Management Manager

Sheila J. Allen

**** ****** **** **** 336-***-****

High Point, North Carolina 27265 Email: ********@*****.***

PROJECT MANAGEMENT PROFESSIONAL

STRATEGIC AND RESOURCE PLANNER • LEADER • TEAM-PLAYER

BUSINESS INTELLIGENT SOLUTIONS • DATA MANAGEMENT APPLICATIONS

WEB APPLICATIONS • CUSTOMER-RELATIONSHIP MANAGEMENT

SUMMARY OF QUALIFICATIONS

• Outstanding relationship building and collaboration skills to work with a diverse constituency

• Knowledge of best practices and the ability to apply them in innovative ways

• Success identifying and securing individual and foundation support

• Strong supervisory experience that demonstrates the ability to lead, coach, and develop staff

• A self-starter who seeks and seizes opportunity

• Experienced leader; offering 10 years of success in diverse initiatives

• Excellent project management skills including influencing, leading, negotiating and delegating

• Ability to manage multiple projects and deadlines and maintain disciplined adherence to program

goals

TECHNICAL SKILLS

Banner (ERP), Microsoft Office Suites (Word, Excel, Visio, MS Project, MS PowerPoint, Share Point,

etc.), RMS (Residential Management System) and Webfocus

PROFESSIONAL EXPERIENCE

NORTH CAROLINA A&T STATE UNIVERSITY Greensboro, NC

IT Project Analyst/Manager 2004-

present

Division of Information Technology and Office of the Chancellor

MAJOR ACCOMPLISHMENTS

• Established Project Management Office Framework that contains activity definitions, guidelines,

and templates for the various project management initiatives undertaken to deliver successful projects

• Implemented Ellucian (Sungard) Student, Financial Aid, Human Resources Payroll, and Finance

Modules

• Implemented the university’s On-line Admission Application (AdmissionPros)

• Implemented Curriculum, Advising, Program Planning (CAPP) Application

• Implemented Ellucian (Sungard) Workflow, Operational Data Storage (ODS), Banner Document

Management Suites (BDMS)Application,

• Implemented key information technology initiatives for Preeminence 2020

(Banner Hosting, HR Payroll, HR Data Mart, and RMS (Mercury 1.1.1 upgrade))

• Led the university’s Business Intelligence Initiative (Partnered with Deloitte Consulting)

• Led the university’s Mobile Strategy Initiative (Partnered with Deloitte Consulting)

OTHER ACCOMPLISHMENTS

• Manage and direct research, forecasting, development, implementation, and evaluation of complex

issues, which affect policies, plans, and performance

• Lead teams across broad technical, functional, financial and business disciplines. Focus teams on

business objectives and track progress to ensure milestones are completed on time, on budget and with

the desired results.

Sheila J. Allen

• Responsible for a broad range of complex analytical assignments, involving multiple organizations,

programs, and policies

• Manages diverse initiatives by determining objectives, allocating resources, and approving final

reports

• Create, communicate and manage project plans and other project documentation to board of trustees,

cabinet and executive leadership team

• Actively participate in decision making with engagement management and seek to understand the

broader impact of decisions

• Modify policies to ensure programs are effective and in compliance with requirements

• Develop and educate stakeholders on compliance strategies, policies and procedures for risk

management

• Provide direction and guidance to leadership regarding best practices and solution that support business

goals and objectives

• Drive continuous improvement in governance, risk, compliance and security practices based on expert

knowledge

• Engage in strategy development in collaboration with senior leadership

Office of the Chancellor/University Events Technical Producer 2009-2014

• Served as the principal IT liaison to the Chancellor for university and special events

• Provided management and oversight of all aspects of high-profile events from design and

development through execution

Board of Trustees and Visitors Meetings and Receptions

Spring 2012 Commencement Ceremony, Technical Producer

Featuring First Lady Michelle Obama

University Liaison to National Black College Alumni Hall of Fame (NBCA Hall of Fame), Atlanta,

GA

NBCA Hall of Fame, Legacy Lecture Series, Co-Chair

Featuring Dr. Andrew Young

University of North Carolina-President Ross Inauguration, Technical Producer

Senator Kay Hagan Campus Visit, Technical Producer

Governor Pat McCory Campus Visit, Technical Producer

IT Project Manager for the Chancellor’s Skybox

• Prepared and manage RFP’s for vendors and obtain necessary permits to ensure successful event

execution

• Managed IT event staff

• Created and managed collaborative relationships with students, staff, faculty, parents, community,

and program support.

IT Project Coordinator (Temp) 2004

Information Technology and Telecommunications

• Provided administrative support to Assistant Vice Chancellor and staff

• Processed requisitions and pay invoices using the Banner system

• Maintained filing system

Office Manager 2002-2004

Institutional Planning, Assessment & Research / Salary Administration

Sheila J. Allen

Provided overall office management and clerical support to the Associate Vice

•

Chancellor and staff

Maintained and monitored state budgets applicable to the office

•

Maintained account receivables and account payables

•

Answered multi-lines and expedited calls

•

Conducted equipment inventory

•

Coordinated travel arrangements, reimbursement and purchase orders

•

Oakwood Acceptance Corporation Greensboro, NC

Senior Account Representative/ Team Lead (Call Center) 1995-2002

• Assisted in training new personnel

• Responsible for collecting overdue mortgage and negotiating payment arrangements

• Assisted the Credit Manager with accounts receivable collections

• Assisted in Claim & Delivery Department in obtaining foreclosures and repossessions

• Responsible for applying mortgage payments and accounts (Account Receivables)

• Paid account off (Payment Processing) and paid bills for sales centers (Account Payable)

PROFESSIONAL MEMBERSHIPS

• Community Housing Solutions, Board Member

• Epsilon Pi Tau Honor Society for Professions in Technology

• The Association of Technology, Management, and Applied Engineering (ATMAE)

National Industry Advisory Committee (NIAC), Secretary

• Women in Technology, ATMAE

• 2013 Class of Leadership Greensboro (Greensboro Chamber of Commerce)

• National Black College Alumni Hall of Fame, Steering Committee Member

PRESENTATIONS

• The Association of Technology, Management, and Applied Engineering (ATMAE)

National Industry Advisory Committee (NIAC), Developing the Future Workforce, Student-Industry

Executive Roundtable Interviews (November 2013), New Orleans, Louisiana

• The Association of Technology, Management, and Applied Engineering (ATMAE)

National Industry Advisory Committee (NIAC), Strengthening Our Connections, Student Session

“Building YOU as a Brand” Interview Do’s & Don’ts Video Presentation and Discussion. (November

2012) Nashville, Tennessee

• The Association of Technology, Management, and Applied Engineering (ATMAE)

National Industry Advisory Committee (NIAC), Strengthening Our Connections, Student Session

“Building YOU as a Brand” (Marketing Yourself) Interviews with Industry Executives (November

2012), Nashville, Tennessee

UNIVERSITY COMMITTEES

• •

Banner Module Manager, Chair Data Integrity Task Force, Co-Chair

• •

Banner Steering Committee Enrollment Management Committee

• •

Business Analytics Team, Co-Chair Executive Leadership Team Committee

• (ELT)

Commencement Ceremony Committee

•

• Homecoming Committee

Chancellor Skybox Committee

Sheila J. Allen

• • University 125th Anniversary Steering

Human Resources Implementation Team

• Committee

Human Resources/Payroll Leadership

•

Committee University Holiday Celebration

• Committee

IT Governance Committee, Co-Chair

•

• University Strategic Planning Committee

National Black College Alumni Hall of

(Information Technology)

Fame Committee, Co-Chair

•

• University Emergency Management

New Student Orientation Committee

Committee

• University Day Committee

• University Logistics Committee

EDUCATION

North Carolina A&T State University Greensboro, NC

M.S., Adult Education, Higher Education

Winston Salem State University Winston-Salem, NC

B.S., Interdisciplinary Studies

Sheila J. Allen

Contact this candidate