Altiris Systems Engineer

A ddress: R ua Mario F ongaro, *** – A P ** – V ila Marlene, São Bernardo do Campo, São Paulo, CEP: 09732 - 530

M obile: + 55 (11) 9 8915 - 2723

s ****.*********@*****.***

Wenderson Silva

G oals

S ystem Engineer of Pre - Sales o r Delivery

S kill

D ec . 2010 - a ctual W TR Services S ão Paulo, S P

S ystems Engineer Coordinator o f Pre - Sales Dep ar t ment

E xpanded s ales from US$ 150 K t o US$ 3 M i n 3 y ears .

E xpanded the role of Brazil and Latin America in 3 y ears.

C reated and consolidated 3 s ubsidiaries in Brasilia /BR, Fortaleza /BR a nd Aracaju /BR .

C reated internal programs to encourage sales.

I ncreased the portfolio of products and services.

S trengthened relations with major manufacturers such as Symantec and Microsoft

C reated and maintained relationship with business partners throughout the Brazilian territory

a nd in some Latin American c ountries such as Mexico, Chile, Argentina and Colombia.

S upported activities and behavioral training related to HR.

C reated and managed trade events t o support the Marketing area.

D eveloped sales flows.

I mplemented the Microsoft Dynamics CRM i nternally to support Sales Department .

L e d the interim area o f P roject Management t o Altiris Project version 7.5.

T aught A ltiris ( CMS, AMS, SMS, Service Desk and Workflow) t raining in Brazil, C olombia,

A rgentina, Chile, Suriname, Republic Dominican, T rinidad a nd Tobago . All courses delivery i n

3 l anguages Portuguese, Spanish and English.

F eb . 2009 - D e c . 2010 Y 3 Tecnologia S ão Paulo, S P

S ystem Engineer - S enior .

E xpanded sales f rom U S$ 70K t o U S$750K i n 1.5 years.

E xpanded the company's operations to Brasilia /BR .

S trengthened relations with major manufacturers such as Symantec.

C reated and m aintained relationship with business partners throughout the Brazilian

t erritory.

L ed the interim technical area, enabling and accompanying technical consultants.

D elivery m ore than 2 0 A ltiris p rojects ( Altiris 7) .

T aught A ltiris t echnical training in Brazil a nd Colombia

S et. 2007 - J an. 2009 T IVIT S ão Paulo, S P

I T Coordinator at CMDB Department

C oordinated team with 80 people distributed in customers in more than 15 cities and 4 s tates

o f Brazil.

S upported the ‘ New World ’ p roject, with the implementation of BMC Remedy.

E xpanded the performance and control of ass ets ( CI - C onfiguration I tem) t o more than 200

c ustomers and more than 20K C i s.

S upported the integration of various inven tory - based solutions BMC Remedy such as: Altiris,

S CCM, Tivoli and others

A ug . 2001 - A ug . 2007 A ltiris/Symantec S ão Paulo, S P

A ltiris S ystems Engineer Specialist

( Before – I T C onsulting Delivery )

R eview Notices and RFPs.

P roject Architecture.

D elivery m ore than 50 A ltiris p rojects ( Altiris 5 and 6) .

D emonstration and pre - sales.

R eceived the highest award of the company for f ive y ears c onsecutive .

D eveloped the training course Excellence in Pre - Sales.

E stablished relationships with many domestic and international customers.

T aught various technical training in Brazil .

E ducation

S ystem Information and IT management ( College ) from UNIP - SP /Brazil

P ost - Intermediate English (Studying)

I ntermediate Spanish (studying)

I TIL Foundation Certified by Exim

A ltiris Certified Engineer C MS 6.

A ltiris Certified Specialist CMS 7.

A ltiris Asset Management Specialist.

A ltiris Help Desk Specialist.

S ymantec Service Desk Specialist.

A uthorized Symantec Consultant.

S ymantec Sales S pecialist i n Altiris Client Management Suite 6.

S ymantec Sales S pecialist i n Altiris Client Manag ement Suite 7.

S ymantec Sales S pecialist S ymantec Backup Exec 12 for Windows Servers.

S ymantec Sales S pecialist S ymantec Endpoint Protection 11.

S ymantec Sales S pecialist S ymantec Management Platform 7 with Notification Server

L eader Train ing LT1 (Family Silva) by Signa Human Development

L eader Training LT2 (Seagull) by Signa Human Development

L eader Training LT3 (The Way - P ilgrim - C amin o de Santiago de Compostela / Span ) by Signa

H uman Development

N LP - N eu ro - linguistic programming b y Signa Human Development

I nterests /Share

H umanitarian s ervices, H uman Development, N euro - linguistic programming, c hallenges, family,

s uccess, h ard work

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