Human Resources Customer Service
Resume:
DOMINIQ ROBINSON
I am approaching your organization with the intentions in obtaining the part time artist assistant position
recently posted. I recently finished interning with Broadcast Companies of America [Mighty 1090, ESPN
1700, and Walrus 105.7] as a programming and promotions assistant and currently beginning another
programming internship with Compass Radio of San Diego [KPRi 102.1] as their social media
coordinator. I recently obtained my associate’s degree in recording arts and I am currently attending San
Diego City College in order to obtain my second associate’s degree in communications. I am proficient
in majority of Microsoft Office programs, several audio software programs, as well as Photoshop for my
personal ventures involving graphics for clothing. I am creative yet detailed oriented; my Department of
the Navy human resources experience has enabled me to remain focused on the specifics while multi
tasking in a particularly busy place of business. During my stint working with the military I was able to
grow professionally and connect with the civilians I was serving on a personal level unknowingly forming
friendships while performing the necessary actions in order to retain peak productivity. This particular
opportunity appears to be the most suitable for my multifaceted tasks and projects I am constantly
working on. I am eager to hear from you and thankful for the opportunity. Thank you for your time and
consideration.
Very Respectfully,
Dominiq Robinson
9071 Dallas Street Apt. B4 • La Mesa, CA 91942 • 619-***-**** • ********@***.***
DOMINIQ ROBINSON
QUALIFICATIONS
Proficient in Microsoft Word, Excel, Power Point and Internet navigation
Proficient in Audio programs, such as Reason and Pro Tools
Proficient in creative design programs, such as Photoshop and Illustrator
Accurately type 60 wpm
Exceptional written and oral communication skills and provides support to customers and
office staff by cooperating and assisting with any duties associated with the
maintenance of files
Strong organization skills in and clerical duties associated with retention, maintenance,
disposition and control of office records by using my communication skills, cooperating
with team members in having the knowledge in technical proficiency
Provide effective customer service by demonstrating interest and concern for providing good service for
solving customer problems
Performing filing and retrieval of records for team members
Able to operate office fax machines, calculators and copiers
Deal effectively with last minute changes
Ability to assist diverse groups of people
PROFESSIONAL EXPERIENCE
April 6, 2009 – January 3, 2014 Department of the Navy San Diego, CA
Human Resources Service Center Southwest
Human Resources Technician
9071 Dallas Street Apt. B4 • La Mesa, CA 91942 • 619-***-**** • ********@***.***
DOMINIQ ROBINSON
Perform daily filing and maintenance with official personnel folders (OPFs)
•
• Forward personnel folders to Human Resources Offices (HROs) throughout the Southwest
region
• Create new hire personnel folders, and add those employees to the Southwest region database
• Prepare consolidation actions by combining OPFs
• Check in/out personnel folders to human resources technicians
• Answer phones and provide direct customer service to employees, HROs, and human resources
technicians
• Prepare separation packages for those employees who have separated from the Department of
the Navy (DON)
• Continuously updating employee information using the records room database
• Create a flow of information to provide aid to the HRSC branches with the processing of actions
• Train in coming employees on all technician duties and procedures
• Perform inventory for thousands of files, ensuring our database’s accountability/ precision
• Provide team members with the necessary tools and supplies in order to provide various
agencies and customers with the best quality of service, assigned supply clerk for internal branch
June 1, 2008 – July 1, 2008 City of Long Beach, Water Department Long Beach, CA
Summer Intern Clerical Aide
Filed records on a daily basis
•
Responsible for maintenance, retrieval and filing of records
•
Developed an alpha numeric filing system for Department Memorandum of Understanding (MOUs)
•
and Contracts by maintaining a summary of records on the computer tracking system
Electronically scanned blueprints from past piping projects in order to be maintained in filing system
•
Organized contracts by subject in the water company library
•
Maintain, distribute, file and purge records and files
•
Responsible for tracking and retrieving contracts for the engineers and secretaries
•
Reviewed and edited upcoming contracts for spelling and grammatical errors
•
Researched and identified the year and type of piping used in Long Beach’s current piping system in
•
order to assist with the replacement schedule of all unsafe pipes
Delivered mail daily to all the departments
•
Performed other duties, as assigned
•
9071 Dallas Street Apt. B4 • La Mesa, CA 91942 • 619-***-**** • ********@***.***
DOMINIQ ROBINSON
VOLUNTEER EXPERIENCE
January 2014 May 2014 Broadcast Companies of America San Diego, CA
Promotions and Programming Intern
Recording media content into audio software for on air use
•
Assisting the production team by screening phone calls
•
Gathering information and content via the internet for broadcast use
•
Attending promotional events outside of the studio in order to advertise within and give back to the
•
community
Long Beach City College
2007 Long Beach, CA
Production Assistant at Radio Station
Produced and conducted an on air program
•
Assisted multiple Audio Engineers
•
Reviewed new music from local and major artist for play list
•
Promoted and provided sales for fundraisers
•
Prepared questions and conducted interviews of on air guests
•
EDUCATION
Current San Diego City College San Diego, CA
Recording Arts (AA)
2007 Long Beach City College Long Beach, CA
General Education Studies
2007 Grossmont High School La Mesa, CA
Diploma
Business References:
Angela Blackshear, Co Worker
Human Resources Service Center Southwest
9071 Dallas Street Apt. B4 • La Mesa, CA 91942 • 619-***-**** • ********@***.***
DOMINIQ ROBINSON
Marvin Powers, Co Worker
Human Resources Service Center Southwest
Clay Murray, Promotions Director
Broadcast Companies of America/ Radio San Diego
Rhodora Concepion, Former Supervisor
City of Long Beach, Water Department
Kim Nuygen, Former Supervisor
City of Long Beach, Water Department
Personal References:
LaDell Nicole White, Relative/ Mentor
Administrative Supervisor
562-***-**** (Cell)
9071 Dallas Street Apt. B4 • La Mesa, CA 91942 • 619-***-**** • ********@***.***
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