Satish Kumar Sharma

**** * ********* ***

Tampa, FL 33614

813-***-****

813-***-**** (cell)

aco14w@r.postjobfree.com

LinkedIn Profile: http://www.linkedin.com/pub/satish-sharma-ieng-msc-it-

citp/9/901/767

[pic][pic]

OBJECTIVE:

I am seeking challenging opportunity in Information Technology /

Engineering / Business Development with my extensive professional

experience of over 16 years in quality assurance and project management in

information technology / software development, being involved in the

estimating, planning, execution, and administration of multiple projects

across the full project life cycle and with my ability to independently

plan, organize, and control the activities of multiple, large scale, cross

functional project teams, and 32 years in managing engineering operations

in design, development, quality assurance, production and installation

commissioning, vendor development, and sales achieving highest customer

satisfaction in the delivered / developed products in information

technology field.

SUMMARY:

. Over 16 years of experience as a Project Manager in Information

Technology/ Telecom/ / software development, all IT related management

of technical operations and 33 years in managing engineering

operations in design, development, quality assurance, production and

installation commissioning, vendor development, and sales achieving

customer satisfaction.

. Project Management pertaining to the development of new, updating

existing applications and with data conversion following IT UP / PRISM

methodology of Waterfall / Agile experience while working for the

world leader Telecom companies - IBM, AT&T and Verizon. Familiar with

virtual network / virtual technology - both network and server

virtualization and analyzing gaps within existing network.

. Managed large scale AT&T's Core, local, mobile network development

SDLC projects with IT Unified Process / PRISM (Information Technology

Unified Process) / SRT-RM ReqPro / Waterfall / Agile methodologies/

embedded RTM and in Telecom, Ethernet, Uverse interfaces.

. Collect, analyze and maintain financial forecast information (e.g.,

labor, hardware, software), using input from applicable sources.

. Work project management of software web applications development of

large, complex and technical - wireline / wireless and mobility-wifi

network and data warehousing projects.

. Successful managing geographically distributed and culturally diverse

work-groups.

. Worked as a Project Manager for Software development and software

quality assurance projects and managed team of Developers, Test

Specialist and gathered business requirements to test system

functionality working closely with development Team, business

analysts.

. Managed system designs, test cases, quality of software products,

ensure effectiveness and quality of the components and systems

developed and ensuring adhering to all applicable standards and

policies.

. Self-organized, possess ability to follow Scrum process and coach

scrum team and improve.

EXPERIENCE:

Took break from professional work between for completing my leftover

Modules of Master's Degree in Business Administration (MBA), Post

University, USA. Jan 2014 - June

2014

Student - MBA. (Corporate Innovation)

Major - Accounting & Finance

Passed with Distinction (GPA: 3.91)

Capstone Project: Proposal for Innovative Healthcare Services for Seniors.

(Grades - 97/100)

AT&T - Tampa, FL, USA

Jul 2011 - Jan 2014

Project Manager (Xcape Solutions, Inc. Lutz, FL, USA)

. Worked as a Project Manager for Software development with waterfall

methodology and with software quality assurance projects and managed

team of Developers, Test Specialist and gathered business requirements

to test system functionality working closely with development Team,

business analysts.

. Managed system designs, test cases, quality of software products,

ensure effectiveness and quality of the components and systems

developed and ensuring adhering to all applicable standards and

policies.

. Working on the application Service Manager with IBM / DB2 DBMS Tools

and Utilities in teams interfacing with Service Manager other

technical staff and interacting with all levels of management.

. Used Code changes / Agile methodology / Change Control of Service

Manager Network (complex CICS application on IBM mainframe (OS/390 and

AS/400).

AT&T - Atlanta, GA / Tampa, FL, USA

Jul 2006 - Jun 2011

Project Manager - Software Development (Collabera, Inc. USA & Tech Mahindra

- Americas, USA)

. Managed large scale AT&T's Core, local, mobile network development

SDLC GIS projects with IT UP / PRISM (Information Technology Unified

Process) / SRT-RM ReqPro / Waterfall / Agile methodologies and in

Telecom, Ethernet, Uverse interfaces.

. Project management of software web applications development of large,

complex and technical - wireline / wireless and mobility-wifi network

and data warehousing projects.

. Managed IT development projects for client's enterprise data

warehouse.

. Worked with ATT Connect, develop project plans, lead and analyze

business functional / non-functional requirements, validate, manage

changes, project milestones, requirements management tool - SRT-RM

ReqPro with embedded RTM, system design specification, quality

assurance, systems test plan and test sets, user acceptance test plan,

defects reporting tools (sharepoint) and AOTS CM, Quality Center,

system and feature design.

. Interaction / coordination with clients / customers / stakeholders to

ensure meeting customer satisfaction at all levels and that software

developed is the right product and is developed right.

. Work included business requirements for creating system's functional

and non-functional requirements, management of end-to-end project

management, Risk/Issues, SLA, High level design, application design,

Unit-assembly, integrated systems and user acceptance, ORT, UCT, PDU

through SQA.

. Updated requirements traceability matrix, project milestones and

decision gates, ensuring artifacts updated per changed requirements

and submitting all required artifacts into repository until the

project closure ensuring customer satisfaction at all stages of the

software development life cycle.

. Multiple software development projects (up to 20 projects in a month's

time) at a time (software updates and new LTE applications).

. Using project management techniques, tools, effectively communicating

with stakeholders, creating project plan, and all other necessary

documentation following SDLC Waterfall methodology, reviews,

approvals, tracking project progress and changes in requirements,

developing risk management mitigation plans, escalating issues if

any, managing scope creep utilizing the quality triangle trading off

between schedule, budget and the required product quality.

. Closing of project to consist of lessons learned, archiving records

all activities providing guidance to team on incorporating client's

quality needs, cutting on functionality to ensure clients' core

requirements are validated and verified.

. Worked as subject matter expert / SPOC (complete ownership) in my

field of project - program management and as head quality assurance in

software development projects including Long Term Evolution (LTE) (4G

technology) projects with reference to GIS (Geographical Information

System) for all of AT&T's Core and Local Network with agile

development, analyzing the prevailing situation and take immediate

decision with my ability to effectively handle the changing

priorities. Commanding leadership with my ability to interact and

communicate with all levels (from the top-most to the bottom) of the

entire organization, being pro-active, action-focused with single mind

devotion and immense self-confidence, result oriented, and the ability

to solve any kind of problem effectively and efficiently and thus

effectively meeting the goals of AT&T.

. With constructive, effective and positively honest approach, managing

multiple teams both onsite and offshore, multiple projects with

Java/J2EE, ASP.Net and related technologies while connecting to new

clients with common interfaces (IBM and more) and in resolving all

kinds of issues or learning newer skills in technological advancements

utilizing my past technical back ground and client / vendor management

experience and my excellent communicating / follow-up skills i.e.

writing as well as oral skills ensuring the organization achieves what

is aimed for and highest customer satisfaction.

. Possessed a proven ability to work independently, successfully

managing the three constraints of any project from start to finish

with constructive and effective approach across the project team.

. Resolved any kind of issues / problems encountered in any project and

divert the failing project to successful closure thus achieving

complete satisfaction of all stakeholders and the customer / client.

Dealt with offshore development teams.

Environment: Win 7, Vista, XP Pro, Stored Procedures, SQL, MS Office suites

- Word, Excel, Access, Outlook, and Project. PRISM, IT UP, Data Warehouses,

P8, Quality Center, Req-Pro

Took break from professional work between for pursuing Master's Degree

(University of Liverpool, UK)

Jul 2005 - June 2006

Student - MSc. (IT) in Software Engineering (Honors degree)

Major - Software Engineering

Passed with Distinction (GPA: 3.78)

Dissertation Subject: Accumulative Software Development. Score: 'A' Grade.

Verizon Data Services, Location - Tampa, FL, USA

Aug 2004 - Jul 2005

Programmer/Quality Assurance Analyst (Infinite Computer Solutions, Inc.

USA)

. Project quality management; create test plans, test cases, testing of

telephone ordering system on GUI Interface / IBM Mainframe,

association with proprietary and win-runner automation tools.

Generated quality related documents.

. Work included guiding peers on related quality activities viz. quality

assurance, configuration management, project monitoring, measurement

and the software engineering paradigms.

. Participated in design reviews and code inspections.

. Assisted management in approval of tools, techniques, methodologies

for software enterprise application testing.

. Front-end testing of systems for Customer Telephone, DSL (Data) and

Video (Cable) Ordering System on GUI Interface.

. Back-end verification of the results on IBM Mainframe.

. Tracking and monitoring FTTP orders from start to finish in respect of

roll out of rollout of 'Fiber to the Premise'.

. Test plans / test cases documentation using MS Office products.

. Involved in end-to-end testing escalating testing issues with

developers, test-plan / SRS / traceability reviews and daily status

reporting.

. Interaction with developers, testers, customers, project architects

and management.

. Trouble-shooting general pc problems, downloads, lotus notes.

. Familiar and associated with the team members conducting the

automation testing using win runner.

. Administering / updating local group data on network

. All the above-mentioned software testing was performed on Lotus

Domino.

AT&T, Location - Tampa, FL

May 1999 - Jul 2004

Sr. Programmer / Software QA Analyst (Strategic Staffing Solutions, Inc. -

May 1999 to Apr 2003 & Paragon Computer Professionals, Inc. USA - Aug 2003

to Jul 2004)

. Project management through software quality requirements using various

measurement techniques, mean-time-to-failure (for reliability),

pass/fail criteria, traceability, system / regression test, focusing

on code and user acceptance test (UAT) with the respect to the Service

Manager software development, baseline control, configuration

management, consistency, documentation.

. Test Plan, Test Cases, QA, Analysis, Design, User acceptance and

performance testing of software, Development and Testing of Service

Manager - a large complex IBM Mainframe enterprise application

involving VTAM, CICS, DB2, JCL, MVS, TSO, COBOL and other tools

related to testing for Profile Maintenance and RACF Services includes

Mainframe messaging services, web testing on LAN - T1 connection.

. Performing function testing for Service Manager application in respect

of SNA / MPN user IDs with different authentication methods including

RACF, SecurID, SafeWord and Generic RADIUS protocol.

. This includes SNA Users, Terminal IDs, Application LUs, MPN users, IP

Hosts, Groups, Services, Auth Servers, Accounts, IP Devices/Clients

(NetGate and NetClient Devices), Net Policies, and Rules. The work

also involved SQL query / data retrieval using SELECT and FROM in SQL

statements in various DB2 tables contained in the database using SPUFI

in TSO on ISPF panels in order to create test cases.

. Remote Access Services Interface Gateway - an MPN based interface into

the Network via Service Manager Access Point (SMAP) including RIG DISP

and MSN DISP Web-Redirect, Roaming for DISP (URD), SM/RIG Logon,

Geographic / TFS Server Authentications, Generic VS Support Roaming

Access, Long Password Support and Geographic Access Control for DISP

users related to the virtual private network (VPN) and voice over IP

operation readiness testing.

. Working with IBM and Vendor DB2 DBMS Tools and Utilities in teams

interfacing with Service Manager other technical staff and interacting

with all levels of management.

. Performed Service Manager Administration - A web based Web Engine

interactive tool, used to administer profiles within Service Manager's

Multi-Protocol Network (MPN) services using browsers 'Internet

Explorer' and Netscape. Various applications / resources including MPN

User, IP Host, Group, Account, MPN Services, NetGate, NetClient, Cisco

83x, Branch Office, Customer Direct, Policy and Rule.

Environment: IBM PC, LAN Ethernet / Token Ring, TCP/IP Passport, IBM

Mainframe 3278, TSO, Microsoft Outlook, Lotus Notes, AIX/UNIX, MS DOS, MS

Word, PowerPoint, Access, Excel. Operating Systems: Win XP, Win 2K, ME, Win

98, Win 98SE, Win 95, NT4 Work Station. Networking including: LAN / WAN /

VPN, TCP/IP, routers, switches, network topologies, best practices, and

troubleshooting methodologies by virtue of testing networking software for

customer Internet authentication at AT&T Labs.

IBM - Tampa, FL, USA

02/1998 - 05/1999

Sr. Software Programmer/SQA Analyst / Tester - IBM (Strategic Staffing

Solutions, Inc., USA)

. Project Management, LAN network analysis, design, development and

testing of Service Manager - a large complex IBM Mainframe enterprise

application involving VTAM, CICS, DB2, JCL, MVS, ISPF, TSO, PL/1 and

other tools related to testing for profile maintenance and RACF

services. Generalized testing of other services viz. SENd / MESsage /

NEWs / NOTify / STAtus / Internet Registration and Internet

Authentication.

. Working with IBM and Vendor DB2 DBMS Tools and Utilities in teams

interfacing with Service Manager other technical staff and interacting

with all levels of management.

. Creation of test cases / scripts for integration, functional and

regression testing. Performing function testing of Service Manager

application of SNA / MPN user IDs with different authentication

methods including RACF, SecurID. SafeWord and Generic RADIUS protocol.

Virtual network - with hardware and software resources and

functionalty.

. Environment: IBM PC, LAN, TCP/IP, TSO, RACF, IBM Passport, IBM

Bookmaster, Lotus Notes, IBM Mainframe 3278, Excel, ISPF, AS/400,

Access and OS/390

. All the above-mentioned software testing was performed on Lotus

Domino.

Intra Link Info Systems, Southfield, Michigan, USA

10/1997 - 01/1998

Programmer and Analyst

. Worked as a software programmer and tester in the date conversion

project for Nationwide Insurance.

. Y2K project: Analyzing dates impact of all the programs. JCLs

belonging to batch system that used 'Y2 GETCEN' a tool for Y2K

renovation.

. Responsibilities included allocating Data Sets, Reviewing and

Verifying the compliance, compiling the code and modified programs and

testing and certifying the modified programs.

Environment: IBM PC Compatible, COBOL VS/370, JCL, and MVS, MS Word,

PowerPoint, Excel, Access.

Directorate of Training and Technical Education, India

10/1995 - 09/1996

Lecturer and Examiner (Mechanical Engineering)

. Taught students of part-time students of Diploma in Mechanical

Engineering with subjects of Applied Mechanic, Thermodynamics, Hydraulics

and Heat Engines.

. Examined students of Air-conditioning and Refrigeration in their final

engineering examinations conducted at Industrial Training Institutes.

Vidyut Engineering and Technologies (P) Limited, India

04/1995 - 09/1995

General Manager

Undertook the overall management of the company manufacturing electrical

hoists, cranes and fork-lifts, looking after design / development,

production, quality assurance, installation / commissioning, material

management, sales, vendor development, finances, human resources, security

department of the entire organization, employing about 40 personnel.

Navair International Ltd. India 12/1994 - 04/1995

Manager Engineering

Managed design, development, inspection and testing, installation and

commissioning of Airfield Lighting Equipment and allied engineering

products using the process of vendor development and developing franchise

and sales of airfield lighting equipment.

Gallay India (P) Ltd, India

02/1994 - 12/1994

Project Manager

Established and managed an HVAC company from the scratch, and was involved

in mechanical and electrical engineering for design, development,

production, quality assurance and installation of ACUs for armored vehicles

and electronic containers. I was responsible for successful design of the

complete system including cooling / condensing coils, duct, etc along with

the processes of vendor development and enhancing sales of the manufactured

equipment and components. Also managed inspection and testing, test

schedules, test plans, technical drawings / specifications and scrutinizing

commercial offers and resources management of the company.

Roop Automotives (P) Ltd, India

10/1993 - 02/1994

Works Manager

Over-all management, production / precision machining and quality assurance

of Steering Column Yokes Steering Column Sub-Assemblies (Automotive),

planning and control, quality assurance, inspection and testing of

automobile precision parts (Yokes - Hot Forging), and documentation for ISO

9000, personnel management using computer.

Fedder's Lloyd Corporation Ltd, India

06/1992 - 08/1993

Manager - Quality, Head R&D, Customer Support

Over-all management of the QA department and R&D department with approx 65

employees, engaged in the research, designing and developing and quality

assurance of refrigerators, air cooled window air conditioners, split and

packaged AC units, design optimization, implementing SQC techniques during

manufacture / assembly, inspection and testing, defect investigation,

trouble shooting, personnel management computerized on pc, implementing

customer specifications, developing franchise and sales of the produced

appliances..

Government of India - Ministry of Defense, Directorate of Technical

Development & Production (Air), Department of Defense Production & Supplies

11/1964 - 05/1992

Senior Scientific Officer II

Design / development, quality assurance and installation / commissioning of

a number of times critical turnkey electro-mechanical projects dealing

mainly in mechanical, aeronautical, electrical engineering and airfield

lighting and air conditioning systems, power electronics and logistics.

Served in 'Electrical and Instrument' Group. I was involved in vendor

development, indigenization of Airfield Lighting System in the country

employing reverse engineering process, design and development, preparing

technical specifications and engineering drawings in the process of

indigenization of defense-oriented quality engineering equipment based on

the international standards, mostly conforming to ICAO, FAA and ISO 9000.

Projects managed: 1. Airfield Lighting Equipment for Indian Air Force, 2.

HVAC for Radar Communication Project Office, 3. Power Supply - AMF Diesel

Generating Sets up to 100KVA capacity batteries, 4. Aircraft Navigational

Lights and cockpit indicating lamps - includes wing tip / tail lights, anti-

collision lights, landing, formation lights. 5. NDT Equipment - Non-

destructive testing of ferrous and non-ferrous metals using mechanical,

electrical, electronic and optical methods. 6. Trailers - Include design,

development and quality assurance of 2 - 5 ton capacity trailers for DG

sets and HVAC.

EDUCATION:

. MBA - Corporate Innovation - Post University, USA, Cumulative GPA:

3.91. Graduated: 10 May 2014

. MSc (IT) - Specialization in Software Engineering - University of

Liverpool, UK. GPA - 3.78. Graduated: 13 December, 2007

. CAPM (Certificate of Achievement in Project Management): Villanova

University, USA, 2011 45 PDUs.

. BS (Aeronautical Engineering) - The Aeronautical Society of India.

Graduated: 23 February 1977 and with Specialization - Refrigeration and

Air-conditioning - College of Military Engineering, Pune, India.

. D Mech. E (Mechanical Engineering) - Graduated: April, 1964, Alwar

polytechnic, Alwar (Rajasthan), India.

. Professional - IBM Mainframe, COBOL, DB2, CICS, MVS, JCL

. Professional - Fundamental Systems Skills in OS/390.

. Professional - Diploma in CompTIA Network +

. Professional - Diploma in CompTIA A+

. Professional - Diploma in Microsoft SQL Server 2005

. Programmer/Analyst Aptitude - 3.23, Brainbench, USA, Proficiency Level:

Proficient

. Completed course on SRT-RM ReqPro for PMs and Document authors.

CERTIFICATION, REGISTRATION AND ASSOCIATION (PROFESSIONAL INSTITUTIONS):

. Certified Scrum Master (CSM) - Scrum Alliance.

. ICAgile Certified Professional (ICP) - The International Consortium

for Agile (ICAgile).

. Chartered Information Technology Professional (CITP) - British

Computer Society, UK.

. Certificate of Achievement in Project Management Capstone - Villanova

University, USA.

. Registered as Incorporated Engineer with the Engineering Council,

London, UK. (IEng)

. Member - British Computer Society, Swindon, UK. (MBCS)

. Member - The Institution of Engineering and Technology, London, UK

(MIET)

. Associate Member - The Royal Aeronautical Society, London, UK.

(AMRAeS)

. Life Member - The Aeronautical Society of India, New Delhi, India.

(MAeSI)

. Life Member - The Institution of Standards Engineers, New Delhi,

India. (MSIE)

. Senior Member - American Society for Quality (ASQ), USA.

. Member - Project Management Institute - USA. Undergoing preparations

for PMP certification.

. Member - Association of Computing Machinery (ACM), New York, USA

. Member - Agile Alliance, USA

. Member - Institute of Electrical and Electronics Engineers, USA.

(MIEEE)

CURRENT WORK STATUS: CITIZEN OF THE UNITED STATES OF AMERICA

ADDITIONAL SKILLS:

. I am a team player.

. I am self-motivated (intrinsic motivation) and am result-oriented.

. I have a history of delivering, what I have been assigned with, on

time and to the entire satisfaction of superiors.

. I have the required ability to multi-task.

. I can handle multiple projects simultaneously.

. I have the ability to remain calm and maintain a positive influence in

the face of stringent and accelerated deadlines.

. I have exceptional communication skills with assertive - articulate

issues in a professional manner.

. I have the ability to accept mentoring and be a mentor.

. I have the willingness and ability to learn on new currently

accelerating technological and scientific advancements.

. I am disciplined with positive attitude and constructive, yet flexible

to changing needs/demands of the business.

. I have the ability to identify roadblocks and reach out to others for

assistance to resolve.

. I am pro-active and being skeptic I ensure right product is delivered

to the customer which is produced right.

. I am an all-rounder problem solver / troubleshooter with immense

courage to take up any hard and difficult job.

. I have the ability to establish and maintain a good relationship with

all stakeholders in a project and or key partners.

. I am familiar with project audits and ability to understand and

achieve compliance.

. I am highly collaborative, submissive and good listener; and believe

in sharing my best of skills and knowledge.

. I uphold quality in everything I do and am committed to doing things

right the first time, every time.

. I am initiator and the champion of innovation and improvements, not

being afraid to challenge status quo thinking.

. I am respectful to all.

. If anyone can do anything in this world, I CAN DEFINITELY DO IT

SUCCESSFULLY WITH BETTER QUALITY.

Contact this candidate