Property Management
Resume:
N ichole Post
***********@*****.***
Summa ry
Seasoned Sr. Property Manager with more than 15 years of experience in high
p rofile
communities. Excellent in client relations and asset growth skills. Track record of
achieving
exceptional results in team development, delinquency control, improved
demographic
stability and asset recovery.
Skills
OneSite, AMSI, MRI, K ronos, Yeildstar, LRO, Writing, Customer and Personal
Service Administration and Management, Judgement and Decision Making,
Personnel and Human Resources, Operations Analysis, Management of Financial
Resources, Quality Control Analysis, Education and Training
Education
M aster of M a rketing M anagement A merican In tercontinental University
– Dec 2004
M aster of Business Administration American In tercontinental
U niversity – April 2004
Bachelor of Science: M athematics Education C learwater Christian College –
M ay 1996
Experience
Property M an ager 09/2014 to Present
Watkins Realty
Manage and oversee operations, maintenance, administration, and improvement of
s truggling community.
P repare detailed budgets and financial reports and ensure compliance and
p rofitabili ty.
Direct and coordinate the activities of staff and contract personnel and evaluate
team performance.
Solicit and analyze bids from contractors for repairs, renovations, and maintenance.
Review rents to ensure that they are in line with rental markets to optimize
p rofitabili ty.
Improve stabili ty of resident demographic to include reduction of delinquency.
Maximize cash f low and improve vendor relations.
Sr. Community D i rector Mu ltisite M anager 08/2011 to 09/2014
U DR
Protect and Grow the assets within budget College community management H i re,
Mentor and Develop team to peak levels of proficiency
Recover struggling mature property to profitabili ty
Develop and implement successful ROI strategies
Design and direct asset quality projects
Cultivate marketing strategies to secure more stable demographic at a college
community
I mprove sales and advertising techniques to maintain optimum occupancy and
retention
I ncrease financial efficiencies through budget management and optimization of
team productivity
Determine prime social media, in ternet advertising and sales strategies in
conjunction with specific market demographics.
Property M an ager / General M anager 06/2008 to 05/2011
Equity Residentia l
General Manager of two mid-r ise high profile apartment communities with
condominiums and retail
M aintained optimal Occupancies and Exposure to allow for maximum rents
Achieved improved resident retention through renewal negotiations
M aintained outstanding customer service through team t raining and improved
resident communications
Achieved lowest delinquency in the Atlanta portfolio and maintained monthly
delinquency below 2%
Responsible for hiring and mentoring both a new office team and maintenance team
I mproved budget control through directing effective spending for property needs
I ncreased Maintenance team efficiency through proper t raining and communication
Set goals and motivated sales team to achieve these goals
Conducted regular team and sales meetings
E valuate market and communicate pricing needs through accurate market surveys
and pricing analyst calls
Developed general delinquency program for the Atlanta portfolio.
Property M an ager 08/2006 to 06/2008
Estates at Ridenour
Assistant M anager /Marketing M an ager 05/2002 to 08/2006
Preston Glen At Br idgeMil l
Business and M a rketing Consultant 07/2001 to 04/2003
Homeschool University
Administrative Assistant 08/1998 to 08/1999
Lane Company Property M anagement
Foreclosure Special ist 10/1996 to 08/1998
McCall a, Raymer, Padr ick, Cobb, N ichols and Cla rk
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