Customer Service Sales

JENISE MENDEZ

*** ***** *** ***.**, Brooklyn, NY 11212 H: 1-347-***-**** C: 1 (347)546 - 3237 *********@*****.***

P ROFESSIONAL SUMMARY

self-motivated team player with strong attention to detail. Maintains a high level of professionalism while providing

consistent and quality service.

SKILLS

Fluent in Spanish / English Cash register operationsl Highly dependable l Inventory

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managementl Excellent attention to detail Excellent people skillsl Quick learner l Personablel

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Excellent communication skills Motivated team player l Well organized l Stockingl

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Self-motivated Networking skillsl People-oriented l Customer service

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Honest employee

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WORK HISTORY

Sales associate,Cashier, 01/2004 to 08/2007SnD Urbenwear – 420 fulton st, NY

l Greeted customers and determined their needs and wants.l Discussed types, quality and number of merchandise

required for purchase.l Recommended merchandise based on individual requirements.l Advised customers on utilization

and care of merchandise.l Provided advice to clients regarding particular products or services.l Answered customers

queries and concerns.l Prepared sales contracts and accepted payments through cash, and credit card. l Maintained

sales recored for inventory control.

HHA, 10/2007 to 07/2010First-Care of New York – 1416 Avenue M, Brooklyn N.Y

l Monitor patients condition by observing physical and mental condition,intake and output, and exercise.l Supports

patients by provide personal housekeeping and laundry services; shopping for food and other

household requirements; preparing and serving meals and snakes; running errands.

l Assists patients by providing personal services, such as, bathing, dressing, and grooming.l Records patients

information by making entries in the patients journal, notifying nursing suervisor of changing

or unusual conditions.

l Help family members care for the patient by teaching appropriate ways to lift, turn, and re -position; advising

on nutrition,cleanliness,and housekeeping.

l Protects the home care agency by adhering to professional standard, home care policies and procedures,

federal,state,and local requirements.

Customer Service Representative, 09/2011 to 08/2012National Car Rental – Newark, NJ

l Prepare all rental documents.l Verify car information and VIN number for security and car control.

Health Care Provider, 11/2011 to 06/2013New York City Human Resources – 4055 10 ave, New York

l Assistance with care of clients.l Supervising and guiding clients when client is dressings and undressing, assisting

with difficult tasks.

supervising the consumer when able to care for own toileting needs if guided.l supervising the consumer when

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walking alone or with the help of a mechanical device such as a walker.l travel with consumer to medical services.

EDUCATION

High School Diploma: 2005Park West High School - 525 W 50 st, New York, NY 10019

Nursing, Hunter College - 695 Park ave, New York 10065

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