Management Manager

SHYAM VENKATESAN

**** * ***** ****, *****: 702-***-****

Las Vegas, NV -89139 Email:

*****.**********@*****.***

_

Skills:

Programming Languages - Core Java, Basics of SQL/PL SQL

Database - Oracle 10g

Operating Systems - Windows 98/2000/XP.

Development Environment - Eclipse 3.2, Eclipse 3.7

Tools - Total Resource Management (TRM), IBM Websphere, BIRT

Asset Management Software – IBM Maximo 6, Maximo 7.5

Experience Summary:

An IBM certified Maximo consultant with extensive experience in implementing and supporting

Maximo based solutions in the Transmission and Distribution domain. Development experience

includes working on a large Maximo implementation for the Distribution business and includes

customization, configuration, testing and performance tuning activities. Having full lifecycle

experience comprising analysis, design, development, testing, regression testing and acceptance

support for enhancements and defects for the Maximo application. As a member of Wipro's

Center of Excellence, conducted Proof of Concept exercises for Maximo Upgrade and Maximo

Integration. And have undergone over six months of training on Software Engineering, Java,

Oracle, IBM Maximo and TRM Rules Manager.

Software/Tool Expertise:

Excellent experience and knowledge in managing the functional and technical portions of more

than half a dozen applications in Production support.

Designing and developing various functionalities for Product Enhancements and resolving

defects by implementing code changes to the product.

Maintenance of the Product by routine health check and providing support to customers by

taking up service calls, setting up Result Sets and incident resolutions.

Good hands on experience on programming languages like Java for MBOs and Bean

customizations, SQL/PLSQL for queries and data requests from users and scripting languages

like JavaScript for TRM Rules Manager.

Experienced in Workflow design and customization, MIF and configuration changes.

Experienced in detecting issue(s) by analyzing the log files to find the root cause, as well as

suggesting/providing solution(s) to handle the same through code modifications.

Experienced in developing/making screen changes through Application Designer and making

database structural changes where necessary.

Excellent knowledge of TRM Rules Manager and writing JavaScript in TRM.

Experienced in performing code reviews before Production deployment to clear out potential

performance issues.

In depth knowledge and experience of the EWAM concepts and Utilities domain.

Experienced and involved in all stages of the Software Development Life Cycle (SDLC).

Monitoring and ensuring the project progress, and preparation of user documents, release notes,

status reports, issue logs and escalate to different groups.

Ensuring quality norms by implementing checklists, reviews, standard templates and using best

practices.

Application of fix patches for PMRs on MX environments and testing them.

Experienced in handling issues related to Websphere.

Excellent communication, problem solving and analytical skills coupled with the willingness to

learn.

A quick learner with the ability to grasp new technologies and practices.

Work Experience:

Company: Interloc Solutions, Inc.

Designation: Maximo Technical Consultant

Duration: September 08th, 2014 – Present

Project Details:

Project I: Location: Philadelphia,

PA

Client: Sunoco, Philadelphia, USA

• Duration: September 8th 2014 – Present

• Role: Maximo Technical Consultant

• Team Size: 3

Responsibilities:

- Defect fixes for incidents logged by the Client and the Functional Consultant.

- Upgrade of MX 7.5.0.4 to MX 7.5.0.5, Oil and Gas and SCCD. Activities include

analyzing the requirements, impact analysis, modification to the Database,

development, post upgrade defect fixes.

- Configuration management, security groups and screen changes.

- Data fixes to resolve business errors.

- Data loading for modules used by the client.

Contribution:

- Upgrade of MX 7.5.0.4 to MX 7.5.0.5, Oil and Gas and SCCD in QA and Prod and

resolution of post upgrade related defects.

- Applying fix patches on PMRs and testing the same in Maximo.

- Migration of configurations and data loading using Migration Manager and MIF for

Assets, Locations, Job Plans etc., respectively.

- Configuration changes in screen, security for the newly upgraded system.

- Deploying changes in Web Services and testing them using SoapUI in DEV and QA

and coordination with external clients and vendors for Prod.

Work Experience:

Company: Wipro Technologies

Designation: Software Engineer

Duration: September 15th, 2008 – September 8th 2014

Project Details:

Project I: Location:

Bangalore/Las Vegas

Client: NV Energy, Nevada, USA

• Project: Enterprise Work and Asset Management (EWAM) Application Support.

• Description: EWAM Application Support is to ensure that the work management

toolset implemented as EWAM Phase 1, continues to operate effectively and

efficiently as an enterprise application. The scope of application support includes

bug fixes, developing enhancements, monitoring interfaces, maintaining

documentation and ensuring the overall health of the EWAM environment.

• Duration: 15th July ’10 – 31st Dec’11 (Bangalore)

• Role: Maximo Work and Asset Management Technical Consultant

• Team Size: 25

• Responsibilities:

- Defect fixes for incidents logged in ticket management tool Serena Mashup.

activities include understanding the problem statement, impact analysis, documenting

the business/technical solution, making the fix, performance testing and regression

testing.

- System enhancements to provide new business functionality. Activities include

analysing the requirements, impact analysis, solution and technical design updates,

development, functional and regression testing.

- Configuration management, Release Management activities.

- Data fixes to resolve business errors.

- Running health checks and monitoring to ensure system stability.

- Act as the technical consultant on Total Resource Management (TRM) Rules

Manager for the team.

• Contribution:

- Resolution of all TRM related defects rose over the Application Support duration

- Resolution of defects for Project and Work order modules in Maximo

- Delivery of enhancements to the Scheduling planning, Locations and Projects

module in Maximo.

Role: Onsite Coordinator/Maximo Work and Asset Management Technical Consultant

Location: Las Vegas, Nevada, USA

Duration: 1st Jan’12 – Present

Responsibilities/Contributions:

Initial analysis, routing and response to service calls.

Incident and defect resolution.

Technical support for data fixes as required by the business.

Business consulting i.e., business support for queries on applications.

System Administration i.e., supports in completing activities which includes configuration and

security changes.

Coordination with the EWAM core team and business units as required for requirements,

solution, testing and training.

Constructing SQL queries for data requests as required by the Client’s Auditing team.

Responsible for handling the issues and enhancements in the Integration of Maximo to SKOTI –

a third party tool for managing documents attached in Maximo.

Delegating work to offshore, designing solutions for enhancements and acting as a technical

consultant for the team.

Responsible for code reviews before Production deployment.

Project II: Location: Bangalore

• Project: ENU - Maximo CoE (Centre of Excellence)

• Duration: 1st June – 15th July ’10

• Role: Maximo Technical Consultant

• Team Size: 2

• Responsibilities:

- Conducting proof of concepts and provide results and solution to project teams.

• Contribution:

- Conducting proof of concept for upgrade of Maximo from version 5 to version 7.

- Conducting proof of concept for integration of Maximo with OSI PI systems to

enable preventive maintenance functionality of Maximo for cooling systems that

are tracked in OSI PI.

Project III: Location: Bangalore

• Client: NVEnergy, Nevada, USA

• Project: Enterprise Work and Asset Management (EWAM) Phase 1 for Distribution

• Description: The Enterprise Work and Asset Management system (EWAM) is a

major initiative undertaken by ‘NVEnergy (Nevada Energy)’ to implement a

comprehensive IT solution that will integrate, automate and enhance the work and

asset management processes within the Service Delivery and Operation division of

the organization

Duration: 16th March ‘09 – 30th May ’10

•

• Role: Maximo and TRM technical consultant

• Team Size: 50

• Responsibilities:

- Understanding the business requirement specifications document and Design

specification document.

- Developing\Customizing various applications in Java for Maximo 6x, including

adding of custom actions, writing MBOs and bean classes for applications as per

the design.

- Implementing business rules in applications using Total Resource Management

(TRM) tool.

- Unit test planning, unit test case development, unit testing, integration testing and

regression testing.

- Supporting system testing and user acceptance.

• Contribution:

- Developed new custom applications in Maximo for creating Project request and

Project.

- Developed the custom actions for duplicate functionality in CU Estimation

application.

- Provided and implemented the common approach for enabling/disabling the fields

as per the business requirements in the new applications developed.

- Worked on performance tuning for the Total Resource Management (TRM) tool.

Certifications/Trainings:

Undergone training for Java, Unix, Maximo and SQL.

Undergone External Training For Maximo Conducted by IBM.

Certified in IBM Maximo ® v7.1 Asset Management and Foundations of Tivoli Process

Automation Engine.

Certified in IBM Maximo Asset Management V7.1 Solution Design.

Certified in IBM Maximo Tivoli Process Automation Engine V7.5 Deployment Professional.

Awards/Recognitions:

“Thanks a Zillion” award in 2009-2010 for providing full Application Support before the

Production Go-Live.

“Feather In My Cap” award in 2013 for a successful Rule 9 Implementation for NVEnergy in

accordance with the Public Utilities Commission of Nevada (PUCN).

Education:

• B. Tech, SASTRA University, Tamil Nadu, India

- Major: Computer Science and Engineering

- CGPA: 7.44

- Year: 2008

DECLARATION:

I Shyam Venkatesan do hereby declare that the information given above is true and correct to

best of my knowledge.

Date: 31-March-2015

Place: Las Vegas Shyam Venkatesan

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