Sales Customer
Resume:
IRFAN KHAN
**************@*****.***
Objective: Seeking a challenging position as a Business Analyst.
PROFICIENCIES
• MS Office (Word, Outlook, Access and Excel)
• Ability to take ownership and work independently
• Highly competitive, self-starter, disciplined and well organized, decision- making skills and
teamwork approach.
• Excellent communication skills demonstrated by ability to work with people of diverse
backgrounds. Listen to determine needs of customers before offering a solution. Quickly establish
rapport with clients.
• Dedication to customer satisfaction. Negotiation resulting in a positive business deals. Always
gets high number of referrals.
• Sales expansion and relationship building skills with customers. Driving growth of company’s
revenue. New product presentation.
Education
MBA-Finance Saint Peter’s University, Jersey City, NJ
SPECIALITIES/COMPETENCIES
Competitive analysis, financing, Consultative Selling, Closing sales at the spot, Door- to -door
selling, Health Insurance Consultation and Sales.
Fluency in English, Spanish, Hindi, Urdu, Punjabi and Pashto.
EXPERIENCE
Milham Toyota; Easton, PA
Product presentation, requirements gathering, matching products to their needs and budgets,
customer’s retention and customer satisfaction.
Penske Automotive Group; Route 440 Jersey City, NJ April 2012 to Dec
2014
Oversee dealership customer loan origination and approval process while
maintaining strong relationship with lenders. Lead, mentor and foster relationships throughout
the dealership levels, and customer satisfaction index (CSI) scores. Establish and exceed monthly
forecasted income, penetration levels, and customer satisfaction index(CSI) scores.
THE SOSSA GROUP, LLC. Newark, New Jersey June 2011 to
March 2012
Work as an independent consultant for United Health in Medicare supplemental and
Medicare advantage insurance sales.
Cablevision Newark, New Jersey Jan 2009 to June
2011
Promoted the door to door sales of triple play video, phone and internet services to
Residential and commercial customers.
Penske Automotive Group; Route 440 Jersey City, NJ Dec 2006 to Dec
2008
Client relations expertise in new and used vehicle sales, pricing strategies and needs
assessment, marketing, financial management, administration, and staff training,
supervision, motivation and mentoring. Proactive leader with refined business acumen
and exemplary people skills.
ACHIEVEMENTS
Achieved Council of Sales Leadership Silver Label Award. Promoted at completion of first
year, at Metro Honda.
Awarded “Salesman of The Year” at Hudson Toyota.
Prestigious President’s Club award numerous times with the Cablevision
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