MA. ANGELA MARIÑAS BERMAS
Zone * Brgy. ** Bigaa, Legazpi City
Mobile No. 090********
Email Add: **.******.*******@*****.***
OBJECTIVE:
To obtain a challenging position where I would be able to expand and widen my profession.
To share and enhance my knowledge in providing world-class quality customer service.
SUMMARY QUALIFICATION:
• Computer literate and know keyboarding.
• Hardworking, productive, flexible, and willing to render overtime and shifting schedule.
• Customer service oriented.
WORK EXPERIENCE:
SALES CONSULTANT: Sutherland Global Services (Jan.12 2015-Feb.15, 2015)
WEB RESEARCHER: Equinox/Fixer PH LLC (Oct. 28, 2014- Dec. 12, 2014)
WEB RESEARCHER: Equinox Virtual Solutions (Feb. 15, 2012-July 31, 2013)
CALL CENTER AGENT: BDBPO Solutions (March 19, 2011-Sept 15, 2011)
PROD. OPERATOR: Toshiba Information Equipment Inc. (April 19, 2010-Sept 19, 2010)
PROD. OPERATOR: Terumo Phil.Corp. (Sept.01, 2009-Feb.16, 2010)
SERVICE CREW: Jollibee Freemont Corp. (March 2008-Nov. 2008)
QUALITY CONTROLLER: Laguna Saikai Corp. (Jan.2007-July 2007)
PROD. OPERATOR: Wakorepco Mfg. Phil. Corp. (Aug.2006-Jan.2007)
TRAINING:
CONTACT CENTER SERVICE NCII COURSE (100 HOURS)
Tecnnove’ Solutions Inc.
April 13-29 2009
EDUCATIONAL BACKGROUND:
•Daraga Community College
BEED (English Concentration)
Undergraduate (2003-2005)
•Daraga Nat’l High School (1997-2001)
•Kilicao Elementary School (1991-1997)
REFERENCE:
•Arnold Guadalupe
(Fixer HR Manager)
•Joseph Harvey Bertumen
(Team Leader)
•Fritz Eward Moyo
(Team Leader)