Customer Service Associate
Resume:
PATRECE RICHARDS
Windsor, CT 06095
*******.********@*****.***
OBJECTIVE
To secure a position in the organization that offers challenges and opportunities for my career
development and at the same time serve the organization to the best of my capabilities.
EDUCATION
University of Saint Joseph West Hartford, CT
Bachelor of Arts Degree, in English Graduated May 2012
Thomas Snell Weaver Hartford, CT
Diploma, Graduated June 2008
EXPERIENCE
Kentucky Fried Chicken West Hartford, CT
2009- Present
Customer Service Associate
• Provide assistance to customers on meal selection and special orders
• Inform and familiarize customers with menu options
• Train and direct new coworkers to the business options
• Oversee and rectify incorrect customers food orders when inconsistency occurs
• Responsible for cash drawer and is liable for any losses.
• Doing inventory and performing some duties in work stations in the kitchen.
• Responsible for cleaning up assigned areas of the store during opening and closing time.
• Responsible for treating the customers with the best customer service practices.
University of Connecticut Storrs, CT Summer
2007
Master Business Administration Program Assistant
• Assembled and arranged informational folders of the MBA program
• Communicated the benefits of the UCONN MBA program
• Electronically categorized the data of potential and perspective students
VOLUNTEER EXPERIENCE
Hartford Public Library Hartford, CT
April 2006-May 2006
Campfield Branch Page
• Sorts and shelves library materials.
• Provides routine information and assistance to faculty, staff and students
• Physically locates library materials within the collection.
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