Customer Service Administrative Assistant

SANDRA CIFUENTES

*** ******* ** *** # *** San Antonio, TX 78213 C: 210-***-**** Email: *******@*****.***

BILINGUAL ADMINISTRATIVE ASSISTANT

Experienced and reliable child care professional with experience in business administration and providing quality

customer service. Considerate and friendly interactions with customers, vendors and staff alike; always willing to assist

others and go above and beyond to meet superior customer service standards.

EDUCATION & TRAINING

San Antonio College

• Marketable Skills Achievement: Software Specialist Certification 08/2010

• 08/2010

Marketable Skills Achievement: Customer Services Specialist Certification

• 12/2009

Computer Assistant: Level 1 Certification

• 05/2003

Child Care Administration: Level 1 Certification

• 08/1990

Associate of Applied Science Degree in Child Development

AAEYC/SAAEYC Trainings

• Austin Association for the Education of Young Children – 11 Hour Training Conference 06/2007

• 06/2003

San Antonio Association for the Education of Young Children – 11 Hour Training Conference

East Central High School

• 05/1987

High School Diploma

KEY QUALIFICATIONS & SKILLS

• Bilingual (Read, write, & speak English and Spanish)

• Microsoft Word, Email, Excel and Internet Proficient

• Supervisory Leadership

• Dependable and Reliable

• Advanced ability in both written and verbal communication

• Ability to work either independently or as a team member

EMPLOYMENT HISTORY

Achievers Center for Education San Antonio, TX 06/2010 11/2011

Administrative Assistant

• Data entry, responsible for office correspondence and correspondence between parent and school, organized small craft

activities and preparation of all materials needed, maintained and organized filling documents, and responsible for phones

in the office.

San Antonio College – San Antonio, TX 01/2008 12/2008

Student Disability Support Services Clerk

• Primarily responsible assisting students with low vision in their note taking, maintained attendance sheets for students and

responsible for documenting all services rendered.

Educational Childcare Cottage San Antonio, TX 11/2007 – 06/2008

On Call Substitute Teacher

• Responsible for developing appropriate curriculums using learning centers for preschoolers ages 3 to 5 years in a family

daycare home while lead teacher was absent.

Olor Fragante Church (Sweet Fragrance Church) San Antonio, TX 05/2006 11/2007

Preschool Sunday School Teacher

• Planned and implemented the Biblical educational program for seven children and created hands on activities.

Community Bible Church San Antonio, TX 09/1991 – 04/2006

Preschool Teacher/Missionary Leader

• Responsible for developing and following biblical curriculum through lesson plans, creating arts and crafts needed for

successful lessons, teaching students about hygiene, manners and social interactions, and music for ages of 2 to 12 years.

Contact this candidate