Customer Service Manager

Lauren Silvestri

***********@*****.***

*** ********* **, *******, ** 02886

Phone number: 401-***-****

OBJECTIVE

To secure a position as a professional in order to utilize my management, customer

service, and sales promotion skills with accuracy and efficiency while maintaining a

motivated, productive, and goal oriented environment for the entire professional team on

board.

HIGHLIGHTS OF QUALIFICATIONS

Strong communications skills, both verbal and written.

Several years of experience in management, customer service and sales as an

Assistant Manager, and a Cashier.

Completed a program at the Health Training Center, and the Connecticut Center of

Massage Therapy.

RELEVANT EXPERIENCES

Assistant Manager – Domino’s Pizza, 375 Putnam Pike, Smithfield, RI 02917

2000 - Present

Responsible for handling financial transactions, preparing food, and addressing any

customer concerns.

Took charge of delegating daily tasks among other co-workers.

Cashier – Walgreens Pharmacy

1999 – 2000

Responsible for handling financial transactions, stocking shelves, and taking

inventory when needed.

SPECIAL SKILLS

Responsible • Organizational Skills • Problem Solving skills • Research skills • Time

management • Computer systems • Attention to detail • Sales promotion • Customer

service • Independent work • Venipuncture & capillary procedure • Friendly & optimpstic

• Food preparation • Inventory management

EDUCATION & CERTIFICATIONS & PROFESSIONAL DEVELOPMENT

Medical Assistant Certificate program

September, 2013 – July, 2014

Health Training Center, Stoughton/ North Attleboro, MA

Massage Therapy program

September, 2004 – June, 2005

Connecticut Center of Massage Therapy, Groton, CT

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate