Customer Service Sales Representative

Location:

Salary:

14.00/Hour

Posted:

April 06, 2015

CYNTHIA L. GERMAIN

317-***-**** *****@*******.***

Computer Skills

Over 10 years of customer service experience

Experience with SAP

Experience with Microsoft Excel

Experience with Microsoft Outlook

Experience

8/2007- Customer Service Representative, Glazer’s Distributing Indianapolis, IN

3/2015

Assist customers with placing orders

Quickly and effectively resolve customer issues with orders and account status

Assist sales representatives with questions regarding customer account status and order issues

Input sales representative and vendor samples and troubleshoot any issues that arise

Responsible for clearing any outstanding A/R issues on accounts

10/2002- Group Benefits Assistant, Conner Insurance Indianapolis, IN

06/2007

Obtain quotes from insurance companies for group health benefits

Assist in preparation of summaries of quotes to present to clients

Follow-up on status of individual life and health insurance applications

Order supplies from insurance companies for quoting individual life and health insurance

Education

1982 High School Diploma, North Central High School Indianapolis, IN