Quality Assurance

LELAND S. STEWART

***** ******** ******, ********, ** 78109 • 210-***-**** • *********@*****.***

QUALITY ASSURANCE / SAFETY PROFESSIONAL

Over 14 years of demonstrated success in administering Quality Assurance and Safety programs in

both construction and manufacturing environments. Successful in implementing methods and

procedures to reduce the impact and frequency of accidents and OSHA recordable events.

Motivated by the desire for continuous improvement and finding economical solutions to problems

and processes inefficiencies. A dependable and flexible professional with strong organizational

skills and the ability to communicate honestly.

• • •

OSHA / Safety Troubleshooting Vendor Relations

• • •

Job Task Analysis Safety Training Policies & Procedures

• • •

Environmental Protection Supplier / Customer Multi-Site Operations

Agency Communications

• •

Equal Employment Construction

Opportunity

PROFESSIONAL ACHIEVEMENTS

OSHA / Safety: Successfully implemented OSHA compliant safety system. Involved foremen,

supervisors, and program mangers in assuring safety requirements were met. Result: Passed

successful safety audits. Convinced OSHA to withdraw citations, reduced accident rate and

Experience Modifier Rating (EMR). Increased bid availability.

Job Task Analysis: Set up repeatable/consistent Job Safety Analysis. Ensured “easy-to-follow”

format. Utilized/integrated best practices from other general contractors and customers. Result:

Job Safety Analysis tools universally accepted and implemented by construction foremen.

Troubleshooting: Designated as sole source quality representative with assigned employees. Solved

quality and assembly issues related to suppliers and tooling. Result: Reduced rejection rate and

improved delivery schedule.

Safety Training: Established comprehensive safety orientation plan. Worked with construction

superintendents to involve them in orientation for safety, work ethics, and general life advice.

Result: Employee feedback indicated this approach was effective and meaningful.

Supplier / Customer Communications: Served as off-site customer representative to multiple

suppliers. Worked as sole customer representative on aircraft seating; resolved customer quality

issues with delivered locomotives. Result: Achieved OEM support due to successful improvement

of quality and delivery issues.

Vendor Relations: Worked directly with vendor to resolve production issues related to vendor

products. Coordinated investigation, determination of cause and implementations of corrective

action. Result: Ended delivery delays due to quality issues.

Policies & Procedures: Wrote quality procedures, inspection plans, safety plans, and emergency

evacuation plans. Generated several Quality Assurance manuals. Result: Clear, concise and

detailed Quality Assurance and Safety Plans accepted by both customer and regulatory groups.

Multi-Site Operations: Managed Quality Assurance functions at multiple sites. Worked as sole

customer representative covering 30 suppliers at an out-of-state location.

Construction: Implemented and restructured safety policy to improve safety awareness and

proactive action. Wrote Job Safety Analysis, set up training matrix, employed third party

consultants, and managed all background checks. Result: 180 crane lifts without incident. Worked

as on-site safety manager for job site working 11 projects simultaneously.

PROFESSIONAL EXPERIENCE

Senior Manager – Quality Systems / Safety, Mueller & Wilson, San Antonio, TX 2001 –

Present

Coordinates all safety activities including training, job site inspections, and special safety issues.

Reduces Experience Modifier Rating (EMR) by implementing safety awareness and managing

injury treatments. Coordinates all employee training and associated records. Implements

appropriate actions to comply with regulatory environmental requirements. Manages all Quality

Assurance functions including inspections, internal auditing, and administration.

Senior Quality Analyst, Fairchild Dornier, San Antonio, TX 1997 – 2001

Served as IRCA Lead Auditor and off-site Quality Assurance representative. Supervisor of assembly inspection

at satellite plant manufacturing major aircraft assemblies. Responsible for supplier approvals and performing

supplier and in-house quality audits. Participated as internal quality audit team member for Production

Certificated facility. Manufacturer’s representative in Federal Aviation Administration (FAA) quality system

audits. Interfaced with FAA representatives concerning compliance and certification issues.

EDUCATION

• 50+ hours towards Associates degree in Management, San Antonio College, San Antonio, Texas

ADVANCED QUALITY ASSURANCE / SAFETY TRAINING

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Boeing Advance Quality System d 1-9000 Wiebull Analysis (Southern Pacific Railroad

Co.)

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ISO 9000 and Malcolm Baldridge IRCA Lead Auditor Training

• •

ISO 9000 Quality Assurance System General Code of Operating Rules (GCOR)

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ISO 9000 Internal Auditor OSHA 10-hour Construction Safety and

Health

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ISO 9000 Internal Auditing and System OSHA 30-hour Construction Safety and

Overview Health

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ISO 9000:2000 Fleet Safety Training

VOLUNTEER & OTHER EXPERIENCE

• Railroad Partners, Inc. Founder & current President, 2008 to Present

• Texas Rail Tourism Alliance, Member 1996 - 2006 (President 3 years)

• Hill Country Railroad Association, Member, 2004 – 2008 (Vice President 2 years)

• New Braunfels Railroad Museum, Member, 1985 – 2012 (President 2 years)

ADDITIONAL INFORMATION

• Proficient in Microsoft Office (MS Word, Outlook, PowerPoint & Excel)

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