Customer Service Law Enforcement

Megan A. Young

***** ***** ****** ******** ** ***02 - 303-***-**** -

*****.*********@*****.***

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Professional Qualifications

. 10 years of law enforcement experience

. Numerous team member on different teams

. An Instructor in several areas

Education:

. University of Northern Colorado - Greeley, Colorado

Bachelor of Arts, Sociology with an emphasis in Criminal Justice

. Arapahoe Community College - Littleton, Colorado

P.O.S.T. Certification

Career Achievements/Awards:

. Northglenn Technical Accident Investigation Team - 2005 - 2009

. Crisis Intervention Team Facilitator - 2006 -2009

. Crisis Negotiations Unit - 2006-2008

. Defensive Tactics Instructor - 2006 -2009

. Certificate of commendation - Talked a suicidal male off of a bridge -

2006

. Lifesaving Award - Conducted CPR on a man who had just had a heart

attack and he survived - 2007

Professional Experience:

Department of Corrections, Parole Division - Denver, Colorado

2010 - January 2014

Community Parole Officer

. Supervise felons when they are released from prison to parole

. Make Arrests

. Assist local, state and federal law enforcement agencies

. Bike Unit

. Pro-active in tracking down absconders and making arrests

. Excellent interpersonal communication skills

. Excel in high stress situations

Victoria's Secret - Westminster, Colorado

2009-2010

Sales Clerk

. Customer Service

. Cash Handling

. Multi-tasking

. Answer the telephone

Northglenn Police Department - Northglenn, Colorado

2004-2009

Police Officer

. Answer and respond to dispatched calls (conduct investigations,

process crime scenes, arrest offenders, and assist victims)

. Conduct traffic enforcement

. Be proactive in reducing crime (patrol neighborhoods, get to know

citizens and business owners, and make police presence known)

. Specialized teams (C.N.U. and Northglenn's Technical Accident

Investigate Team), respond to all call-outs with S.W.A.T. and all

accidents involving fatalities and S.B.I. with felony charges

. Write detailed reports and carefully document all aspects of

investigations.

. Excellent interpersonal communication skills

. Excel in high stress situations

Northglenn Police Department - Northglenn, Colorado

2003

Police Department Intern

. Assist commanding officers from every department with every aspect of

office work (filing, re-organizing files and writing reports).

. Assist CSI with processing and collecting evidence.

. Rode with officers during their shifts.

Industry Related Training and Experience:

. Criminal Law

. Community Policing

. Crime Prevention

. Fraud/Forgery Investigation

. Accident Investigation

. Defensive Tactics Instructor

. Civil Law

. CIT Certified Instructor

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