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Customer Service Manager

Location:
Virginia
Posted:
February 11, 2015

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Resume:

Russell Yost

*** ***** **** *******

Martins Ferry, OH 43935

5828. ***********@*****.***

*/**/****

Dear Human Resource Manager:

Please consider me for the position of Water Restoration Manager. I am the

owner of Yost Contracting and Restoration, LLC in Martins Ferry, Ohio. I

started this business nine years ago with a $2,000.00 loan from my mother,

and to this day have no outstanding loans for my business. I worked the

business with only one paid helper for quite a few years. Along with

performing skilled labor and troubleshooting, I did all the estimating,

ordering, sales, and customer relations. I built relationships with

material representatives and distributors. Through word of mouth, I

prospered and grew the business each year. By 2014, my business grew so

large that I could not maintain adequate labor to service contracts due to

labor deficiencies.

Through my experience, I have great insight as to what companies require to

function properly, and what was most essential for my business. For me,

that was a need for skilled managers to carry out my orders and see to the

business philosophy and ethics that made my company successful.

I am a husband, father of four, trustworthy, drug free, and I possess a

valid driver license. I have developed great customer service skills, as

well as leadership and management abilities. I know how to delegate to

employees. I understand efficiency, and getting the job done with very

little waste of time and resources. I would think my major skill adapting

to challenges for completing tasks. Anyone can do a credible job when

things go well. I have great experience in suppliers delivering the wrong

materials, company vehicles breaking down, and making sure that tarps are

available when there is rain in the forecast. I understand when crews need

to complete a job before a long weekend and the effects of on time

completion so that financial draws can be performed. I understand that time

is money and doing a job right the first time is an asset on multiple

levels and a major asset to a company.

I welcome the opportunity to interview with you. I can be reached at the

above phone number, and I check my email frequently. I don't expect you to

take my word as to experience and effectiveness, but will provide you with

details of jobs, growth and factual information that will allow you to make

an informed decision as to how I will benefit your business.

Sincerely yours,

Russell Yost

Russell Yost

SUPERINTEDENT

608 South Zane Hwy, Martins Ferry, Ohio 43935 - 304-***-**** -

***********@*****.***

Summary:

I started Yost Contracting nine years ago, which evolved into a leading

residential construction company specializing in exteriors and restoration.

I have decided to close down my business due to difficulty in maintaining

quality employees. I have studied the roofing industry for years and

consider myself to be an expert in roofing. In addition to my years of

owning and operating a successful business, I possess an education in

Building Preservation & Restoration from Belmont Technical College, as well

as several certifications which are listed below. I have also studied

restoration and received certification from IICRC. I have extensive

experience in project management and understand all aspects of home and

commercial construction of this type. I understand what it takes to run a

job efficiently with time as well as financially.

Credentials:

HAAG Certified - Union Metal Pro Roofing Certified - IKO Certified -

IICRC/Fire, Water, Smoke, and Odor. Mastic Siding Certified - Xactimate

Training Completed - CertainTeed vinyl siding certified

CertainTeed Shingle Certified - OSHA Certified - CertainTeed fiber cement

certified - GAF Certified

Experience:

Owner, Yost Contracting and Restoration LLC., Wheeling, WV

2005 - 2015

Lead Carpenter, Fire Water Restoration, Wheeling, WV

2003 - 2005

Carpenter, Panhandle, Wheeling, WV

Education:

Building Preservation & Restoration, Belmont Tech, Saint Clairsville, Ohio

2003 - 2005

Affiliations:

Board Member of the Home Builders Association

2014 - 2015

Experience Church

2014 - 2015

References:

Bob Wallace

740-***-****

Brian Banocci

304-***-****



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