Customer Service Assistant

Location:

Lynn, MA

Posted:

April 06, 2015

Contact this candidate

Resume:

Aleksandra Vranic

** ********** ***.

Telephone 781-***-****

Email: ********@*****.***

SKILLS

Microsoft Office

EDUCATION

Masters of Science 2007-2009 (Wheelock College, Boston, MA)

Bachelor of Science in Child Psychology & Bachelor of Arts in Theatre 1993-

1996 (Wheelock College, Boston, MA)

CERTIFICATIONS

Gratuity and Hospitality Program 2007 (Community Work Services, Boston,

MA)

ACHIEVEMENTS & AWARDS

Publication of personal artistic work "Final Awakening" in Noble Poet

Society

Publication of personal artistic work "A Course to War" High school

journal, ACC

Honor Student at Wheelock College

Honor member of Psi Kappa Theatre Society at Wheelock College

Fluent in English and Serbo-Croatian

EMPLOYMENT

Allied Barton - April 2011-January 2014

Security Officer and Concierge

Ensures security to all the tenants by providing services of different

types and needs in an utterly professional manner, administering, receiving

and managing packages, expedited tasks in a friendly and professional

approach to problem solving.

Bay State Interpreters - November 2012 to present

Interpreter

Act as an interpreter to individuals and/or families from Former Yugoslavia

at various medical appointments, as well as other necessary meetings. Act

as an intermediary between the official and the customer.

Catholic Charities, Boston, MA - September 2007 - 2008

Interpreter

Provided interpreting services for non-domestic, immigrant individuals and

families at meetings, navigating with housing, health and educational

objectives.

G2 Secure Staff, Boston Logan International Airport - April 2009 to

September 2009

HR Assistant, PSR Agent, UM Coordinator

Responsible for data input, answering telephones, form inspections,

managing office supplies, greeting and assisting customers.

Circle Chiropractic, Watertown, MA - 1996-1997

Maintained patient schedules, therapy and payment, answering telephones,

systemized patient files and supplied additional front desk duties.