Human Resources Resource
Resume:
Janet M. Baxter
***********@*****.***
***** ****** ***** ****, ***** Bend, Oregon 97459
Objective
I am an experienced human resource management professional in search of a new challenging position.
Education
September 2004 PhD, Business Administration, Kennedy Western University,
Cheyenne, WY, GPA 3.0
December 1998 MS, Human Resource Management, Columbia Southern University,
Orange Beach, AL, GPA 4.0
December 1994 BA, Communication, Training and Development Emphasis, Boise
State University, Boise, ID, GPA 3.6
Certified Senior Professional of Human Resources (SPHR) by Society for Human Resource
Management (SHRM).
Experience
June 2014 – Current
Executive Director of Human Resources, Southwestern Oregon Community College, Coos Bay, OR
Lead, direct, and administer the operations of the Human Resources Department. Interpret and apply
state/federal employment laws and College policies/procedures. Formulate and implement human resources
policies/procedures and recommend policies/practices to executive management. Oversee recruitment and
selection of personnel, employee benefits, payroll, collective bargaining, performance appraisals,
orientation, staff development, and employee relations. Administer the collective bargaining agreements
and other employee contracts. Develop and maintain the human resources and all employee related budgets.
Janet M. Baxter
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June 2012 – June 2014
Human Resources Director, Umpqua Community College, Roseburg, OR
Responsible for implementing and coordinating all Human Resources programs and
services for the College including employment, employee relations, labor relations,
classification, compensation, benefits, performance management, staff development,
and HRIS/Records. Responsible for the strategic human resource planning to provide
UCC with the best people talent available and to position UCC as the Employer of
Choice by being aware of policies, practices, and trends within higher education.
Responsible for providing leadership, administrative oversight, planning, and direction
for Human Resources, Risk Management, Campus Security, Campus Hygiene, Payroll,
and Labor Management, to support the success of students at UCC.
June 2010 – May 2012
Self Employed
March 2008 – May 2010
Employee Services Director, College of Western Idaho, Nampa, ID
Responsible for the design, development, implementation, and management of the
human resources department, from the ground up, for a new community college.
Provide advice and guidance to managers and employees to identify, evaluate, and
resolve human relations issues, to facilitate communication, and improve human
relations skills. Develop, implement, and administer HR programs including training
and development, recruitment, compliance, classification, employee relations
Janet M. Baxter
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compensation, background checks, and performance management. Responsible for
Affirmative Action Plan and IPEDS. Investigate and resolve employee complaints.
Research rules and regulations and develop employment policies and procedures.
Select, design, and implement HRIS systems. Supervise HR and Payroll staff.
November 2001 –March 2008
Human Resources Advisor, City of Boise, Boise, ID
Responsible for the management and administration of various personnel and human
resource programs for the City. Provide advice and guidance to City managers and
employees to identify, evaluate, and resolve human relations issues, to facilitate
communication, and improve human relations skills. Develop, implement, and
administer citywide programs including training and development, recruitment,
compliance, classification, employee relations, compensation, and various policies and
procedures. EEO/AAP Officer, responsible for Affirmative Action Plan. Investigate and
resolve employee complaints. Interpret and provide written documentation regarding
Civil Service rules and Commission rulings. Research rules and regulations. Facilitate
rule revision process. Maintain and monitor compliance of all testing processes with
Civil Service Rules. Facilitate labor union and individual employee concerns regarding
rule interpretation. Develop plans for promotional exams and facilitate development
of written, practical, and assessment center testing instruments. Schedule and
administer promotional examinations. Oversee technical review, challenge, and
candidate feedback processes. Compile item analysis and test validation statistics.
July 2000 – May 2001
Regional Director of People Development, Life Care Centers of America, Boise, ID
Janet M. Baxter
• • •
Responsible for all aspects of human resource management including recruitment,
selection, compensation and benefit administration, legal compliance, performance
management, training and development, record management, and employee
relations. Scope of responsibilities included providing human resource management
for fifteen facilities within Idaho, Utah, and Washington.
September 1999 – April 2000
Chief, Bureau of Human Resources, Idaho Department of Health and Welfare, Boise, ID
Planned and directed operations of human resource systems. Developed policies and
procedures for recruitment and selection, salary administration, promotions,
performance evaluations, employee benefits, training, employee problem solving, and
employee development. Hired, trained, and evaluated subordinate staff and
supervisors. Set goals and priorities and allocated staff resources. Developed and
managed the Bureau budget. Directed job classification, employee training, and career
development activities. Directed establishment and maintenance of employee
records. Ensured compliance with Division of Human Resources rules, equal
employment opportunity, affirmative action, and employment law. Conferred with
department managers, supervisors, employees, and employee representatives on
problems and grievances, and disciplinary actions, and negotiated settlements.
May 1996 – September 1999
Employee Services Director, Idaho Elks Rehabilitation Hospital, Boise, ID
Along with the staff development responsibilities below, managed all aspects of
human resources (employee services), including employee compensation and benefits.
Janet M. Baxter
• • •
Analyzed jobs, developed descriptions, and determined classifications. Supervised
staff (including Employee Services Specialists, Nursing Staff Trainer, and Volunteer
Coordinator), assigned duties, and monitored performance. Developed and
implemented recruitment and retention program. Reviewed, selected, and
maintained employee benefit programs. Ensured compliance with employment laws.
Developed and ensured fair and equitable performance appraisal system. Coordinated
grievance program. Forecasted expenditures, monitored budget activity, and
determined necessary adjustments. Responsible for organizational analysis, strategic
planning, and development. Represented the Hospital at outside conferences, labor
hearings, and seminars relation to human resource management activities.
January 1994 – May 1996
Staff Development Director, Idaho Elks Rehabilitation Hospital, Boise, ID
Directed development and training activities for all employees, with an emphasis on
managerial training and development and Total Quality Management. Assessed needs,
developed, maintained, presented, contracted, and evaluated training. Developed
training packets, A/Vs, and other training aids. Wrote and maintained employee
handbook. Responsible for staff development budget, including allowances for
continuing education, tuition assistance, A/V equipment, and resource materials.
Supervised Nursing Staff Trainer. Chairperson for Education Committee.
December 1990 – January 1994
State Training Coordinator, Idaho Department of Health and Welfare, Boise, ID
Coordinated, monitored, and evaluated human resource development and training
Janet M. Baxter
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activities specifically designed for and provided to welfare eligibility staff throughout
Idaho. Assessed needs, developed, maintained, presented, and evaluated training.
Developed training materials and aids. Implemented, planned, developed, budgeted,
coordinated, and marketed annual statewide eligibility conference. Provided direction,
job duties, and evaluation for fifteen regional trainers. Edited eligibility rule
handbooks.
August 1989 – November 1990
Welfare Program Specialist, Idaho Department of Health and Welfare, Boise, ID
Analyzed current and new federal and state welfare laws and regulations to assess
impact on Idaho programs. Documented, justified, and implemented regulation
changes. Provided policy interpretation and technical assistance to field staff, other
governmental agencies, and the public. Corresponded with federal agencies
concerning regulations. Monitored case record errors and developed corrective action
plans. Completed and evaluated statistical reports. Technical writing including rules,
brochures, handouts, and training materials.
November 1983 – July 1989
Regional Training Specialist, Idaho Department of Health and Welfare, Boise ID
Assessed staff training needs, planned, developed, presented, and evaluated training.
Supervised all trainees. Hired eligibility staff. Interpreted state and federal regulations
related to public assistance. Participated in regional eligibility management.
Researched publications to answer eligibility questions. Reviewed draft eligibility
manual revisions. Assisted in development of Eligibility Programs Integrated Computer
Janet M. Baxter
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System (EPICS) to improve benefit programs administration. Implement and presented
training on EPICS. Wrote certification material required for federal approval of EPICS.
Professional Associations
American Society for Training and Development (ASTD)
Human Resource Association of Treasure Valley (HRATV) – President 2010
Idaho Industry Liaison Group (IILG) – Vice President 2008
Lane County Human Resource Association
Society of Human Resource Management (SHRM) – National Member, Diversity Committee Member,
Idaho State Council member and Certification Officer
College and University Professional Association Human Resources (CUPA HR) member
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