOLDEN BYTE COMPUTER SERVICES

G-09 Auro-Vir Plaza Evangelista St., Bangkal Makati City

Aug. 2001 to Aug. 2002

Job Description

Assembling and Disassembling of Computer

Set-up and Installation

Isolation and Troubleshooting

Operating System Set-up, Installation and Troubleshooting

COMPUTER TECHNICIAN/ DATAMEX INSTITUTE OF COMPUTER TECHNOLOGY

INSTRUCTOR MH Del Pilar St., San Nicolas Pasig City

Aug. 1999 to Aug. 2000

Job Description

Teaching the Technical Course

Isolation and Troubleshooting

Operating System Set-up, Installation and Troubleshooting

Character References

*** Available upon request***

Contact this candidate