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Customer Service Manager

Location:
Cleveland, OH
Posted:
April 04, 2015

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Resume:

Neaja’ Brantley

***** ******* ****** ***#*

Cleveland, OH 44128

*****************@*****.***

216-***-****

Objective

Seeking an entry level Paralegal position within a law firm or corporate law office.

Education

Bryant & Stratton College, Cleveland, OH

Associate of Applied Science Degree, August 2012

Paralegal Studies

G.P.A 3.25

Summary of Qualifications and Skills

* Proficient with Microsoft Outlook, Word, Excel PowerPoint

* Accurate and efficient data entry skills

* Exceptional verbal and written communication skills

* Possess excellent analytical, problem solving, and customer service skills

* Enthusiastic individual with unique ability to fit into a team oriented environment

Legal Internship

Legal Intern Spring 2012

Sam Thomas III, Esq Law Firm

Cleveland, Oh

* Compiled data for reports

* Assisted with general clerical duties filing faxing, photocopying, database updates

* Supported various projects as directed by the Associate Counsel

* Scheduled appointments for Attorney Thomas clients

Employment

Freeway Corporation Cleveland, Ohio

June 13, 2014 - Present

Check the car parts: if they are good put two dots on them and place them in a box.

If they are bad put them in the Red bucket.

Gage the parts to make sure they are not dinted

Wal-Mart Cleveland, Ohio 44109 August 30, 2011- November 5, 2013

Modular Team Associate

* Responsible for organizing store products

* Provided assistance in restocking the store shelves

* Delivered excellent customer service

* Supervised the overall maintenance and upkeep of the store

Swagelok Solon, Ohio April, 2011-July, 2011

Crew Manager

* Conducted quality control for the product

* Organized and arranged product elements systematically

* Ensure that the merchandise met store quality control standards

* Managed the overall quality of the valves to meet cleaning standards

Burger King Bedford, Ohio ApriL,2006-January,2010

Crew Member

Manage The Kitchen To Make The Food

Welcome The Customers To The EstablIshmen t

Make a Transaction between The Customer and The Employee

Thank the Customer for coming, and hope that their next visit is just like the first

Make sure everything is completely clean for the next day

All About You Drivers Training School February, 2003-June, 2009

Secretary

* Monitored the order supplies related to the office

* Answering and receiving phone calls

* Maintained and organized the paper and electronic documents

* Data entry and loading necessary information into the software programs

* Filing documents as per the requirement of the office manager



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