Customer Service Management

Jamilla N Washington

****-* ******** ****

Charlotte, NC 28213

*******@*****.***

704-***-****/704-***-****

Banking/Customer Service

Objective- To find an interesting position with growth using my profound Customer Service /Banking Skills

Experience

Great Lakes Bureau- (Debt Recovery Specialist) - 1996-1998 Buffalo, New York

Provided delinquency management, collection and accounts receivable management solutions to customers with outstanding car loans, credit card debt, medical bills and bank loans.

Bank of America Mortgage- (Debt Consolidator) - 1998-1999 Richmond V.A

Provided debt management, plans offered by a credit counseling service for outstanding mortgage loans to prevent possible foreclosure.

ICT Financial Marketing Service- 2000-2001 Buffalo, New York

Provided assistance to new and existing customers regarding banking needs. Recorded data in reference to reports containing account transactions. Also, performed paper trails on accounts, as well as balance inquire.

Education

Bryant & Stratton College- 2001-2003 Buffalo, New York

Occupational Studies/ Medical Assisting

References Given Upon Request

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