Manager Human Resources

Norva V. Alleyne

Address: *** ******* *****, *** **., Jersey City, NJ 07304 Mobile:

917-***-**** Email: **********@*****.***

Qualifications Summary:

A proficient and dedicated professional with 17 years' of experience

providing administrative support and office management to senior

officers. Adept at coordinating, planning, and supporting daily

operational and administrative functions.

> Demonstrated capacity to provide comprehensive support for executive-

level staff; and managing all essential tasks.

> Creative, resourceful and flexible, able to adapt to changing priorities

and maintain a positive attitude and strong work ethic.

> Proven track record of accurately completing research, reporting,

information management, and administrative oversight.

> Skilled at developing and maintaining administrative processes that

achieve organizational objectives, and managing all phases of project

life cycle.

> Highly focused and results-oriented in supporting complex, deadline-

driven operations; able to identify goals and priorities and resolve

issues in initial stages.

> Proficient in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint)

Database Management

Professional Experience:

Brown Harris Stevens - New York, NY 10028

2004 - Present Executive Office Manager - Residential Sales

1. Provide continuous, high quality administrative support to Senior

Executives and Senior Level Brokers in a high pressure environment

requiring flexibility, confidentiality and independent judgment.

2. Organize schedules, manage business and personal expenses, and visitors'

itineraries.

3. Supervise Administrative Assistant and Mailroom Staff.

4. Process T&E expense reimbursements and vendor invoices.

5. Monthly reconciliation of reimbursable account tracked expenses.

6. Coordinate logistics (facilities, equipment, etc.) and support for

seminars and marketing events.

7. Perform Human Resources functions including payroll, performance

reviews, distribution of company policies, and resolve employee related

issues.

8. Network with technology and facilities staff to accommodate new

employees.

9. Administer temporary staffing needs and build strong relationships with

agencies.

10. Assist in the production of org charts and reporting materials.

Assistant Operations Manager

2000 - 2004

. Coding and reviewing of invoices for proper and timely payment.

. Coordinate the process for marketing materials.

. Prepare monthly reports with sales, rentals, mailing, and office

supplies.

. Coordinate and update Human Resources database for the residential

offices.

. Supervise mailroom staff and assume operation responsibilities in the

absence of the Director.

. Conduct periodic staff training when necessary.

Weston United - New York, NY 10026

1997 - 2000 Program Coordinator - Community Renewal

11. Managed database of allocated funds from Department of Mental Health

for year-end budget reporting.

12. Ordered and maintained supply inventory.

13. Served as member of the Incident Review and Quality Assurance to

enforce procedures and policies for the agency.

14. Implemented community outreach and special events programs.

15. Setup in-house training for new staff; trained staff to write effective

treatment plans.

16. Planned and implemented community outreach and special events for the

consumers.

17. Served as a member of the Incident Review and Quality Assurance

Committees, to enforced procedures and policy for the agency.

1995 - 1997 Assistant Program Coordinator

. Providing treatment services to Chemical Abusers who

become mentally ill

. Teaching mentally ill consumers how to function

effectively in society

. Assisting consumers with treatment how maintain and live

productively while taking their medication.

Awards

. Received award of Excellence in Service to Consumers

. Received Consumer Recognition Award

. Award for Perfect Attendance

. Received two commendation Award for excellent service to consumer

Interest and Activities:

> Creative Outlet Dance Theater - Volunteer in providing administrative

and management support to a non-profit organization focused on providing

arts services to at risk youths and exposing and preparing them to

become accomplish and diverse artists.

> Project Santa Helper - Coordinator for a number of affiliated entities

involved in fulfilling letters written to Santa by children from poor

and disadvantage household throughout New York.

> Other interests include: reading, travel, cooking, interior decorating,

meeting new people, and events coordinator.

Education:

New York University, New York, NY - January 2005

MA - Speech and Interpersonal Communication

College of New Rochelle - May 2002

BA - Major in Communications - GPA of 3.85

Awards

Honorary Award from the National Dean's List 2002

Skills:

Proficient in MS Office, Internet Explorer, Client Relationship,

Database Management.

- References Furnished Upon Request -

Contact this candidate