Customer Service Medical

Najah M Hill

Hayward, CA *****

510-***-**** cell

510-***-**** home

********@*****.***

OBJECTIVE:

Highly motivated and charismatic Medical Office Administrator seeking an opportunity in your practice to utilize all of my experience to improve customer satisfaction and increase productivity, while continuing to lean and hone my own skills.

SKILLS:

* Phenomenal Communication Skills

* Microsoft Office Suite

* Multiline Phone System

* Medical Office Management

* Electronic Medical Records

* Record Dictation and Transcription

* High Volume Mail Processing

* QuickBooks

* Medical Record Maintenance

* Appointment Scheduling

* Medical Insurance Billing

* Inventory Management

* Stress and Time Management

* Data Entry

* Use of Office Equipment

* Anatomy and Physiology

* Medical Terminology

* Professional Document Production

EXPERIENCE:

County of Alameda, Registrar of Voters, Oakland, CA

Processor (Seasonal) 05/14- Present

Prepare approximately 500-1000 incoming mail and ballots/day (sorting by precincts, interfiling, opening to be counted and milling the ballots, auditing and condensing)

Supervising up to 10 openers (providing ballots to be extracted and picking up opened ballots)

Fremont Hearing Aid Center, Fremont, CA

Front Desk Receptionist 09/13- 02/14

Assisted Specialist w/ 3-12 patients/day (scheduling appointments, registry, cleaning devices & checking ears)

Sent out (repairs/ remakes, orders, credits)

The Veterinary Medical Center, Union City, CA

Veterinarian Technician Assistant (Temporary) 07/13- 08/13

Cleaning and preparing (examination & surgery rooms, waiting room, equipment)

Walked, fed, and groomed approximately 2-8 animals/day

Assisted Doctor with animals (taking temperature, checking weight, giving vaccinations, lab work, & x-rays)

College of Alameda Bookstore, Alameda, CA

Customer Representative (seasonal) 08/10 –12/11

Customer Service

Pre-Paid Legal, Hayward, CA

Administrative Assistant 01/07 – 05/12

EDUCATION:

Heald College, Hayward, CA

Associate of Arts Degree in Medical Office Administration

Awarded: April 2013

ACTIVITIES: Volunteer work for children schools and events, homeless, and donations

Contact this candidate