Accounts receivable
Resume:
MICHELLE JOHNSON
Abington, PA *9001
***.********.*.*******@*****.***
PROFESSIONAL SUMMARY
Detail oriented, self motivated individual with years of proven success in collections, accounts payable/receivable, billing & credit and management.
Strong analytical and problem solving skills. Ability to resolve conflicts with customers while maintaining excellent relationships.
Capable of working in fast paced, rapidly changing environment. Team player, excellent communication skills and able to motivate people within the company in order to obtain set goals established.
Exceptional PC skills, Microsoft Excel, Outlook, Dunn and Bradstreet, AS400, Lotus Notes, JD Edwards, Great Plains & Navision.
EXPERIENCE
2014-2015
Credit Analyst. Accu-Tech Coporation
Roswell, GA
Assess credit risk and establish credit limits.
Conduct Collection calls and customer visits to collect Accounts Receivables.
Provide customer service and develop relationships with customers.
Maintain accurate credit files and collection files. Maintain electronic collection notes for each customers account.
Analyze customer financial conditions and authorize customer credit lines.
Minimize bad debt risk, maximize accounts receivable collections.
Assist with order management, reviewed customer orders for credit release.
Communicate credit department and company payment policies.
Filed liens when necessary.
2011 – 2014
Credit Manager Maintenance Supply Headquarters
Norcross, GA
Assess credit risk and establish credit limits.
Conduct Collection calls and customer visits to collect Accounts Receivables.
Provide customer service and develop relationships with customers.
Maintain accurate credit files and collection files. Maintain electronic collection notes for each customers account.
Analyze customer financial conditions and authorize customer credit lines.
Minimize bad debt risk, maximize accounts receivable collections.
Assist with order management, reviewed customer orders for credit release.
Communicate credit department and company payment policies.
2005 – 2010
Collections Specialist Presidio Networked Solutions Norcross, GA
Responsible for monthly calls on past due balances for a customer base of 400+ to determine reason for delinquency to project probable outcome and resolution opportunities
Negotiate payment resolutions with customers to bring delinquent accounts current immediately or by scheduled arrangements
Reconcile customer disputes while maintaining customer relationship for future business
Process adjustments and assist in cash application and invoice corrections
Prepare monthly summary detailing accounts activities
Support the sales organization with regard to billing issues and credits required to resolve customer accounts.
Resolve vendor or contractor grievances, and claims against supplier.
Review purchase order claims and contracts for conformance to company policy.
Collected on average monthly aging of 60 million.
2002 – 2005 Recycle America Alliance Norcross, GA
Collections Specialist – Accounts Receivable – Cash applications Specialist
Responsible for monthly calls on past due balances for a customer base of 300+ to determine reason for delinquency to project probable outcome and resolution opportunities
Negotiate payment resolutions with customers to bring delinquent accounts current immediately or by scheduled arrangements
Reconcile customer disputes while maintaining customer relationship for future business
Process adjustments and assist in cash application and invoice corrections
Prepare monthly summary for Collections Supervisor & Credit Manager detailing accounts activities
Support the sales organization with regard to billing issues and credits required to resolve customer accounts.
Researched and posted payments to customer accounts daily
Responsible for sorting & filing documents after posting
Resolve invalid or unauthorized deductions
Processed account adjustments, debits & credits
Daily/monthly cash reconciliation
EDUCATION Valencia Community College Orlando, FL
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