SHIMONE HARRIS

**** *. ************

ST. LOUIS, MO. 63115

314-***-****

E-MAIL: aco0py@r.postjobfree.com

OBJECTIVE:

Seeking an opportunity to utilize my skills and education in a challenging work environment that offers both career development and potential advancement.

EDUCATION:

Beaumont High School St. Louis, Mo.

High School Diploma

WORK EXPERIENCE:

2014- Present Outsource Group Earth City, Mo.

Insurance Billing/Collections Assistant II

Perform follow-up insurance billing and collection activities on claims.

Make calls to insurance companies or utilizes payer websites to verify accuracy and completeness of claims.

Resolve rejections and denials.

Expedite payments from various payers for physician’s services.

2010-2013 US Bank St. Louis, Mo.

Collection Account Representative

Answering inbound and outbound calls on dialer system

Maintain account speed of 25 accounts a hour

Handled not only delinquent but also customer services calls

Placed customer on repayment programs

Responsible for collecting over $700 dollars a hour

2009-2010 World Omni St. Louis, Mo. Account Representative

Responsible for collecting on account 1 – 45 days delinquent

Skip tracing to locate customers

Answering inbound and outbound calls on dialer system

2008-2009 Express Scripts St. Louis, Mo.Account Representative

Answering inbound and outbound calls

Accountable for mailing prescriptions

Enter data for customer prescriptions

Assist clients in collections

2006-2008 US Cellular Urban Media Group St. Louis, Mo.

Team Leader/Sales Representative

Answered inbound calls

Responsible for individual executive of tact to achieve assigned quotas

Required to accurately complete all sales and service paperwork

Responsible for ensuring that the rules of the sales process are being followed

SKILLS:

Typing 35- 40 wpm

Proficient with invoicing, payments, collection and receivable procedures

Advanced knowledge of electronic medical record (EMR) and Practice Management Systems

Customer service skills

Call Center inbound/outbound

Excellent oral and written communication skills

Strong problem solving skills

Detailed oriented and strong organizational skills

Knowledge of HIPAA compliance

Contact this candidate