Cook

Te'Ayra A Washington

**** ***** ****

Laurel, Maryland 20708

Phone: 202-***-****

E-Mail: ******@*****.***

Skills

ServSafe certification

Organized and efficient server

Thrives in fast-paced environment

Committed team player

Lifts and carries up to 30 lbs

Certified FOH/BOH trainer

Certified general manager

Flexible schedule capability

Professional Summary

To obtain an hospitality management position in which I am eager to utilize and contribute my knowledge to add value within the company, seek new challenges to broaden my experience and grow a secure career position that will lead to a successful, hardworking and long lasting future within the company.

Work History

September 2014 to December 2014

Applebee's College Park, MD

Lead Cook/ Broil Cook

Consistently provided professional, friendly and engaging service.

Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.

Displayed enthusiasm and knowledge about the restaurant's menu and products.

Routinely cleaned work areas, glassware and silverware throughout each shift.

Developed and maintained positive working relationships with others to reach business goals.

Demonstrated genuine hospitality while greeting and establishing rapport with guests.

Inventoried and restocked items throughout day.

Bussed, cleared, cleaned and set tables in a quiet and efficient manner.

Assisted co-workers whenever possible.

Maintained complete knowledge of restaurant menu, including daily specials.

Completed data entry, tracked resumes and maintained the applicant tracking system.

March 2007 to July 2014

IHOP

Manager/Cook

Consistently provided professional, friendly and engaging service.

Skillfully promoted items on beverage lists and restaurant specials.

Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.

Displayed enthusiasm and knowledge about the restaurant's menu and products.

Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.

Set dining tables according to type of event and service standards.

Addressed diner complaints with kitchen staff and served replacement menu items promptly.

Quickly recorded transactions in MICROS system to deliver prompt service.

Routinely cleaned work areas, glassware and silverware throughout each shift.

Demonstrated genuine hospitality while greeting and establishing rapport with guests.

Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.

Provided friendly and attentive service.

Inventoried and restocked items throughout day.

Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.

Proactively prepared for large parties and reservations, anticipating planning and staffing needs.

Delivered quality service by providing a warm and welcoming environment.

Effectively listened to, understood and clarified guest concerns and issues.

Assisted with guest inquiries, take-out orders and restaurant cleanliness.

Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.

Emptied and maintained trashcans and outdoor dumpster area.

Quickly set up and cleared tables and stocked all service stations.

Stocked and maintained cleanliness of stations.

Routinely carried large loads of dishes to kitchen for washing.

Maintained clean dining room, lobby and service areas at all times.

Preparing and serving food

Completely food safety checklist

Food and Labor cost budget

Maintained high standards of cleanliness and sanitation.

Operated all kitchen equipment adeptly.

September 2006 to January 2007

Best Buy Laurel, MD

Cashier

As a cashier my responsibilities were to greet the guest as they entered the establishment, answer guest questions providing them with information for a product, issuing change, receipts, refunds, maintaining a clean and orderly work environment, sort and count currency, receive payments, closing down stations, organizing cashier aisle, moving all merchandise to the front, organizing merchandise, completely shutting down cashier registers.

Education

2009 Laurel High School Laurel, Maryland

High School Diploma

Certifications

Serve SafeFood handler

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