Manager Sales
Resume:
Joe L. Washington
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**** ******** ***** ( Gulf Breeze, FL. 32563
**************@***.***
Top performing Real Estate Management Professional with extensive
experience in managing, planning, organizing, directing, and evaluating
high-volume Projects, Operations and Sales. Dynamic self-motivated team
player and leader with a track record of meeting aggressive goals for
increasing market share and client base. Strong relationship builder,
capable of partnering with clients, vendors, staff, and administration.
Highly organized and detail oriented, with proven strengths in prioritizing
and managing multiple tasks, while maintaining challenging levels of
productivity.
Management ( Operations ( Asset Management ( Project Management ( Sales &
Marketing
Real Estate ( Training & Development ( Customer Relations Management (
Contract Negotiations
Vendor Management ( Team Facilitation ( Performance Management ( Mentoring
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Career Summary:
> Hold a Masters degree and completed MBA classes.
> Significant Real Estate, Sales, Operations and Management experience.
> Established and maintained rental rates that were consistently above
market with 14% revenue return.
> Managed multiple sites: single family homes, multi-family dwellings
and small apartment complexes.
> Increased occupancy by 16% over twenty-four months. Actively engaged
in marketing.
> Rent collection, eviction notices & procedures and court
presentations.
> Vendor Management, asset maintenance and repairs.
> Maintained positive relations with local law enforcement that
facilitated evictions.
> Supervised and signed off on repair and maintenance activities.
> Completed multi-million dollar, high visibility projects for major
Telecommunications Companies such as: AT&T, Bell South, Verizon, Bell
Canada, etc.
> ISO 9000, OSHA trained.
> Effectively negotiated with Dell and other vendors that resulted in
average savings of 16% per invoice.
> Experienced with Microsoft, PC/Server, Dell, HP, Blackberry, Android,
Apple, and Cisco technologies.
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Professional Experience:
Denton Real Estate Holdings Denton, TX 2002-2014
Operations Manager
Managed multi-location real estate assets. Proactively engaged customers
while focusing on account retention and responding to customer issues.
Acquired and maintained a list of Vendors for repairs and property
routine maintenance. Responsibility for budget and P&L. Provided reports
on due diligence findings for new acquisitions. Effectively dealt with
delinquent accounts to protect the interest of the company.
Key Achievements:
. Consistently exceeded customer expectations while maintaining optimum
occupancy.
. Average 14% gross return on investment.
. Actively participate in evictions while maintaining good relations
with local court of the Justice of the Peace and Law Enforcement.
. Actively enforced Lease Agreement policies and procedures.
. Managed vendors and assured their work were completed within the
company policies and guidelines.
. Actively participated and created training manuals for employees.
. Contributed to the success and expansion of the company by increasing
annual revenue.
. Maintained a success oriented work environment.
Alcatel Plano, TX 2000-2001 Plano, Texas
Installation Project Supervisor/Project Manager
Managed a team of up to 15 sub-contractors in multi-million dollar
projects for AT&T, Bell South, SBC, Bell Canada, Verizon, and Bell
Atlantic. Interfaced with customers on EF&I quotes for budgets up to
$2.3 million. Led a team in the restoration and implementation of network
services for Verizon after the New York 9-11 attacks. Managed time-lines,
design and implementation of project objectives. Developed solutions to
complex issues, delivered communications, and consulted on project's
structure, progress and milestones.
Key Achievements:
. Managed a team that restored network connectivity for Verizon after the
9/11 attacks inside Ground Zero.
. Employee recruitment, development, training, scheduling, performance
management, and QA.
. Ensured timely completion of turnkey projects within allocated budget.
. Materials ordering and inventory tracking to meet the requirements of
each project.
. Successfully interfaced with clients from the Executive Branch.
. Onsite customer training.
Special Data Processing Clearwater, FL 1995-2000
Sales Manager
Managed and led a diverse team of forty sales professionals in a dynamic,
call-center environment. Responsible for training, coaching, and
developing associates to improve productivity, efficiency and
effectiveness. Created a collaborative environment in which team members
were encouraged to voice ideas and concerns. Prepared and delivered
performance reviews for weekly and daily direct reports.
Key Achievements:
. My Team exceeded annual Sales goal of $6 million.
. Minimized employee turn-over by providing a dynamic, positive and
rewarding environment that valued employee feedback.
. Actively participated in ongoing recruitment efforts, campus
presentations, training and development. QA.
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Education:
M.S., Mississippi State University
MBA, Capella University: The Manager as Leader, Applied Managerial
Accounting
B.A. (Hon.), Middlesex University, London, England
MCSE, Microsoft Certified Systems Engineer, ExecuTrain
A+, Hardware and OS, CompTia
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