Customer Service Medical Assistant
Resume:
Sondra G. Wagner
209-***-****, **********@*****.***
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OBJECTIVE
An "Ethnically Diverse" candidate who is looking to secure a position with
a strong organization, where there's ample opportunity for growth with a
stable organization.
PROFESSIONAL EXPERIENCE
09/2013 to Present Party City
Folsom, Ca.
General Merchandiser / CSR
. Merchandise specialist
. Vast knowledge and location of all products.
. Store projects such as plan o grams, grid set up, stocking shelves,
Flexing store, sales floor operations
. Participate in daily operation which include, but are not limited to:
Daily cashier management, scheduling, security and merchandise returns
. Designated Floor Leader and "go to" person
. Received commendations for service and sales
1/2010 - 07/2013 Shingle Springs Health and Wellness Center
Placerville, CA
Medical Assistant
. Specialist in phlebotomy and injections for children and adults.
. Duties included both Front Office and Back Office filing and assisting
Medical Staff and Doctors
. Referral and prior authorizations, medication refills and autoclave
instruments
. Set up Charts, Client Accounts and request for payment from Insurance
Providers or Patients
. Perform various Laboratory tests to include pregnancy, strep,
urinalysis and the like
. Take patient vitals and complete visit paperwork for physician
. Knowledge of EMR, E.H.R., Nextgen, centricity and RPMS program
. Left due to Operational cut-backs
10/2008-1/2010 Sacramento County Morgue
Sacramento, CA
Internship
. Assist pathologist with Y incisions for autopsies
. Removal of medical intervention once dictated by Doctor
. Safely obtain and secure specimens for testing
. Open cranium for removal of brain for observation of possible trauma
. Removal of vitreous fluid and secure in viles
. Suture Y incision and skull after autopsy is performed
. Store Individual in refrigerator when autopsy completed
2/2008 - 05/2009 Folsom Family Medical
Folsom, CA
Medical Assistant
. Assist the physician in minor in office surgery's
. Effective and courteous suture removals, and various types of
injections
. Perform various tests to include pregnancy, strep, urinalysis and the
like
. Take patient vitals and complete visit paperwork for physician
. Front office scheduling, referrals, Lab letters and prescription
renewals
. Customer contact and follow up on such things as their MRI results
. Sterilize Instruments
Sondra Wagner
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6/2007 - 2/2008 Rite Aid Pharmacy Folsom, CA
Pharmacy Customer Service Representative
. Fill prescriptions on the computer
. Prescription inventory control and security
. Insurance verification for each customer
. Consistent HIPAA Application
. Effective use of Medical terminology
. Customer service, answering phones
AWARDS AND CERTIFICATES
* Two-Man CPR Certificate * Customer Service Honors Award
* Attention to Detail Award * Administrative Honor Award
References furnished upon
request
Contact this candidate