Customer Service Accounts Payable

PATRICIA D. SHEPHERD

(H) 713-***-**** (Cell) 713-***-****

Email: ******************@*****.***

Linkedin URL: www.linkedin.com/pubpatriciadshepherd

Profile:

Experienced office administrator with excellent communication, organizational and problem-

solving skills with ability to multi-task, work independently and in a team

• Specialist in office, administrative and clerical support

• Bookkeeping skills in accounts payable, accounts receivable

• Create and maintain records and files

• Design forms

• Schedule meetings on Outlook calendar

• Greet clients

• Answer multi-terminal telephone lines

• Knowledgeable in Microsoft Office Suite, Access, QuickBooks

Employment experience

SER-JOBS, General Office Assistant 2013-

present

• File documents

• Input payroll information

• Answer multi-line telephone

Jewish Community Center, Tutor 2013

• Tutor students with curriculum, social studies, math and reading

• Brief teachers with written reports of students’ progress

All American Scooters, Office Manager 2004-2012

• Developed spreadsheets to track sales

• Managed accounts payable and accounts receivable

• Processed credit card transactions

• Answered multi-line telephone

• Solved customer service problems

U.S. Veteran’s Initiative, Resident’s Assistant 2001-2003

• Monitored and maintained resident records

• Directed residents and visitors throughout the building

Education

Houston Community College

• 48 hours toward AA degrees in Business Technology, Dean’s List

• Computer technician training

Contact this candidate