Customer Service Engineer

Edward Liguori

*** *** ******, ********* ****, NEW JERSEY 07650

Cell: 01) 893 2992 Mail: *.*********@*****.***

(2 E e

PROFILE

Computer Sciences Graduate Fast learning, enthusiastic problem solver with very good communication skills and

experience in programming (Java) . Adaptable and can excel independently or with a team. Seeking a position that

capitalizes on my education, and employs a brain that will be a valuable asset to any company looking to hire

someone with unmatched work ethic.

ATTRIBUTES

TEAM PLAYER

BUSINESS SKILLS / EAGER TO LEARN

EFFECTIVE COMMUNICATOR (oral and written)

INTERACT PROFESSIONALLY AT ALL LEVELS

EDUCATION

William Paterson University of New Jersey, ayne, NJ

W

BS Computer Sciences Graduated July 2013

…

RELATED EXPERIENCE

QA Engineer ew York, NY, N Dec 2013 present

Ghostery Inc.

•Tested Web based applications and the browser extension Ghostery

•Wrote manual test cases for new features and defect

•Documented testing strategies with Test Rail

•Experience with Mobile SDK testing

•Found multiple release blocking bugs

•Worked with product engineers, and developers to determine the best way to test defects

2006 to 2013

ESL LLC, lisades Park, NJ

Pa

Repair Technician

• Started a small computer repair and maintenance service business.

• Troubleshoot and repair of computer network based issues.

• Ensured all work was done accurately, and completed in a timely manner.

• oubleshoot and repair of automobiles, motorcycles, and their electrical systems.

Tr

2006 to 2013

Freelance, lisades Park, NJ

Pa

Technology Instructor

• Instructed students in the functionality of Alice, Scratch, and general computing and technology.

• Created lessons paced for the client’s skill level, and addressed their questions and needs.

• Developed communication skills (and patience) having worked with a diverse range of ages and skill levels.

SKILLS

SOFTWARE: est Rail Ontime Jira Charles Proxy Eclipse MS Word Excel Xcode

T

LANGUAGES: ava SQL

J

OPERATING SYSTEMS: indows, MAC, Linux

W

Edward Liguori

515 4th Street, PALISADES PARK, NEW JERSEY 07650

Cell: 01) 893 2992 Mail: *.*********@*****.***

(2 E e

Dear Hiring Manager:

Submitted for your consideration, please find a resume outlining my education, experience, skills, and

career objective.

I am a motivated, enthusiastic, problem solver and recent graduate of William Paterson University,

Class of 2013 with a Bachelors of Computer Science degree. To earn money for tuition expenses, (I

personally financed 100% of my education) I worked throughout my entire college experience, and started

a small business fixing and maintaining computers and networks, and instructing students in computing

and general technology. During my Senior year at WPU, I started teaching children beginners coding

using Alice, and Scratch, and developed a excellent reputation with my lesson plans for the elderly.

During this time, I have gained practical experience troubleshooting, resolving technical problems with

computers and networks, and have gained invaluable experience running my own freelance business and

working with people.

In addition to supplementing my income, I have done various odd jobs such as auto repair, and

diagnosis, and have rebuilt a Nissan 240 SX from the ground up. Through this collective experience, I

have gained valuable knowledge about computer systems, network configuration, troubleshooting,

problem resolution, organizational skills, customer service and interpersonal skills.

I began working for Evidon a month following my graduation as a QA engineer. My attention to detail

as a manual tester quickly became of great use. My programming skills with java began to grow as I

wrote and maintained test suites for our various web applications. I witnessed the evolution of a company

from a start up to a corporation. During this transition we moved from Jira to Axosoft, from waterfall to

Agile methodologies, Evidon to Ghostery inc, and began our new product life cycle. Being at both sides

of the corporate spectrum was a valuable experience. The relationships made at this company were

equally treasured.

I am seeking a position that will fully capitalize on my education and experience while providing

career growth potential and an environment where my java skills may grow. I am confident that the skills

I possess, coupled with business experience and a committed work ethic would be of benefit.

After you have had the opportunity to review and evaluate my resume and credentials, I would be

pleased to meet and better determine how my background and abilities may best be put to work for your

organization.

Sincerely,

ward Liguori

Ed

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