LISSETTE ORTIZ Phone: 321-***-****

aco19p@r.postjobfree.com

**** **** ***** **. - **** Bay, FL 32905

Objective

I am a potential candidate with unique skills. I am interested in a position that will allow me to continue to

strengthen my growth and opportunity in a growing company.

Ability Summary

• Bi-lingual- Spanish and English communication and presentation skills.

• Expert-level and strong leadership with organizational detail skills.

• Proficient and widely versed in computer software and operating updates..

• Administrative skills / Personnel Management/ HR background assistance.

• Logistics/ Mangament of Inventory and, accounting posting prices .

• Wholesales and sales Registrations timely service

• Office typing/ clerk office and screening

• Medical Terminology, Dental Terminology.

• Call Center skills and customer support /strong Customer Service

• Data Entry /Desk top agent/Title clerk and Notary.

• Incentives production and management.

• Warranty registrations services

• Transfer Inventory within state and internationally.

Employment History

07/2013 to present TeleTech Holding

License Health and Life Advocate

Unied health care/Group/Sales/Customer service

Enrollment Specialist/CMS regulations and guidelines.

Blue Cross Blue Shield /Customer Advocate

TMG/ HCSC/Customer Advocate

Ford Regional Representive

05/2009 - 08/2009 Ford Palm Bay, FL

• Call Center / Email Cusomer Service and team leader

• Customer Service directly for Dealers around the globe

• Cash for Clunker Program for auto industry/ Data Entry.

• Rentals cars for Dealers Customers needs.

Approval coding and problem solving skills.

•

09/2003to 11/2008 House Of Power

• Secretary procedures.

• Receptionist on switchboard and customer service performance.

• Coordinate projects and appointments.

• Maintain contact with entities on programs and updates.

• Analyze status of projects and coordinating marketing efforts.

• Confer with vendors. Manage logistics,inventory supplies.

• Review and process documents and files for completeness, determine relevant bank or manufacture financial data

accuracy,or, and conformance to business, state, government standard policies for audit purposes.

• Disburse checks to satisfy accounts payable and refunds.

• Coordinate transfers of merchandise to other dealerships.

• Interview applicants for open positions/ HR serving as the systematizing, policing arm of executive management.

An advocate to attainment of the overall strategic business plan and objective. Tactical and via knowledge

fostering effective methods of goal setting and problem solving to promote the overall success of the organization.

• Maintain administrative and program manuals and office equipment and supplies.

• End of month quotas and quarterly reports and weekly reports of inventory for Ceo and management..

• Management on overseeing advertising finances and reimbursement for company participation, commercials,

newspaper page ads and events.

Business Administrator/ Office Assistant

02/2002 - 06/2003 Con's Cycle Center, Inc Palm Bay, FL

• Directing quality audits,completion of contracts files for full 6 line motorcycle dealership.

• Inventory Data Entry and Email office management control with minimum supervisory.

• Track funds and manage accounts on proceeds web graphs.

• Maintaining complete bank lien holder paperwork and accuracy on numbers and programs for records and state

and bank audits.

• Screen calls

• Sales tax totals and paper work preparations.

• Receptionist / Secretary.

• Submitting sales contracts to banks for ownership transactions.

• PC and widely used software packages also Word and Excel, Office, Mac, Illustrator, Photoshop.

• Ability to multi-task and excel in a professional team setting.

Education and Training

Issuing Institution Qualification Course of Study

Brevard Community College Vocational School Certificate Phlebotomy

Phlebotmist / Lab and Clincial Assistance Tech

New York Vocational School Certificate Dental Assistant

Certified Dental Assistance, X-ray machine/ Lab room Patient record keeping, Front desk. Data entry/

insurance approval and codes process.

F.I.T Associate's Degree Interior Design/ Graphic Arts, Textiles

AA Degree: Paint,Art drawing.Textile Design. Graphic Design. Certified with Barbizon in runway fashion shows

/modeling/ make up artist.

Detailed References

Teri Richardson, Executive Director

Inet Donors

2411 Eunice rd

Deland, FL 32723

321-***-****

Personal reference known for 6 year(s).

Becky Kenyon, Med Tech/ Instructor

Weustoff HospitalFL

321-***-****

Business reference known for 1 year(s).

Srgt. Hope Parker, NCOIC of Clinical Operations

Patrick Air Force BaseFL

Business reference known for 1 year(s).

Contact this candidate