Customer Service Assistant

Tilal Ahmed

832-***-****

PROFESSIONAL EXPERIENCE

Hardworking and reliable with over 5 years of customer service experience. Keen to

utilise existing abilities with a reputable employer who will encourage personal and

professional development.

SUMMARY INFORMATION

• Confident in communicating with the public, colleagues and management.

• Supportive and effective team member.

• Determined to achieve aims and objectives and performs well under pressure.

• Good prioritizing and organizational skills.

• Languages: Fluent English-Arabic-Romanian

• Computer Literate using Word for windows, Excel and Database.

WORK EXPERIENCE

H20 Hand Car Wash, March 2014-August 2014

Car Washer

First Worker March 2013-March 2014

Day Labor

A & B Automobile December 2012-January 2013

Car Wash/Customer Service

Dollar Store

Retail Assistant January 2009-October 2011

Krispy Kreme February 2005-August

2006

Merchandiser

• Maintains product in Store racks, shelves, displays, and coolers by identifying

replenishment needs

• Facing, and rotating product; building, changing, and taking down product

displays

• Provides customer service to Consumers and Store personnel by identifying and

resolving concerns; answering questions; locating product; and responding to

assistance requests.

Laing O Rourke Construction - T5 Heathrow Airport February 2003-March 2004

General Operative

• Checking and signing for deliveries, inputting and retrieving data from the

computer

• Handle inquiries and carry out ground work or labouring when required.

EDUCATION

Harrow College, London, GB

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